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4.8

43 reviews
Dentist
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Review of Kaukauna Family Dentistry

Kaukauna Family Dentistry: Quality Dental Care for the Whole Family

Kaukauna Family Dentistry is a dental practice that provides high-quality dental care to the residents of Kaukauna, Wisconsin, and the surrounding areas. The practice offers a wide range of dental services, including general dentistry, cosmetic dentistry, and emergency dental care. The dentists at Kaukauna Family Dentistry are highly skilled and experienced in providing dental care to patients of all ages, from children to seniors.

The practice is open from Monday to Thursday from 8:00 AM to 5:00 PM and on Friday from 8:00 AM to 12:00 PM. Patients can schedule appointments by calling the practice during business hours. The practice is closed on Saturdays and Sundays.

Kaukauna Family Dentistry is located at 233 Dodge St, Kaukauna, WI 54130. The practice has a convenient location and ample parking space for patients. The practice is equipped with state-of-the-art dental equipment and technology, which enables the dentists to provide the best possible care to their patients.

The practice has received positive reviews from many of its patients. Patients have praised the practice for its friendly and professional staff, its thorough and conservative approach to dental care, and its commitment to patient comfort and satisfaction. Patients have also appreciated the practice's willingness to work with their insurance providers to ensure that they receive the care they need at a price they can afford.

Overall, Kaukauna Family Dentistry is an excellent choice for anyone in need of quality dental care in Kaukauna, Wisconsin, and the surrounding areas. The practice's skilled and experienced dentists, friendly and professional staff, and commitment to patient comfort and satisfaction make it a top choice for dental care.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Kaukauna Family Dentistry Reviews - 43

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Russ Feirer

Here's another 5-star review. All three dentists (Drs. Farrow, Ellen and now Hebdon) are/have been great. Danielle and Kristi are also to be commended.

myalynn h

First off Thank you. My whole experience from setting up my appt to making my next appt was wonderful. Staff was informative, thorough, professional, and friendly.

Marta Oliver

Great dentist place! Everyone was friendly and courteous. Kristi did a wonderful job with my cleaning. Thank you!

D. K. Palecek

Will be switching dentists after 20+ years. I scheduled a cleaning and was charged for an exam. The new management automatically does a brief (very brief) exam every time you go in for a cleaning and you are charged for it. When I tried to schedule a cleaning-only for the next time she insisted there was an exam required and I would have to tell the staff at the time of the appointment and sign some papers to avoid the unneccesary exam. This is not a good business practice and far from transparent. My husband went in today and they pulled the same routine. Really disgusted.

In response to your response below:
Make no mistake, we clarified nothing on the phone. There was no misunderstanding about the examinations. I made an appointment for a semiannual cleaning and you stopped in during the cleaning for less than 5 minutes and charged me for an examination. I did not make an appointment for an examination. (The money does not impact me, I am simply offended by the practice.)

Most dentists offices do NOT recommend exams every 6 months unless there is an ongoing issue with a patient. They do NOT require you to sign papers if you choose NOT to have an exam every 6 months.

You are monetizing simple cleaning appointments to maximize profits. You made it your standard operating procedure to add an exam onto a cleaning appointment. It makes sense for you since you have the patient in the office and can add income to the visit. It does NOT make sense for all of your patients who do not require or even want an additional exam and I am guessing most are not aware of that they are automatically included, as I was not. In my humble opinion this is NOT a good or honorable business practice.

Your response to my review was misleading and rather underhanded.

Joshua Peterson

Everything was excellent! Patient care was awesome and painless! I was a first time client and needed crown work, beyond happy with everything, this is where my family and I will be going from now on!!

Kryggins channel

Went here after no dentist for 6 or so years. No judgment at all, everyone was kind and understanding. Was getting x-ray done and the dental assistant noticed it was painful, everywhere else I went would have said do your best and continued, instead she took me over and got the panorama x-ray instead! I am so grateful for that! Will continue going here for a long time!

Amiee Stracy

I have been a patient for 20+ years and although I now live 45 minutes away, I will continue to be a patient. There is no other team of hygienists, dental techs and dentists that I even considered putting my child's oral healthcare with. Kristi has been my hygienist for years and I gladly put my daughter with her now that she's old enough for us to have same time appointments. I have only had a few appointments with Connie, but I continue to receive the same excellent care! Thank you for the amazing care throughout the years!

Karen Walenski

I just love the staff at Kaukauna Family Dentistry. Dr. Farrow is the best (painless) shot giver I have ever had.
And they are able to schedule 7AM appointments which fit's perfectly into a busy life.

Kathy Morell

Though I only see Connie twice a year, she remembers me and my family, and she does a great job cleaning my teeth! Gentle, thorough, professional. Dr. Farrow takes time, does a great job checking my teeth and explaining details of any work needed.

Barbara Murray

After being a patient of a number of different dentists in the Valley for the past 45 yrs., I have finally found one that I am confident is giving me excellent care and have always given me different options for care/procedures, given me their advice then let me make the decision. I have been a patient of Dr. Farrow for over 15 years and now also see Dr. Hebdon. There staff is awesome and caring.

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