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Review of Brentwood Smiles Dentistry and Orthodontics

Brentwood Smiles Dentistry and Orthodontics:

Brentwood Smiles Dentistry and Orthodontics is a dental clinic located in Brentwood, California. The clinic offers a range of dental services, including cosmetic dentistry, oral surgery, orthodontics, teeth whitening, and dental hygiene. The clinic is open six days a week, from Monday to Saturday, and offers flexible hours to accommodate patients' busy schedules.

The clinic's team of dental professionals is dedicated to providing high-quality dental care to patients of all ages. The clinic's dentists, oral surgeons, orthodontists, and dental hygienists are highly trained and experienced in their respective fields. They use the latest dental technology and techniques to provide safe, effective, and comfortable dental treatments.

The clinic's front office staff is friendly and helpful, and they strive to make patients feel welcome and comfortable from the moment they walk in the door. Patients can expect to receive personalized attention and care from the clinic's staff, who are committed to helping patients achieve optimal oral health and a beautiful smile.

While the clinic has received some negative reviews from patients who have had billing issues or long wait times, the majority of the clinic's reviews are positive. Patients have praised the clinic's staff for their professionalism, friendliness, and expertise. Many patients have also commented on the clinic's clean and modern facilities, as well as the quality of the dental care they have received.

If you are looking for a dental clinic in Brentwood, California, Brentwood Smiles Dentistry and Orthodontics is worth considering. With a range of dental services, flexible hours, and a team of experienced dental professionals, the clinic is well-equipped to meet your dental needs.

Amenities

  • Has online care

Brentwood Smiles Dentistry and Orthodontics Reviews - 116

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
janine jackson

The doctors office is nice, CLEAN AND BIG! Patrice was welcoming and easy to talk to! Dr. G was short and sweet be efficient during the examination process! This was my first time here, so far so good.

Lecille Sabino

Huge shoutout to Nicole, the assistant who was very friendly and pleasant while taking X-rays for my husband who’s afraid of the dentist! Another thank you to Dr. Sidhu for doing the initial exam and being very thorough and straight forward of her findings. Last and certainly not least, Karen the hygienist who did an exceptional deep cleaning and made my husband feel comfortable the entire time! Thanks Kim for also checking my husbands Insurance/benefits! Big thanks to Brentwood Smiles for making this appointment seamless!

Sierra Sullivan

Normally I don’t like going to the dentist but the assistant (RDA) Nicole was so amazing! She was friendly and bubbly. She did an amazing job, was very gentle and skillful. Love her!

Austin Clark

My name is Austin clark and I don’t like dentists or doctors. But the one dentist office I trust is… everyone in Brentwood smiles. You walk in, they greet you with a welcoming attitude, they make friends with you, get to know you.. etc. I went in for a root canal today. All my friends said it was gonna hurt and I was nervous I didn’t want to do it. Dr Ahmad was awesome it was like nothing. I didn’t feel a thing when he was working. I came out of the chair happy and confident. Then I had to have a crown put on so they gave me a 30 min break and I came back to Nicole and Dr. sonam. Where they designed and fit my crown perfectly the first time ! No mistakes ! I’m about to get braces soon and I can’t wait to see these guys again ! Thank you so much Brentwood smiles !!

Sharon Lefebvre

I really like this Facility. Everyone knows their job. I had to have extensive dental work done and the jobs done were performed professionally. My dentist knows her job and did an excellent job on my crowns and prep work. My teeth look beautiful. I have a few more things to get done but want to finish paying for what was done already. The billing department really works with you and got me major discounts where they could. They even signed me up for a 18 month payment revolving account. I really thank the staff and Dentist for really caring how sick I was feeling for teeth I didn't realize were causing the health issues. It really upsets me to see other patients negative comments and reviews because Brentwood Smiles Dentistry, really went out of their way to make the whole issue with my dental care as easy and cost efficient as possible for both of our budgets. Thank You Brentwood Smiles Dentistry, I will be coming back and sending you more patients. I really appreciate what you did for me, I can't thank you enough. Sincerely, Sharon Lefebvre

Laura Wilks

Be aware of their $59.00 introductory special which does'nt include a thorough teeth cleaning. A thorough teeth cleaning should take at least
30 to 45 minutes or more. Their cursory teeth cleaning lasted for only
15 minutes. I also found them to be very aggressive upsellers , encouraging me to commit to very expensive procedures that (in my view) were not necessary as my teeth are fairly healthy. This made me wonder if they had my best interest at heart. Before spending thousands of dollars I will definitely get a second opinion.

