New Image Dentistry, Mazi Ghalambor D.D.S.

I called the office as a emergency. They got me in pretty quick. They were able to get the job done.i am so happy I found this office. After hearing lots of NO's, they said Yes. They are my life saver. The staff was very polite and the doctor was great. Now I can finally sleep knowing the tooth is gone.

I was in pain from a broken tooth where the nerve was exposed. I haven't slept in the past 48 hours except for 4 hours last night. I tried calling around town to see who can do it but with the insurance I have wasn't making it any easier. Right when I was ready to give up I found this office. I paid cash for the services but as of now I can say the pain has gone down. From a scale of 1-10, I can say it's at a 4. Antibiotics and pains meds were prescribed. Now let the healing begin.

I would highly recommend this office to my family and friends.

FYI, if you are new to Bakersfield or looking to change your current dentist my recommendation, call Dr. Ghalambor. He treats you like a family member, he cares and he's GOOD. He has been my dentist for years and his staff is just as caring.

(The assistants are amazing that is the ONLY good thing) ONLY GAVE ONE STAR CAUSE I HAVE TO IN ORDER TO PLACE A REVIEW! The first time i went here it was great the staff was amazing, I got a root canal and prepared for a crown i told them i could no afford a crown yet but he insisted on the rootcanal i really just wanted to pull the tooth but was convinced to do the rootcanal and crown. I left without the crown completely done just the root canal post and core prep (no temp crown) Then that rootcanal tooth got infected and i was in extreeme pain. I went back to them and he was adamant that my tooth was not infected that the pain was from another tooth that needed a root canal aswell (more money) i said to just pull it he said that it would be well over 200 to just pull it because when pulling a mollar you have to do bone grafting ..(wich is not true) He was extremely rude this day because i refused treatment he mocked my words to my face and spoke to me as if i was a complete idiot. I left that day in tears and still in pain i had to go to my gen practitioner for antibiotics because it was infected and had large bubble next to my tooth (fistula) . I finally went to a new dentist for a second opinion we went over everything and was told that he did the rootcanal incorrectly that its no wonder it got infected because he didnt create a sterile environment for the infected tooth should haveni been blocked off with special equipment since it was so infected and the new dentists says having your molar being pulled does not have to get bone grafting needs to be done . I also was told my insurance is great and that i shouldnd have had to pay for anything at all with my ins. They cover everything up until my deductible is met. Needless to say i wasted a bunch of money here for terrible work that left me swollen and very infected.

I had a bad experience and will not return nor will I refer anybody to this place.

I clearly explained I was unemployed before any work had begun Yes I was in pain. Yes they did extract the broken tooth. I could not think due to the pain. Clearly they knew in advance I didn't have a job and could not afford the $3500 they were charging. I am not a thief unlike others . I am going to pay for the work I had done but since I do not have a job nor a home and yes have financial difficulties. ( I hope you feel better after pointing that out) I will not go back to get work from dis honest people. To be clear I got a phone call on Friday 8-31-18 Corina wanted to make an appt to return. I again reminded her I didn't have a home and that I still didn't have a job. I asked if I could be credited for the work that wasn't done until I got a job and could get back on my feet. I was told that because Monday was a holiday it may take a week to get back to me. 3 weeks passed and no call from Corina at the dentist. I sure did dispute it with Care credit 3 weeks later. A lie is a lie until the truth comes out. I would never take advantage of someone in need. I would give anybody the jacket off my back or the peanut butter sandwich in my hand if it would help. It's just the person I am. Again I was not going to take advantage of credit when I knew could not afford it .

The office and staff are great. I only have one complaint. The excessive use of air freshener/scented candles. My last visit a few months ago was not very pleasant due to allergy issues. The had a scented candle burning & it permeated throughout the entire office. Being a medical facility, they might want to consider lightening up on the scented candles. Not everyone can tolerate it.

100% of patients would refer friends and family to us.

aliram, Bakersfield

I've been a patient of Dr. Ghalambor's for over five years now. I feel like I'm just part of their dental family. Dr. G has performed a lot of work on my teeth and I often receive compliments on my smile. There's been changes in personnel for the better. I would recommend Dr. G to anybody who's looking for great dental health.

Jul 21, 2015 - 8 days ago

Jul 18, 2015

christinee, Bakersfield

Hate going to the dentist... But like this office and the staff is great

- 10 days ago

Jul 18, 2015

anonymous

It was good like always

- 10 days ago

5.0

Jul 17, 2015

marial, Bakersfield

I love my dentist he is always willing to make you very comfy.The staff in the office is very nice they make you feel like your family. I highly recommend this office

- 11 days ago

5.0

Jul 17, 2015

gloriaw, Bakersfield

Always a great experience when I go for an appointment.

- 12 days ago

5.0

Jul 11, 2015

davidm, Bakersfield

In and out in 35min.
I was given good advice and took it to a
great result in my teeth cleaning process.
Outstanding results.
Thank you very much.

- 17 days ago

5.0

Jul 5, 2015

roseh, Bakersfield

I would encourage my friends, family the service was very they treated you with curiosity, respect comfort you when scared, nervous to help you through your fear. It was my first visit plan on continue my services there.

- 24 days ago

4.0

Jul 2, 2015

bettym, Bakersfield

Very good, except for limited seating in waiting room.

- 26 days ago

5.0

Jun 28, 2015

anonymous

A different & great experience!

- 1 months ago

5.0

Jun 26, 2015

emmalinec, Caliente

Great check up - good cleaning

- 1 months ago

5.0

Jun 20, 2015

ramonaf, Bakersfield

I went back to have the first part of a crown replacement today. I am amazed that a dental assistant can be so gentle and Dr. Ghalambor explained everything he was doing as he was doing it. That really put me at ease. So now I am walking around with a temporary crown (that looks just as good as the new one will) and excited about my next visit. That's how good they are. You get excited about the next visit! ;)

- 1 months ago

Of the appointments of have had, they have always been on time. The work is efficient and as pleasant as a trip to the dentist can be.
Great attitude from Dr. and staff.

If you're interested in a car salesman type method of having your teeth worked on, this is the place for you!! They don't bother to ask if you have insurance before the secretary barges in with an itemized price sheet wanting you to make a substantial payment before you can even get I'm a dental seat. Needless to say, I won't be going back.

Dr Ghalambor and staff are the best! Have referred friends and family to the best. This office is current on the latest technology. Very happy with my results. Would highly recommend!

Awesome dentist and staff, always willing to go the extra mile to make sure you are taken care of! Thanks for keeping me and my family smiling. 5 star in my book! 😁