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Review of Michael T Bodensteiner DDS

Michael T Bodensteiner DDS:

Michael T Bodensteiner DDS is a dental clinic located in Visalia, California. The clinic offers a wide range of dental services, including cosmetic dentistry, dental implants, teeth whitening, and emergency dental services. The clinic is open from Monday to Friday, with varying hours of operation. The clinic has a team of experienced dentists and staff who are dedicated to providing high-quality dental care to their patients.

The clinic has received positive reviews from its patients, with many praising the staff's friendliness and professionalism. Patients have also commended the clinic's use of the latest dental technology, which has helped to make their dental procedures more comfortable and efficient.

One of the clinic's standout features is its commitment to patient education. The staff takes the time to explain each procedure to their patients, ensuring that they understand the treatment plan and feel comfortable with the process. This dedication to patient education has helped to build trust between the clinic and its patients, making it a popular choice for dental care in the Visalia area.

Overall, Michael T Bodensteiner DDS is a reliable and trustworthy dental clinic that provides high-quality dental care to its patients. The clinic's commitment to patient education, combined with its use of the latest dental technology, makes it an excellent choice for anyone looking for dental services in Visalia.

Michael T Bodensteiner DDS Reviews - 113

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jaws the mountain biker USA

Jaws the mountain biker USA

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Friendly Staff Highly Recommended

Dr. Navarro is the best! Our daughter has been a patient of his for many years. She has always felt comfortable and happy. The staff is very friendly and helpful! I highly recommend! πŸ€™πŸ½

Scott James

Scott James

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Excellent Service Wonderful Staff Best Dental Care

Excellent service, and wonderful staff. They always take care of my family. If you want the best dental care then you found the perfect group :)

Marian Gaddis

Marian Gaddis

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Overcharging Poor Service Uncooperative Staff

This place is great if you want to get gouged on what they charge.i have full coverage insurance.cleaning and x-rays which according to my insurance says should be covered a 100% so this place charged me and additional 77.00 and did nothing additional or extra they even just did my cleaning by hand no laser no sonic cleaning .this was in January. Fast-forward to July I get a phone call telling me I owe them $5.00 more . needlessly to say that had to be a joke .then I set up an appointment for another DDS the have my teeth cleaned. I have it every 6months. They won't give my records to the new DDS until I pay the 5.00 which they can not do holding my records for ransom.Do yourself a favor find yourself a different DDS that won't over charge for the work to be done!! I also want to state I went there a year a go they gave me a quote to replace my bridge that was 1500.00 more than my DDS in the bay area . Really? Needless to say I drove 3 hrs back to the bay to have it done .

Aracely Hernandez

Aracely Hernandez

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Friendly Staff Great Hygienists Thorough Checkup

Some people may fear visiting their dentist, not I. I always have a fabulous experience at my dentist Dr. Bodensteiner's office. As I walk in, I am greeted by his welcoming staff. His hygenists are awesome; they always share tips on how to keep a vibrant smile, and he is very thorough as he takes time to check my teeth, and consulting.

Luis Gonzales

Luis Gonzales

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Poor Customer Service Unprofessional Behavior Long Wait Times

It was brought to my attention that there have been numerous instances that each time we have a dental appointment- the office continually claims that they call us regarding these issues (the most recent occurrence involved our changed medical insurance) was that we changed insurance as of the new year- and we called in to check to see if our insurance was active- or we needed to update it etc. We finally reached an agent after 25 minutes on hold- then Raquel answered only to tell me that our insurance was expired, and that the office reached out to us this past Friday regarding this issue (of which we never received a phone call) regarding this- which is exactly why we were proactively calling in to verify- as it seems the trend to be each visit requires constant attention as the office doesn't address issues proactively- they simply react if and when needed. I then proceeded to give Raquel the insurance information that I was currently aware of- and she said she'd check then call me back. Upon Raquel calling me back- she said that the information I gave her was expired/incorrect, and she was going to then go ahead and cancel the appointment that we had today on her behalf. At no time did I authorize or request our appointment to be cancelled. The fact that we have to wait almost 30 minutes to speak to a representative at the office, only then to be rushed off the phone within 2-3 minutes of giving details for our situation to see if there was any issues upon which we proactively were calling for in hopes to resolve before our arrival is quite unsettling. The fact that the office representatives are willing fully trying to cancel scheduled appointments without asking for permission and even more outrageous. We hope this will change in the future- but we aren't holding our breath.

Kenneth White

Kenneth White

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Good Customer Service Efficient

While in a local eatery last week I bit down on a hard piece of the topping on my salad and broke off a part of a crown. When I left the restaurant I dropped by your office to arrange a visit and was given an appointment that was less than a week away. Yesterday I went in to the office and to make a long story short was given an evaluation and a same day new crown, which I was very happy about. It made m day and I am thankful that I had them to go to and could trust them to help me out quickly.

Ken White

Isabel Rojas

Isabel Rojas

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excellent service friendly staff highly recommended

I am super happy I was able to find Dr. Navarro, he is hands down one of the best dentist out there. Their staff are super friendly, Angela is such a sweet assistant. I highly recommend you give them a try.

Liz Henderson

Liz Henderson

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Poor Communication Uncomfortable Experience

I had an appointment today for a cleaning, X-rays etc. The front desk is amazing. For some reason their computer did not book my appointment even though I had a card. Luckily within the notes at my last appointment it was clear that there was an appointment scheduled. That was great, no issues. My issue was with the young lady that does the cleaning. She made no attempt to speak to me other than asking me to follow her requests as to complete the tasks she had to do. Prior to beginning anything, she made no attempt to explain what she would be doing except in the beginning which was a quick.. I will be doing XY and Z as if she were reading it off a card. She made absolutely no attempt to make me feel comfortable. My first experience with Dr. Bodensteiner and his assistant was amazing so I’m really shocked by my experience today:(

Vanessa Quintana

Vanessa Quintana

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Great Service Understanding Staff Anxiety-Free Experience

This place is a true blessing. I drive from Fresno to Visalia to still have this group. I wouldn’t and couldn’t trust any other team to do what they do.
Dr. B is absolutely AMAZING but his office staff πŸ™πŸ» Can not say enough great things about all of them. I suffered from Extreme anxiety when it came to dental work and because of that needed Extreme work and care!
I knew I needed the Extreme treatment but because of my fears I went through so many reviews to even feel comfortable enough to make an appointment to seek service (I know extra πŸ™„ but iykyk).
I could not be happier with my choice! It’s why I am now writing a review.
The reviews I went through helped me find this office and if I can let others know about this office I am happy to do so.
If you need a dental office that cares, that is understanding and caring; and on top of all of that provides superb dental service this is the place to go!
Thank you Dr. B and staff. You all do a fantastic job! See you soon

vincenza arreola

vincenza arreola

πŸ‘ πŸ‘Ž 😐
Love Great Service Friendly Staff

Love this dentist ! I hadn’t went to the dentist
For 20 years - 2 years ago I started going - now I don’t mind going at all ! - the office staff , Dental hygienist , and dentist’s all go above and beyond - Now if I could only find a doctor who I like just as well !!

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