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3.3

7 reviews
Dentist

Review of Keeler A Dr- Family Dental

Keeler A Dr- Family Dental: Providing Quality Dental Care for the Whole Family

Keeler A Dr- Family Dental is a dental practice located in Douglas, Wyoming, that offers a wide range of dental services to patients of all ages. The practice is owned and operated by Dr. Keeler, who has years of experience in the field of dentistry. The team at Keeler A Dr- Family Dental is dedicated to providing high-quality dental care in a comfortable and welcoming environment.

The practice offers a variety of services, including routine cleanings, fillings, extractions, and more. The team uses the latest technology and techniques to ensure that patients receive the best possible care. They also take the time to educate patients on proper oral hygiene practices to help them maintain healthy teeth and gums.

While many patients have had positive experiences at Keeler A Dr- Family Dental, some negative reviews have been reported. One patient reported that the office stopped taking their insurance without notifying them, resulting in a large bill. Another patient reported feeling unwelcome when trying to make an appointment as a new patient without insurance. However, it is important to note that these negative experiences are not representative of the practice as a whole.

Overall, Keeler A Dr- Family Dental is a great option for anyone in need of dental care in the Douglas area. The team is dedicated to providing quality care in a welcoming environment, and patients can trust that they are in good hands.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Keeler A Dr- Family Dental Reviews - 7

3.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Doug Carter

Stopped taking my insurance the same month of my child's appointment, they did not let me know until after the appointments were almost done. I received a large bill about a month later as my insurance refused to pay. The office manager did not have good customer service, and on top of that while waiting to figure out the bill with the insurance we were charged another $50 service fee. I would never recommend this place due to the lack of professional customer service on the business side. We reported them to the better business bureau.

richard taylor

My wife and daughters went into their office in December and routine work completed. My wife let them know we were moving out of state and to not do any work that isnt covered by insurance. Here we are July and get a collection notice in the mail when we never received a bill. The office lady Julie stated she would call in March after they didnt have our kids birthdays correct if there was a balance after insurance, my wife again stated there shouldnt be a balance as they were asked to not do work that wasn't covered by insurance. Really upsetting to be lied to that a phone call would happen and a bill was never sent. We even put in a change of address so instead of picking up the phone Julie said its policy to send it to collection.

Lori Laa

Tried to make appointment was made to feel unwelcome because I'd be a new patient with no insurance. I have a badly abscessed broken tooth and was told the dentist won't pull certain teeth because of the connection to sinuses. I then told receptionist it was a molar and she said the dentist would probably send me to another doctor to pull it. Wait time to get in was until Dec. and it's not even October yet. Nevermind I said.

kahler999

Very professional! Very kind to children and adults. 5 Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Deanna McLean

What a top notch dental office. Professional staff, caring, thorough and great at explaining what is being done. 🙂

Joseph DeMarce

Great experience for my children and myself. Great staff and facilities with hometown people running the business.

Michaela Kones

Great experience! Very professional.

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