Review of Frontier Dental Group
Frontier Dental Group:
Frontier Dental Group is a dental practice located in Tucson, Arizona, that specializes in providing dental care services to patients of all ages. The practice is open from Monday to Thursday from 7:00 AM to 4:00 PM, and it is closed on Fridays, Saturdays, and Sundays. The dental office is located at 4850 E Broadway Blvd, Tucson, AZ 85711, making it easily accessible for patients in the area.
The dental practice offers a range of services, including general dentistry, cosmetic dentistry, and emergency dental care. Patients can receive dental cleanings, fillings, extractions, and root canals, as well as teeth whitening, veneers, and dental implants. The practice also offers emergency dental care for patients who experience dental emergencies outside of regular office hours.
Patients have praised the practice for its caring staff and dentists who take the time to explain procedures and ease patients' fears. The dental assistants are described as sweet and professional, and the receptionist is friendly and welcoming. Patients have also appreciated the practice's attention to detail and thoroughness in explaining insurance coverage and treatment options.
However, some patients have expressed dissatisfaction with the practice's customer service, particularly with the front desk staff. Some patients have reported feeling rushed during appointments and not receiving enough guidance from the dentist. Additionally, some patients have reported issues with scheduling appointments and experiencing long wait times.
Overall, Frontier Dental Group is a dental practice that offers a range of services to patients in Tucson, Arizona. Patients can expect caring and professional staff, as well as a range of dental services to meet their needs. However, patients should be aware that some have reported issues with customer service and wait times.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Jimbob Hanes
I just got back from my second tooth extraction from this wonderful office. Great receptionist and not long of a wait to get in. Immediately made me feel comfortable from the get go. I am happy I got my favorite chair in the building: In front of a window that has a view of a tree with a hummingbird feeder! It happened to be blooming today so as they were working I got to zone out and watch butterflies! The dental assistant is by far the sweetest gal you'll meet and made me feel less nervous and happy to be there. Her and the dentist were a great team (rinsed when necessary, made sure I was completely numb, and quick/professionally got my work done+ they are super cute :)) l will definitely start taking care of my teeth better and will be heading in there regularly now that my minor fear of dentists has been relieved. 10/10.
-Shane Foster
Terrie Baugus
Very caring staff and Doctor!! Eased my fears and explained everything to me. I highly recommend this Dentist office!!
Sara Vazquez
They have a good hygienist but the dentist has no personality and spent minimal time with me at each visit. i would ask questions about her exam findings and she would give a minimal response with zero guidance. The last straw: today i called for an appointment and was told "i had too many no-shows" which is untrue--I always called to reschedule if I had a conflict. Last time I had to do this, was at the start of A GLOBAL PANDEMIC, of course I cancelled... And until this morning nobody had told me I was "in trouble"!!
Bad customer service and I didn't love the dentist anyway.... The hygienist is good but I'll take my business elsewhere.
Kinjutsu Master
Overall gross feeling going here, the doctor has a bad habit of sounding very rude with her voice inflections. Maybe her parents didn’t teach her basic manners growing up but I would never talk to someone that way.
Alexis Wilson
They are a small practice and I really love going here. The staff is really nice and remember my name and the things going on in my family which helps to add a personal touch. Dr. Jodie is the best! She is very nice and educates me on my dental health. She doesn't treat me like my questions are a nuisance and gives me direct answers. This practice is awesome and I'm happy to take my entire family here.
Jennifer Hicks
After being a patient for 15+ years , having one issue with time management on their part they released me as a patient. Before that I have never had an issue and when Victoria called to release me as a patient she stated they couldn't accommodate my needs anymore. I am seriously at a loss of what the issue was except I had a 3:45 PM appointment and by 4:10 PM I couldn't wait anymore. Very disappointed with how the relationship ended and will not recommend them to anyone anymore and will be in search of another dentist. Seriously floored. My time is valuable just as much as their time is so maybe don't over book if you can't keep appointment times withing 5-10 minutes.
Maria Hernandez
My Vist was great. I have been looking for a honest Dentist and good hygienist. And now I have after been told by another Dentist that I had 6 cavities and paid for 3 fillings and only had 2 done...
Jeanne Connelly
New in town, with a broken front veneer, necessary for my teeth broken as a child - and I found Frontier Dental. What an awesome experience! I initially did not have the $$ to get the replacement, so my dentist was able to "tide me over" until I could have the veneer done right, or gave me the option to have a crown at less expense. Wonderful experience. Ended up with a b-e-a-u-t-I-f-u-l veneer. I have been to my dentists in my life- (at least 12) and the dentist here at Frontier is right up there at #1. Found my forever dentist!
K. Ruiz
The front office clerk named Victoria was SOOOOO helpful when my kiddos needed a cavity filled. The office has open availability, SAT HOURS, and Victoria is VERY thorough about ensuring that the insurance covers the work, prequals are completed, etc. Very awesome! My only complaint is that the dentist was slammed that day and wasn't as engaged about future concerns. Next appointment I guess :)
R
Not worth the trouble, good dentists, some good assistants, but if you want real customer service, I suggest you try somewhere else
By the way, I went here all throughout my pregnancy, from 4 months pregnant, until my son was a year old. So, I'm really speaking from EXPERIENCE. The only reason I came here so much was because I didn't have the time to find another one and I had to get some of their problems fixed by them.