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Review of Dr. Carol Felder

Dr. Carol Felder is a dental practice located in Norwalk, Connecticut that provides a variety of dental services including cosmetic dentistry, dental implants, pediatric dentistry, and general dentistry. The practice is open Monday through Thursday, with limited hours on Wednesday and is closed on Friday, Saturday, and Sunday.

The office is located on West Avenue and has a convenient location for those in the Norwalk area. Patients can easily access the office by car or public transportation. The office is clean and modern, with state-of-the-art equipment and technology.

The practice has received mixed reviews from patients. Some patients have praised Dr. Felder and her staff for their professionalism, kindness, and quality of care. Patients have also appreciated the use of laser technology for painless cavity treatment.

However, other patients have expressed dissatisfaction with the practice. Some patients have complained about the high cost of procedures and the recommendation of unnecessary treatments. Others have reported issues with billing and insurance.

Overall, Dr. Carol Felder is a dental practice that provides a range of services in a modern and convenient location. While some patients have had negative experiences, others have had positive experiences with the practice. Patients are encouraged to read reviews carefully and make their own decisions about whether or not to visit the practice.

Amenities

  • Wheelchair-accessible elevator
  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot
  • Wheelchair-accessible washroom

Dr. Carol Felder Reviews - 40

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Danny Moss

Dr. Felder's office is now sending positive review templates (and who knows what incentives) to artificially inflate her online score. I've reported this to google. This office pushes unnecessary high-dollar procedures and disrespects patients. Please read the one and two-star reviews carefully before deciding for yourself.

Antonella Masson

Highly recommend!!! Dr. Felder and staff are very kind and professional. She is an amazing dentist and truly cares for her customers and makes sure they are comfortable. I enjoy every appointment and it’s always a painless process.

Monique Hodges

I never have disliked going to the dentist but, before I went to Dr. Felder I was definitely didn't trust any dentist I had visited (after my childhood one retired). I have gone to Dr. Felder three times and I can honestly say, she is incredible! Her professional honest friendly approach and gentle touch is why I have all the confidence in her! It feels like we are a team working toward my dental health. Thank you Dr. Felder!!!

*Healthcare system FYI: As a healthcare professional myself, I see the negative attention providers get on many things out of their control or reactionary to our broken healthcare industry. Impacts can be: the relationship between any healthcare provider- your insurance company/ all of your employer's chosen plans - medical vs prescription coverages- pharmacies/ brand vs generic medication, etc. It's super important for us as patients to get wise on the cost of healthcare in our country and who is responsible for what in the chain of management.

Bethany Vayda

Dr. Felder has been my son’s dentist since he was about 5.. he is 17 now. He went there with a fear of all things dentistry related and she helped him get over that. We love her so much that I even left my dentist who I’ve been with forever and I now go to her as well. All staff is polite and professional. Highly recommend!

Nancy J

I miss my dentist!! I’ve moved and haven’t been able to visit Dr. Felder’s office I’ve always been anxious to go to dentist but Dr. Felder has a way of making you feel at ease and comfortable. She cares for the whole person, has great bedside manner, knowledgable and passionate about what she does. The office staff is always very kind and helpful as well. If it weren’t for Covid I’d still schedule appointments for my family and I, if we went to visit family.

Renni Pavolini

Booked my first time appointment 2 months in advance just to realize, on the day of the appointment, they didn’t have me in the system… 2 months waiting for nothing

Inuka Bacote

I am extremely disappointed with my visit to Dr. Felder...During this routine check-up Dr. Felder barely cleaned my teeth, she wanted me to come back for a more expensive deep cleaning and then went on about some other dental work I should get that will cost me some more money.

The office NEVER submitted this visit to my insurance even when I called them multiple times to follow up on the issue...which means I am out the random $100 they charged for the visit.

Definitely wanted to support this dentist but she doesn't look out for the patient.

P.S. I would give 0 stars but then I can't post this.

Kevin Casey

Dr Felder and staff are amazing! She takes great care of our entire family of 7. I had to call her emergency line on a weekend. I expected an answering service. But dr Felder answered herself. She is such a kind and caring person in general and a wonderful dentist. I highly recommended Dr Felder, we have been so pleased with her work, her staff and the level of care she provides!

Robert Schutze

Dr Felder is amazing!!! She is painless and professional. I had to have a couple of cavities filled and she used a laser drill. Not only did I not feel anything, I was so comfortable, I almost fell asleep. I highly recommend her to anyone. Our whole family goes to her. The kids love her.

Melody Cochran

Over priced dental care. Recommendation of unnecessary procedures. Lack of proper patient- doctor trust building. Sarcastic staff with a bad attitude covered with a fake-nice persona. Preference for collecting huge sums of money up front from the patient rather than the patient’s insurance company. Lack of transparency. Greatly uses fear tactics to manipulate the patient into paying for and receiving care they may not necessarily need. Eerily lonely location. Even though on the surface the presentation of the office seems nice and upscale, you can’t help but get this nagging feeling that something is not right. It’s not.

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