Review of Pine Hills Dentistry
Pine Hills Dentistry: a dental clinic located in Grass Valley, California, offering a range of dental services to patients. The clinic is open from Monday to Friday, with extended hours on Friday, and closed on weekends. The clinic provides dental services such as implants, fillings, root canals, and extractions, among others. The clinic has a team of experienced dentists and staff who are dedicated to providing quality dental care to patients.
The clinic has received mixed reviews from customers. Some customers have praised the clinic for its excellent service, state-of-the-art equipment, and friendly staff. They have also commended the dentists for their professionalism and expertise. On the other hand, some customers have expressed dissatisfaction with the clinic's service. They have complained about rude staff, unprofessional behavior, and poor communication. Some customers have also reported issues with billing and insurance.
Despite the mixed reviews, Pine Hills Dentistry remains a popular choice for dental care in the Grass Valley area. The clinic's state-of-the-art equipment, experienced dentists, and friendly staff make it an attractive option for patients seeking quality dental care. However, customers are advised to do their research and read reviews before choosing Pine Hills Dentistry or any other dental clinic.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Sophia Henriquez
Need dental work? COME HERE! After years of terrible dentists and orthodontists, I have finally found Pine Hills Dentistry. I had to get an extraction done since my previous dentists did a terrible job at a filling which caused an infection and terrible pain. Dr. Miller was kind enough to see me as an emergency patient since I couldn’t handle the pain any longer. My experience was amazing. The view from my chair was gorgeous and helped me relax through my procedure. The extraction done by Dr.Miller was fast and painless. He made sure I was comfortable and asked constantly if I was okay or if I felt any pain. Remember to always tell your dentist if you can feel more than just pressure. Thanks to the technology at his lab he was able to create a 3D printed model of my palate that covered my exposed gums so that my sutures would heal faster and to relieve some of the pain. He created the 3D print in a matter of minutes and even stayed after hours JUST to help me. Now, less than a week later, I haven’t experienced ANY pain and my sutures have almost healed completely. Because of his great work I was able to eat normally in less than 24 hours, my face didn’t get swollen, and I have started to recover quickly from the infection. I can’t thank Dr. Miller and his caring, wonderful assistants Reese, Michelle and Sheri enough. I’m truly thankful. ❤️
Caitlin Hogan
Dr Miller and Reese were wonderful, very professional, gentle, and fast for my fillings. Which have been perfectly placed and sculpted! ❤️🎶 Angela is a great hygienist, makes things fun and Robinson is very thorough. Quick and helpful communication from the front staff as well. Great dental practice all around. Thank you so much!!!
karen gallant
I love the new changes at Pine Hill. Dr Robinson and Resse took such good care with me during a tooth extraction and then replacing a new
Crown. Resse is very dedicated in her work and also making sure that your comfortable during procedures. These guys make it a bit more easier to go through appt’s
Kate Sousa
Pine Hills is incredible! Dr. Miller is amazing, knowledgeable, cool, and experienced. He has a wonderful staff and a beautiful location. I absolutely recommend their office and they do great work.
Darrell Goodin
After moving here ten months ago, I was not happy with a prior dentist that I saw in the area. After more research, I chose to see Dr. Miller. What a pleasant surprise! The staff are all cheerful and welcoming, Dr. Miller is a warm and approachable professional who knows his craft. I just had my teeth cleaned by Angela and I can honestly say, it was the best cleaning experience I have ever had! She was patient, gentle and thorough. I have no reservations about recommending Pine Hills Dentistry. No one should ever be unhappy with their Dentist. With Dr. Miller and his great staff of professionals, you won't be!
Angela Montierth
Dr. Miller is incredible!! He is so careful and very honest. He will not recommend or perform any procedure you don’t need. I would trust him with any procedure. My experiences with him have always been absolutely wonderful. Besides being an experienced dentist, he is kind and accommodating. You can feel his confidence in his work, and this always puts me at ease. I tend to be a little skeptical and nervous with dentists, but have never felt that with Dr. Miller. I take my whole family there and would recommend him to anyone. The office staff is also WONDERFUL! Standing ovation for them as well!
John Arbaugh
Dr was extremely rude and unprofessional. Talked down to my wife during the procedure and me after. My wife felt threatened by the Dr and even his nurse agreed when he was out of the room. Numerous requests were made by my wife for the office to call and update me on the issues but they went ignored. Appointment went 3 hrs long and no explanation or updates were ever given.
Will Young
My experience going to Pine Hill Dentistry was the best dental excursion I have ever experienced. I felt comfortable and safe in the hand of Dr. Miller and enjoyed his sophisticated straightforward approach to the explanation of the whole process and then the actual process following it. While he was also incredibly professional, I couldn’t help but keep smiling due to his upbeat personality and positive attitude. Along with my fantastic experience with Dr. Miller, I also loved the whole family of workers and assistants that make up Pine Hill Dentistry. I will be going back to them every time I need anything done with my teeth because it is the first place I haven’t felt like I didn’t want to go to the dentist.
Sandy Millert
Dr. Miller is a great dentist! Caring and very professional. My husband had a full set of upper posts put in and they turned out great. Could not be more pleased ! I would definitely refer him to others :)
Scott Dedoes
I was referred to Pine Hills but have had the worst experience with their front desk staff, specifically Debbie. They told me they would get a pre authorization for a dental extraction and did not. When I showed up for my procedure they surprised me with a bill that was a $1000 more than what was quoted. I then got into a huge argument with Debbie who said I should be more responsible and be prepared to pay and it isn’t their job to do pre auth but a courtesy. They have been extremely rude about payments and insurance and ruined an otherwise good experience with the Dr. I now am missing a tooth and need to find a dentist to finish the job.