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Review of Flagstaff Modern Dentistry

Flagstaff Modern Dentistry:

Flagstaff Modern Dentistry is a dental clinic located in Flagstaff, Arizona. The clinic offers a range of dental services, including cosmetic dentistry, dental hygiene, oral surgery, teeth whitening, and more. The clinic is open from Monday to Friday, with extended hours on Tuesday and Thursday. The clinic is closed on weekends.

The clinic is staffed by a team of experienced dental professionals who are committed to providing high-quality dental care to their patients. Patients can expect to receive personalized care and attention from the clinic's staff, who are dedicated to ensuring that each patient's dental needs are met.

While the clinic has received some negative reviews from customers who have had issues with billing and pricing, the majority of customers have had positive experiences with the clinic. Customers have praised the clinic's staff for their professionalism, friendliness, and expertise. Many customers have also commented on the clinic's modern facilities and state-of-the-art equipment.

If you're looking for a dental clinic in Flagstaff that offers a range of dental services and has a team of experienced dental professionals, Flagstaff Modern Dentistry may be worth considering. While there have been some negative reviews, the majority of customers have had positive experiences with the clinic and have praised the staff for their expertise and professionalism.

Amenities

  • Wheelchair accessible entrance
  • Has online care

Flagstaff Modern Dentistry Reviews - 91

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Josh Lopez

Josh Lopez

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Affordable Dentistry Great Dentist Kind and Generous

Iโ€™ve been going here for about two years now. For a long time, I just felt like I couldnโ€™t afford to get my teeth fixed, and after my first visit, they help me realize it was a reality. Dr. Medina has been a such a blessing in the process! From doing great work to being super kind and generous to help me afford it, heโ€™s a great Dentist and this is a great Dentist Office!

casandra sedillo

casandra sedillo

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Poor Customer Service Overcharging Unreliable

1 star is even too much for these people. This in regards to my dad paying out of pocket nearly 10k for 2 implants. They reassured him that thatโ€™s all he would have to pay. Nothing else! Then a couple weeks ago we get another bill for $500. When I call they say โ€œoh the insurance didnโ€™t cover it all.โ€ My father is 74yrs old. He takes people for their word. This Dentist Office Word Means NOTHING! Fast forward to today, we get a bill from a collection agency!! Itโ€™s been 2 weeks that Iโ€™ve spoken to this office. The collection agency โ€œreassuredโ€ me that itโ€™s not going to be on his credit report because itโ€™s in the early stages. However, they could not even provide me with a confirmation number for the payment that was made in full. Said โ€œIt takes our systems a couple hours to process check paymentsโ€ Which was the only was we could pay. So not only do I have to call back in a couple hours to get a confirmation number, I have to then call back in 30 days to get documentation that itโ€™s been paid. Horrible how services providers in the Northern Arizona area treat older people. Horrible.

Jennifer Godsey

Jennifer Godsey

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Dental Emergency Rushed Visit Severe Pain Rude Doctor Dismissive Attitude

Would not recommend this office if you are experiencing any kind of dental emergency- they rushed me through my whole visit and told me nothing was wrong, even though I am experiencing severe pain. Dr. Mease was also terribly rude and couldnโ€™t even pretend to be slightly interested in helping me. The front desk and dental assistant I dealt with were very nice but I wonโ€™t be returning.

update: Saw another dentist who confirmed that something IS wrong and has escalated to needing a root canal. So disappointed and blown away at how I was treated at this office and how this was just dismissed.

Cassie Sherman

Cassie Sherman

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Unpleasant Staff Painful Cleaning Overcharging

This was my son's 1st and last visit. He is 23. He said they were very unpleasant and that the cleaning was extremely painful and quick, nowhere near the professional and high standards of our regular dentist in Goodyear. They asked him if he wanted fluoride. He messaged and asked me and I said no, so he told them no. I called and spoke with Nick to make payment and he was VERY rude and short with me saying that we owed him $94 instead of the quoted $59. He said that they gave him fluoride. I said they didn't. He said over and over that they did and they wouldn't charge for a service not provided. My son went back in there, I called Nick at the same time and he spoke with someone and came back saying he, in fact, did NOT get the fluoride. He clearly tried to charge for services not rendered. Thankfully, this was a simple visit as I surely would NOT trust them in the future. He will not be returning.

Cristin M

Iโ€™m blessed to say that my cleanings are quick, easy and painless. When Iโ€™ve had fillings, they are very accommodating and try to make it as streamline as possible. Thank you to Taylor for being so very friendly and informative!

Anita Varnon

Anita Varnon

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Quality Service Caring Staff

I wanted a second opinion to see if I needed a root canal or not, and Dr. Lane and his staff, not only gave me a quick exam right on the spot, but he also re-bonded the tooth that was giving me trouble, squeezing me in to his busy day. If you're looking for a quality dentist office that cares about people, I'd highly recommend Flagstaff Modern Dentistry.

Jessica Eltringham

Jessica Eltringham

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Professional Kind Highly Recommend

Dr Medina was so wonderful. He took his time and explained everything. The entire staff was so kind and professional. I highly recommend Flagstaff Modern Dentistry

Jamie Mayernick

Jamie Mayernick

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Amazing Staff Comfortable Environment Efficient Service

Dr. Medina, and his staff (especially Chelsea) are nothing short of amazing! I am a very anxious dental patient from the minute I walk through the front door, and they make me feel at ease, comfortable and well taken care of. Dr. Medina is the BEST in my books! He is knowledgeable, caring, fast, and extremely efficient. Thank you for creating an environment where I can know my needs are met with compassion, and understanding. Flagstaff Modern Dentistry is the only office I will ever go to!

Caroline Haldeman

They were the only ones in all of Flagstaff that accepted my dental insurance (Solstice "Essential Smile 311" which I got through healthcare.gov) so I had no other option but to go here. I normally go to places based on reviews and extensive research, so didnt know what to expect. I Really HATE going to the dentist, have had many bad experiences in the past that still effect my teeth today. But I had to go here because I lost a front tooth crown and made an emergency appointment for the next day. From the moment I checked in, I felt comfortable, everyone was very nice. I saw Dr Mostafa Hedayat, and from the get go, you can tell that he loves his job, he is professional, has a great bed side manner, was very gentle, compassionate, thorough, explained all my options, and was even funny (the first dentist to EVER make me laugh!) It also didnt hurt that he is easy on the eyes :) My missing tooth was not an easy fix, when I lost the front tooth, it removed the entire post. So it was incredibly difficult to put a temporary in and have it stay. Dr Mostafa wouldnt give up though, even after a couple tries and the temporary not staying in place. He even stayed an hour past the end of his shift working on my tooth! It was his mission to make sure that I didnt leave without a temporary tooth in place that day no matter how long it took (this was right before Labor Day Weekend!) His tenacity and determination paid off because he got a temporary tooth to stay in by some miracle!! Its been 9 days and its staying put (we were hoping that it would just stay in for the Holiday Weekend!) So needless to say, I am super happy. I'd give Dr Mostafa even more stars if I could :)

Abigail Porter

Abigail Porter

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Helpful Staff Great Environment Highly Recommended

I've been coming here for 3 years. They've always been so helpful, even when I had a weekend emergency once! Love the people, love the environment. 10/10 would recommend!

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