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Review of Stonewalk Family Dentistry

Stonewalk Family Dentistry:

Stonewalk Family Dentistry is a dental practice located in Alpharetta, Georgia. The practice offers a range of dental services, including cleanings, fillings, extractions, and cosmetic dentistry. The office is open Monday through Friday, with limited hours on Thursday and Friday. The practice is closed on weekends.

The staff at Stonewalk Family Dentistry is friendly and professional. Patients have praised the practice for its excellent customer service and courteous staff. The dentists are knowledgeable and take the time to explain procedures to patients. Patients appreciate the thoroughness of the dental cleanings and the attention to detail during procedures.

While the majority of patients have had positive experiences at Stonewalk Family Dentistry, a few negative reviews have been left. Some patients have reported issues with scheduling and customer service, including missed appointments and difficulty getting in touch with staff. Additionally, a few patients have reported issues with billing and charges for services they did not receive.

Overall, Stonewalk Family Dentistry is a reputable dental practice that provides quality dental care to patients in the Alpharetta area. Patients looking for a friendly and professional dental practice should consider Stonewalk Family Dentistry for their dental needs.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Has online care

Stonewalk Family Dentistry Reviews - 200

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Evelise H.

Dr. Lee and her staff are the best! It's always a wonderful experience. Thank you so much Dr. Lee, Kim and Rose for taking care of my smile! So, glad I found Stonewalk Family Dentistry. If you are looking for a Dentist, look no further! Go there!

Antoine Charles

My experience as new patient was very bad at this location. I was scheduled for a basic cleaning as I had a deep dental cleaning 5 months ago. When I made my appointment, the front desk booked me for 12:30pm. I made it clear to her that I had to go to pick up my son from school at 2pm. She told me that the process would take 1 hour. When I got there, they spent almost 2 hours for X-rays and exams without meeting my needs that I came for. After 15 minutes no one showed up, I told someone that I had to leave. The financial Advisor came to me very rude asking me to pay $78 for my basic dental cleaning while my insurance should cover the cost. She refused to explain why I have to $78 for the basic. Finally, she told me that go to somewhere else. I got up and left without my basic dental cleaning.explain

Michelle Oppelt

I have a lot of anxiety around dentist visits. Because of that, I avoided the dentist for far too long. I explained my situation to the staff, and they could not have been more kind and understanding. The customer service here is the best I’ve ever experienced- not just at a dentist, but any medical office. I would recommend everyone to this office.

Kalyani Karusala

Highly recommend this Practice and Dr Ankita Sheth. I am a 58 year patient. The practice is clean and modern. The staff took very good care and overall my experience was very positive. Dr Sheth was very thorough, patient and skilled. She communicates very well, takes the time to explain the procedures and lets us know what to expect. She is mindful of the discomfort and takes utmost care to alleviate it. She and her staff give clear aftercare instructions. I hope to have Dr Sheth take care of my dental needs as I age and face attendant challenges. Thank you so very much.

Arthi Mani

Worst scheduling and customer service. Happened multiple times to husband and me - we show up for confirmed appts and they don’t have us in their schedule. Leave VMs and no one calls back! Very disappointed! But the hygienists and doc are always great! I have been going to this place for past 15 yrs and scheduling inconsistencies have been an issue for the past two yrs.

Julia Wilcox

The best dentist group in Alpharetta! Hygienists are thoughtful and efficient. Dr. Lee is measured in her approach and very considerate, especially with dental relayed anxiety.

Tara Little

Dr. Lee is fabulous as always! Karen and Lu are one of a kind! Thank you for the great experience! Oh oh!! Toni and Teresa have the best customer service around 👏 🙌 👌 😀

Abdul

Excellent facility. Wonderful hygienists all round as experienced by my family members. Jocelyn is a pleasure. Drs Lee and Sheth are great. Billing staff are patient, helpful and friendly. Would highly recommend.

Anusha Ranga

I went through flouridet reatment which was optional after my periodontal maintenance though I haven’t opted for it and falsely charged $25 . The reason told was staff was busy that time and there might be a miscommunication happened. Please be aware of what kind of treatment you go through.

Nick Pantazides

Been going here for years. They don’t try to upsell, they give you straight facts. Come in here confident that you are getting top tier service. Legit, best dentist I’ve ever had.

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