Zahira Rodríguez

This place is the most unprofessional, rude, and irresponsible people, do not care about patients, the staff are very rude specially one named Jennifer. I called about 2 and half months ago they checked my insurance and said its accepted, I called my primary dentist and they sent immediately all the info that this office asked for, I have been calling regularly and they said they did not receive the info from my primary dentist, and they did long time ago and realized that they had it a month after, after this they told me somebody will call me to make an appointment and nobody called me at all after a month and a half even when I called several times during this time, and I tried to call them again to find out what happen and the same rude Jennifer, told me they do not accept Guardian when this insurance is in their webpage saying is accepted by them and also previously was checked by smile dentistry.
DO NOT RECOMMEND THIS OFFICE AT ALL, RUDE, UNPROFESSIONAL, DO NOT CARE ABOUT PATIENTS

Tiffany Glaze

Don't get the new patients exam. There not gonna clean your teeth they just polish them and make it worse they said . Cleaning means polishing to them. Your going to have to spend thousands more for a deeper clean. Scam tactics all the way through. It's never going to be what they promote

Ryan Ratchford

This was my first time seeing a dentist in years. The cost of care was the biggest aspect that kept me from seeking treatment for my dental issues. When I would go to any dental office it would be obvious that they were pushing procedures on me simply to charge me more money.

From the second I arrived to when I left I was met with amazing people. My xray technician was awesome. He made my comfort his top priority and helped calm any nerves by holding a genuine conversation with me. He was a really cool guy.

My actual dentist was awesome as well. As she performed my exam she explained everything clearly to me so I could fully understand the condition of my teeth and her recommendation for future treatment. She told me which ones were urgent and which ones I could probably do without doing or could put off to save me money. My hygentist who performed my cleaning was so cool. She joked around with me, kept conversation going, explained what she was doing, and gave me advice to improve my oral health. She really made my experience perfect.

Finally at the end of my visit, a financial representative broke down how much money I would need to pay out of pocket for my next planned treatments after what my insurance would cover. They offer some amazing payment plan options with very affordable monthly payments. Nothing is required until you receive that treatment and you can plan everything to fit your budget. I did not feel pressured to pay for anything I wasnt sure of nor did I feel like I was going to be receiving anything less than the absolute necessary treatment I needed to reach optimal oral health. I left the office feeling confident in my future dental care and look forward to returning to here to continue my treatment.

Delaura Pigati

Terrible, traumatic experience here with my daughter. Brought daughter for routine cleaning. Told by Dr. Agarwal that she had 3 cavities & she could fill them now? Told they were superficial & would need no numbing agents. Nearly 2 hours & 8 injections later in 3 different locations (top & bottom left & right) and a hysterical balling child we walked out never to return. Called after I got home & asked to talk to Dr. Agarwal & she never returned my phone call. I have zero confidence in this facility. The Dr said the cavities were so minor they didn’t even show on X-rays, yet drilled into ALL 3 of my daughter’s teeth that she needed multiple injections & this EXTREMELY stoic child was completely inconsolable. I would have NEVER agreed to this treatment all in one day & am now very doubtful these fillings were even necessary. Overall this office does VERY superficial cleanings, basically if they need to use the pick they want to charge you for a “deep cleaning”. Dr. Trivedi told me that, “Fillings only last 3-5 years”. So I should be getting mine replaced very soon. What in the world?! The dental assistant I think was even astounded by this news & tried to cover for her says that it varies. Uggh! The only positives are that the X-rays seem through (if the tech can capture them properly-I spent 15 minutes getting them done & none of my daughter’s so called cavities were visible so IDK). Karen the dental hygienist is PHENOMENAL and Anthony who runs the office is fantastic. Besides this I have ZERO confidence in this institution. They also seem to be overpriced & want to upcharge you like a car dealership coming in for a routine oil change!

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