Oracle Modern Dentistry and Orthodontics

So I had the best experience here. The front office was great and welcoming. I had to get an tooth extraction and man was this tooth stubborn. The dentist assistant was kind, very knowledgeable and overall a sweet heart! The surgical dentist eron was patient, very concerned for my pain level and a nice man. Outstanding serve all the Way through!! Thank you guys!!!

Dr. Bortz and his staff are amazing! They explained everything that needed to be done in detail and didn't try to up-sell me on things I didn't need like other offices in the area. Definitely making this my permanent dentist!

If you are looking for a welcoming professional skilled. Dental Team then this is the place for you. Dr. Bortz and his team , from front office to hygienists provide service at the highest level. They are gentle highly trained, efficient, thoughtful and friendly and do their best to take the stress out of a visit to the dentist, Dr. Bortz is a gem of a human being and dentist and believe it or not you will even look forward to your appointments!!!

Well this place doesnt even deserve a star. You wait hours to be seen... ive had two crowns done and both had to be repaired. One crown started breaking while i was eating a sandwich. I ended up having to get extracted and the dentist told me hed give me 900 credit. I am switching offices and the office manager said absoluteely not when i asked if the money could go to my current bill. Not to mention some guy named jonathan had already told me oh yeah that shouldnt be a problem. They are major scammers and to me, very impersonal. Id recommend switching to a family dentistry. Dr. Bortz is not professional.

Wish I could give this place 0 stars. Went in for a teeth cleaning and an estimate on a crown and somehow ended up with $1000 bill, not including the outrageously high estimate for my crown. I asked them to speak with my insurance because their quote and the prices from my insurance weren't adding up. This office is a SCAM and I will never be going here again. Stay away. Won't listen to your concerns and didn't even notify me that the X-rays they were taking were not covered by my insurance.

My elderly Dad recently became a patient of Dr. Bortz. During the first appointment Dad had xrays and a cleaning. The hygienist and Dr. Bortz discovered Dad was in need of "extra" dental work, and the second appointment was scheduled.
The staff in this practice are all very professional and polite. Dr. Bortz exercised great care and kindness toward Dad. After the more extensive work was done, Dad had very little discomfort and is healing very well. THANK YOU Justin Bortz and your staff for what you do and for WHO you are...Dad and I appreciate you greatly!

Very friendly and knowledgeable staff. Very smart and friendly dentist. Gave lots of options to choose from and gave information on each option to make a choice a little easier. Would highly recommend to all my friends or family.

Came in as a new PT for a cleaning and to discuss some future work. The team is fantastic, from the front desk to the hygienists to the dentist. I won’t be going anywhere else, 10/10 would recommend 🤘🏻

Had a tooth pulled and all went very smoothly. I would recommend this office and Dr. Eron Aldridge. He is very efficient and thorough. The office staff is very friendly and helpful. Melissa is fantastic!

First off I came here because my children went to the location in sahuarita and I liked the service there.i myself am a manager and understand how people can be difficult.So I Always try to give people the benefit of the doubt.First the staff especially Jonathan n the dentist can't recall her name were Great office is clean everyone is professional and super nice.Where it goes wrong is first off my root canal n crown I was told was about a 3-4 hours procedure that cost me about 8thousand before my insurance took almost 6HOURS.After the root canal I was taken to a different room for the crown the dentist came and did some stuff for the crown then went to another patient across the hall.i was waiting SO long no one checked on me ithe numbing medication from the root canal wore off I was in SO much pain I was going to leave but didn't have my crown yet.So I walked to the front desk and asked what was going on Jonathan got some other dentist to renumb me and they said the dentist would be in to finish.after another 45 min I was watching the time at this point she came back and finished the crown.although the crown seemed to be ok I told her it felt high on one side she said o yeah that's right I need to file it down OK so you were just going to let me leave like that? anyway after all is said and done I ended up paying over 3thousand out of pocket most on HSA and set up auto payment arrangements.great but after I made a payment that was not scheduled to try n speed up the process it seemed it was never credited so I emailed them asking for a breakdown of my account No one responded after Another full payment came out of my account I sent Another email. Finally the manager Melissa got back to me and said she didn't have any email for me which is not true because I had to put one when I filled out the initial paperwork and I had Already sent an email asking about my account .she said
the credit had been applied and my insurance paid a little more n I was all paid up mycards would be taken off file Guess Not! while on vacation I receive an email thanking me for my payment???it overdrafted my account because I wasn't expecting any payment she said my account was 0? I emailed her she said it was a mistake due to changes in the accounting department she would refund it and some additional from my insurance I should receive it in about a week after a week came and went I Again emailed her and she said her manager was on vacation and had to approve it .So your telling me nothing has been done?when my district manager is on vacation there is always someone handling customer service issues while she's gone so I don't understand why here we are almost 2weeks later and I STILL DON'T HAVE A REFUND??!!nice office nice staff but over all not a good experience for the amount of money I would expect better period.