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Review of Sweet Smiles Family Dentistry

Sweet Smiles Family Dentistry: a dental practice located in Grafton, Wisconsin, that offers a wide range of services, including general dentistry, cosmetic dentistry, orthodontics, dental implants, denture care, and emergency dental services. The practice is open from Monday to Friday, with extended hours on Mondays, and half-day hours on Fridays. The office is closed on Saturdays and Sundays.

The practice has received mixed reviews from its customers. Some customers praise the staff's friendliness, professionalism, and expertise, while others criticize the practice's customer service, cleanliness, and treatment quality. However, the majority of the reviews are positive, with many customers recommending the practice to others.

The practice's primary dentist, Dr. Praveena Muddana, has years of experience in the field and is known for her caring and compassionate approach to dentistry. She is supported by a team of dental assistants, hygienists, and administrative staff who are dedicated to providing high-quality dental care to their patients.

The practice's facilities are modern and well-equipped, with state-of-the-art technology and a comfortable and welcoming atmosphere. The practice accepts most dental insurance plans and offers flexible payment options for uninsured patients.

If you're looking for a dental practice in Grafton, Sweet Smiles Family Dentistry may be worth considering. However, it's recommended that you read customer reviews and do your research before making an appointment.

Amenities

  • Wheelchair-accessible washroom

Sweet Smiles Family Dentistry Reviews - 171

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ebony Eriana

The Dentist and Dental Assistants at Sweet Smiles is Very Caring and Professional.
Thanks for making me feel comfortable and pain free, during the process of my Root Canal.
I Definitely Recommend Sweet Smiles Family Dentistry in Grafton, WI

Nick Christie

I am very satisfied with the work done here and will be only going to you guys. My son will do the same when he gets older. I also tell everyone I know who has tooth pains or any problems that your dentistry is the best. Very fast and painless. Absolutely love the staff and how nice you guys are. Amazing work and am not nervous anymore to come get tooth work done cause I know it will be done the best way!

Carolyn Buckley

If it wasn't for Amanda using her super skills and Dr. Muddana fitting me in I would end up in the ER. We are lucky to have this great team.

Nancy Dahlke

My children and I started visiting last year. It has been an great place for both my little one's and I. Nothing but friendliness and gentle with all of us!

Jennifer Lynn

The BEST dentist I’ve found!! Dr. Mehta is VERY accommodating, willing, and efficient at his job. The team is very friendly, and has been extremely welcoming since my new patient visit. As a new patient, they were very quick to get me in and fixed up. I appreciate all their hard work!!

Amanda Bagurdes

The staff and dentists are so friendly to myself and my kids. I always have had a hard time finding a dentist. My kids love it here. They are so friendly and knowledgeable. Easy to get an appointment . We won't go anywhere else we'll worth the 30 minute drive for us. Thanks sweet smiles for making our dental appts amazing!

Scotti Marie Mitchell

My children and I have been going to this dentist office since the end of 2015 and we love the staff, there’s always a short wait time and efficient, accurate dental work performance. Shout out to Amanda who has worked there forever and is awesome with her bubbly, excited for life attitude. Melissa, the receptionist is 5 star as well with her quick responses and getting us scheduled right away. Dr Muddana is excellent also, she always uses my name and gives me her honest opinion like I am chatting with a Dr friend of mine. She walks me to the front desk too every time and makes sure I am all set and needs addressed after my visits. There is a newer guy there also who did phenomenal back in September time frame helping Dr Muddana fill cavities for me. I am all around VERY SATISFIED with their work, THANKFUL for their great service and HIGHLY recommend them to others in need of a dental practice for the whole family.

Katelyn Turnmeyer

I was really pleased to find that the staff is very friendly and comforting. However, since choosing this dentist, I'm now dealing with issues that could and should have been avoided. My first visit here was about a year ago for a cleaning. I mentioned to the dentist that I'd previously had some discomfort from my wisdom teeth and that the pain stopped, but I could see that they were starting to push the teeth next to them out of line. He told me as long as they don't hurt, they don't need to come out. So here we are almost a year later. I started having extreme tooth pain. Thinking it was cavity related, I went in to have it checked out. I did need some fillings, but I was also told that my top wisdom tooth needed to be extracted. I pointed out again that the bottom wisdom teeth are pushing the teeth next to them out of line. Only after I mentioned that, the dentist decided that the bottom ones should come out too. Had I not said that, they would've left them alone to become even further impacted and infected. Now I'm dealing with extreme discomfort and constant migraine that doesn't go away with OTC pain medicine. The earliest appointment with an oral surgeon is 5 months from now. Not only am I extremely concerned about possible infection, but I have to live with this pain that affects every minute of my life for the next 5 months until the teeth can be removed. I'm not a dental professional but I could tell by just looking at them that they would be a problem. If the first dentist I saw here would have just looked at what I was talking about, he wouldve seen it too. I knew this was a problem a year ago and I trusted them when they told me that the teeth didn't need to be removed. It shouldn't have even gotten this far.

Adriane Klumb

The absolute worst customer service ever. I had 6 X-rays done but they insisted I do 18 X-rays. I declined because I wasn’t comfortable so they refused to see me. I will never be back and plan to report it. They only care about making more money off of insurance by taking way too many X-rays. They place is dirty and staff is unprofessional. I’d rather pay out of pocket to go somewhere better.

Raven Smith

Sweet Smiles is a great place. I hadn't gone to the dentist in years out of fear because the last dentist I went to traumatized me and I told myself I would never go to another dentist again. I had neglected my teeth big time and ended up getting an infection in my tooth. I made an appointment and they were beyond helpful. Not only did they give me a very over due cleaning but ended up removing 4 teeth that were broken and beyond repair plus a bunch of fillings. The clean was smooth and as gentle as they could make it considering the shape my teeth were in and when it would become to much the dental hygienist switched to hand tools instead of electric ones so it was less pressure on my teeth. The next day when I came in for round two (yes they work that fast to get things done) I had my last two teeth pulled and the fillings put in. While waiting for the numbing medicine to kick in I got to talk to this really awesome laid back woman who works there named Shontae. She made me feel beyond comfortable and it was like I was talking to family or someone I had known forever. Things like that matter in a business, just like it's important for a doctor to have good bedside manner. That being said, I would hands down recommend sweet smiles family dentistry they were awesome!

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