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Review of Pleasant Grove Dental Group and Orthodontics

Pleasant Grove Dental Group and Orthodontics:

Pleasant Grove Dental Group and Orthodontics is a dental practice located in Roseville, California. The practice offers a wide range of dental services, including general dentistry, cosmetic dentistry, orthodontics, oral surgery, and teeth whitening services. The office is open Monday through Friday from 7:00 am to 5:00 pm and on Saturdays by appointment only.

The staff at Pleasant Grove Dental Group and Orthodontics is friendly and professional. Patients have reported feeling comfortable and at ease during their visits. The front desk staff is welcoming and accommodating, with Chanel receiving special mention for her kindness and helpfulness. The dentists are knowledgeable and take the time to explain procedures and answer questions. Patients have praised Dr. Patel for his excellent care and trustworthiness.

While some negative reviews have been left, the majority of patients have had positive experiences at Pleasant Grove Dental Group and Orthodontics. Patients have reported feeling satisfied with the quality of care they received and appreciated the personal attention they received from the staff. Some patients have reported billing issues, but these seem to be isolated incidents.

If you are looking for a dental practice that offers a wide range of services and has a friendly and professional staff, Pleasant Grove Dental Group and Orthodontics may be the right choice for you.

Amenities

  • Wheelchair accessible restroom
  • Has online care

Pleasant Grove Dental Group and Orthodontics Reviews - 52

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
G Dhillon

G Dhillon

πŸ‘ πŸ‘Ž 😐
Clean Friendly Staff Knowledgeable

Office was very clean, sterile & up to date. Staff was accommodating and very knowledgeable and friendly. I especially liked how they explained throughly what they were about to do. Exceptional experience. Our new family dental practice!

Daniel

Daniel

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Overcharged Insurance Issues

Billed me for a periodontal cleaning I was not scheduled for, then informed me that they will no longer ALLOW me to schedule the cleanings that are covered fully by my insurance.

Anna Giovacchini

Anna Giovacchini

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Professional Staff Caring Dentists Great with Children Latest Technology

Our family absolutely loves this place! Weird to say about a dentist office, I know.
From the moment you walk in, the entire office staff (Mike, Chanel, Cindy, Tori) is​ professional, warm and welcoming! There are several amazing dentists, but we go to Dr. Romi Patel and he is awesome! He is caring, highly clinical, and takes the time to thoroughly explain everything. One of the dental assistants, Ms. Merle is also a family favorite with her courteous, kind, and sweet demeanor. Our son goes to Dr. Ameri for his braces and we have been extremely pleased with her work. Everyone is so patient with our 3 children. They are upfront about estimated costs for required work, and they are so thorough with explaining everything that they recommend. Pleasant Grove Dental also has the latest and greatest in dental technology and done by the best in their fields. For those of you in search of a family dentistry, or even have a fear of going to the dentist, give these guys a call. You won't be disappointed. I highly recommend them!

Alexis Gal

Alexis Gal

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Poor Customer Service Disrespectful Manager

Your manager or office manager, the male version of Karen, needs to learn RESPECT. How dare you talk to customers with such attitude? I mean seriously, he should STAY AWAY from EVERYONE. I'm blown away I dont even know what to say, he has no business treating people the way he did.

Edit: The front desk ladies and the actual Dentist are VERY nice and thoughtful, just want to make that clear.

Felicia Frerichs

Felicia Frerichs

πŸ‘ πŸ‘Ž 😐
Best dental office Great service Experienced dentists

Best dental office that I have ever been to. I have been a patient of Dr. Patel for 8 years and my son the same amount of time. He now is half way through his braces treatment with Dr Lena and we could not be happier with the service we receive everytime we go to the office.

Shiela Gore

Shiela Gore

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Great Customer Service Friendly Staff Clean Office

I started going to PGD back in 2018. Dr. Ameri is a very sweet and kind orthodontist. She calls almost every woman β€œPretty”. Her assistant Chanel is one of the best. She has helped me so much with my ortho transfer back into their office when I returned a couple months ago. She spent a lot of time trying to work on my new contract with her manager to help me as much as they could being a former patient of theirs. They really do care. If I may add, Chanel makes any Appointments/reschedules a breeze even when she’s super busy. They’re office is always clean and always has happy staff on all the time. My husband and 3 year old has also been attending their office. My son was so comfortable on his first cleaning with Dr. Patel. His hygienist was very patient with him. He was so excited about his balloon they gave him . Kept him occupied for hours. They are always accommodating and you can just tell they really go above and beyond to provide great customer service. I’m glad to be back to their office

Kevan Howard

Kevan Howard

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Amazing Prices Great Staff Painless Procedure Highly Recommended

Amazing modern dental office with great staff and amazing prices. I needed a root canal on my #3 tooth and have no dental insurance. After calling several specialists price became a large factor. Pleasant grove dental gave me the cheapest cash rate quote in town which had me slightly skeptical at first, but my opinion quickly changed the day of my procedure. Between the wonderful staff and the painless, swift work the endodontist and dentist performed I quickly became a fan. I now have an all porcelain crown that they made in 15 minutes, that fits great, and looks extremely natural. Can't thank these guys enough, HIGHLY RECOMMENDED!

Diana Carpenter

Diana Carpenter

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Great Dentist Attentive Highly Recommended

I just want to say how much I appreciate Dr. JOESTING. I have always been nervous about going to the dentist. I am 77 years young and this is the first time I feel truly confident in my dentist. He is very thorough and listens to my concerns. I highly recommend Dr Joesting.

Nate M

Nate M

πŸ‘ πŸ‘Ž 😐
Friendly Staff Professional Timely Service Excellent Service

All staff were exceedingly friendly, helpful and professional. They got me back in a very timely fashion. Dr. Beaty met with me, introduced herself, and gave me the opportunity to express any questions or concerns I may have. Also, thank you to the manager, Mike, for providing excellent service. I felt I was in good hands the entire time. I will be back here in 6 months most definitely!

Justin Smith

Justin Smith

πŸ‘ πŸ‘Ž 😐
Phenomenal Dentist Integrity Amazing Dental Technology Great Staff Nicer Guy

My wife and I have been going to Dr. Patel for years. He is a phenomenal dentist and practices with integrity. I guarantee you will have a hard time finding a better staff, more amazing dental technology, and a nicer guy. Our outdoor education teaching jobs have landed us great distances from Roseville, but we can't imagine another dentist and always manage to find our back every 6 months. Keep up the great work!

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