John P. Burgess, DDS

TL;DR: As an autistic person with sensory needs I highly recommend this place. Kind staff and very professional. Especially since I thought I'd try somewhere else recently (the Patrick Street Family Medical Dental place), and they were painful and awful.

Longer version:

I had never seen a dentist in my adult life when I first went to Burgess. I was 41 years old. I never had the insurance before now. In 2020 I finally got insurance that covered dental and Burgess was in my network. I asked to come down there before my visit to get to know him, his staff, and what to expect since I have sensory issues as an autistic person with PTSD and had not been to a dentist since I still had baby teeth. They all were very accommodating to me and kind. Treated me like a human being, just with different needs. I can't recall the dental hygienist's name but she was so gentle and kind to me. Despite having major plaque buildup of about 30 some years I felt minimal pain. She went slowly and gently, and if I bled a bunch I didn't notice because she knew to suction properly to avoid that.

The only reason I stopped going to Burgess was due to the pandemic. It hit right after my 2nd visit and everything shut down completely for a bit. I limited going out for top priorities only. Well, 2 years later I can't put teeth cleaning off anymore and tried calling Burgess's office a few timed and never got through. Left a message once at one point and no call back. So I gave up and got an appt at the Family Medical Dental Clinic at Patrick Street. Whatever their exact name is. I literally had to force the hygienist to stop and ask for the dentist to finish. I almost walked out and kind of wished I had now. All I could respond to and think of was saying, "But at Burgess Dental they had so much more plaque to deal with than now and they didn't hurt me like this!" There was pain that couldn't be avoided in Burgess's office, but I felt there was a brutality in how the hygienist at Patrick Street approached cleaning my teeth. I didn't feel like she treated me like an actual human being.

I left feeling like my teeth were not fully cleaned like I got back in 2020 (with Burgess Dental), yet now have tons of pain. I regret not trying to call more often to Burgess's office to get back in here. If I can avoid it, next teeth cleaning I hope to get back in here at Burgess again. I don't want to go anywhere else now if I can help it!

My family has been going to Dr. Burgess for many years. Highly recommend!

I have nothing but rave reviews for Burgess Dental! Dr. Burgess's work is beautiful (replaced an old crown and placed a bridge) and Debbie is the best hygienist that has ever cleaned my teeth! All of this, in a very relaxing atmosphere.

I absolutely LOVE Dr. Burgess & Dr. Maddi. I have been going them for my dental needs since I was in middle school! They are the most caring and compassionate doctors and staff EVER! They make you feel as your one of their own family members! If you want GREAT dental work done this is the dental office for you! My 3 year old even comes in for her check ups and cleanings. They do a fabulous job with her as well! They do great with all ages! If you have fear of "white coat" they are so caring to help you relax and you can even listen to your earbuds or whatever to make you feel at ease! This is the only dentist office that has ever made me feel at ease. When my family moves out of town in a few months, we are NOT changing doctors we will make the trips to come back in for our appointments!

I was interning in Charleston when I got a bad toothache. My own dentist was 500 miles away and I wasn't sure if any dentists would take patients they hadn't been working with within a day. Dr. Burgess could get me in the next morning and treated me like royalty. I worked with them the rest of the summer with a needed root canal and even had a cleaning done. Wonderful office!

Such a caring moral man! I can not say enough good things about this man. If you are interested in implants go to Dr. Burgess first. I would have loved to have had this advice prior to doing implants. God Bless.

I love the atmosphere and the team at Dr. Burgess’ office. It’s so refreshing to have a dentist who truly cares, and I love that it is a family owned business. If you’re looking for a fantastic dental office, look no further :)

I would like to spend my free time here. That is when you know you found something good. The dental work is secondary to my experience with Burgess Dental. Congratulations if you get an appointment.

My husband and I always receive excellent care from all the staff and after many years, I have nothing negative to say. Just simply the best.

I absolutely love Dr. Burgess and all of the staff. I have had nothing but great experiences with them and recommend his practice to everyone.