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Review of Hill Country Health and Wellness Center

Hill Country Health and Wellness Center: Providing Comprehensive Healthcare Services

Hill Country Health and Wellness Center is a medical clinic, doctor's office, and wellness center located in Round Mountain, California. The center offers a wide range of services, including medical, dental, and mental health care. The clinic is open from Monday to Friday, from 9:00 AM to 5:00 PM, and on Wednesdays, from 10:00 AM to 5:00 PM. The center is closed on Saturdays and Sundays.

The clinic's location is easily accessible, and the facilities are clean and well-maintained. The staff is friendly and courteous, and they provide exceptional wraparound services to their patients. The center's wraparound services include transportation, pharmacy issues, call reminders, and email reminders. Patients can expect no judgment from the doctors and staff, and they are always friendly yet professional.

The center's medical services are comprehensive, and patients can expect to receive quality care from experienced doctors and nurses. The center also offers dental services, and patients can expect gentle and comforting care from the dentists. The mental health services provided by the center are also exceptional, and patients can expect to receive compassionate and considerate care from the mental health professionals.

While some patients have expressed dissatisfaction with the center's services, the majority of patients have praised the center for its exceptional services. Patients have praised the center's staff for going above and beyond to provide quality care and for taking the extra time to listen to their patients. Patients have also praised the center's wraparound services for helping them get the best results in their overall healthcare.

In conclusion, Hill Country Health and Wellness Center is an excellent choice for patients looking for comprehensive healthcare services. Patients can expect quality care from experienced doctors and nurses, gentle and comforting care from the dentists, and compassionate and considerate care from the mental health professionals. Patients can also expect exceptional wraparound services that help them get the best results in their overall healthcare.

Amenities

  • Wheelchair-accessible entrance

Hill Country Health and Wellness Center Reviews - 29

3.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Painterdan 4hire

Painterdan 4hire

👍 👎 😐
amazing nice staff timely fashion recommend innovative holistic

This place is amazing. The Doctors, Therapist, & staff were all very nice and accommodating. I was treated very well was seen in a timely fashion. I would recommend this place to anyone who has medical, Dental, and/or counseling needs. There approach to health care is both innovative and holistic.

Dakota Bodie

Dakota Bodie

👍 👎 😐
Long Wait Time Incompetent Dentist

An absolute terrible experience, we were told to be there at 9:30 we arrived at 9:10 checked in and were told the doctor would be right with us, we were not seen until 11:00. And on top of having to wait nearly 2 hours, the dentist Chris nelson was absolutely clueless. He had no knowledge of children's dentistry. Literally all he did was put a mirror in my daughters mouth and told us she has cavities.

Dianna B

Dianna B

👍 👎 😐
Poor Customer Service Unfulfilled Commitment

My doctor, Dr. Holscher, moved from Lassen Medical to Hill Country and said I would be able to continue seeing her at Hill Country. When I called to make an appointment they said I might be able to see her next year because they had too many MediCal patients for her to see. I am not a MediCal patient and was deeply disappointed that they would not honor her commitment to me. Now I have to find another doctor and start all over again!!! I am 72 years old and it is difficult to have to begin building a rapport with a new doctor.

Sonny Davis

Sonny Davis

👍 👎 😐
Poor Service Medication Issues

It has been my experience that the doctors do not care about their patient's. Medications are not ordered medication refill requests from pharmacies are ignored for days and weeks at a time. This happens with all different types of medications.

Jasmine Edwards

Jasmine Edwards

👍 👎 😐
Poor Quality of Care Dirty Office Inadequate Referral Handling

My family has been a patient of Hill Country's for years. The quality of care received is below par, the office is dirty (in the exam rooms specifically), and they do not handle referrals properly. If you can avoid them, I would.

Mandi Rodriguez

Mandi Rodriguez

👍 👎 😐
Medical Malpractice Poor Care Long Wait Time

Dr Franchek is a joke im seriously considering a medical malpractice lawsuit. Her level of care is a joke at most. Husband is there today for a 340 appt just called me its 510 still hasn't been seen.

Geri Hart

Geri Hart

👍 👎 😐
Caring Friendly Efficient

Hill country is the best clinic in the area. They are caring, friendly and they get you in to see someone if you need to see someone right away. I wouldn't go anywhere else. Thank you Hill Country clinic staff, you guys are the best.

Blake

Blake

👍 👎 😐
Great doctors Helpful staff Knowledgeable

Great doctors! Can't speak highly enough of Dr. Dipaolo or Eric. They are there to help you! I haven't been going to the doctor's for years because I've never found one that's willing to help or not tell me some bull$#&" until I came to hill country. Very knowledgeable and understanding so glad I found this place.

Kimberly Morgan

Kimberly Morgan

👍 👎 😐
Long Wait Times Poor Service

The Hill Country in Round Mountain is by the worst doctors office ever. Over 2 hour waits and poor services. I understand we are in harsh times but this place is a joke. Been here on time and it still takes hrs. I have never been anywhere this bad

Bri V

Bri V

👍 👎 😐
Amazing Compassionate Life-saving

No others Drs around like this..... Truly amazing.......total blessing finding this place .... Dr Bennett needs an award , cares so much the compassion is unreal. Jolene is kind with such a warm heart. If it wasn't for this place I would have been on methadone forever
.. helped me through every step even called every other day to see how I was......Thanks HILL Country........ YOU SAVED ME

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Hill Country Health and Wellness Center Hours

  • Monday 9 AM to 5 PM
  • Tuesday 9 AM to 5 PM
  • Wednesday 10 AM to 5 PM
  • Thursday 9 AM to 5 PM
  • Friday 9 AM to 5 PM
  • Saturday
  • Sunday