Kuhio Dental Group

Wife and I made an appointment a month out for a cleaning on a Wednesday at 11 am; cash, full price. When we arrived, there was nobody at the front counter so we sat down and waited. And waited. And waited. Another patron walked in and waited a bit but then he left after he too got tired of waiting. There was no chime at the door, no bell on the counter, not even a “back in a couple minutes” note left at the front counter. After 20 minutes we finally called their phone..it went right to voicemail and told us to call back, uh, during business hours. After half an hour we left a note for the receptionist and left. Nobody ever called us back. We’ll never return. Interesting way to run a business.

This is probably the worst dental group I have ever encountered. One I had an appointment at ten and waited until one pm and still didn't get to see the dentist. They cancelled appointments for lack of staff or illness. They lied about the services they will provide. Unprofessional and unethical. Dental thieves.

My boyfriend went to the dentist there on last Friday to get 2 teeth pulled. This office wrote him a prescription for something that no pharmacy carry’s on the island and once we found someone who would order it for him the prescription was written wrong so they refused to take it. Called the office the following Monday because of still being in pain. They told him to come in and they would write him the correct prescription, only to be told no. The incompetence of this office caused him to be in severe pain all weekend and then refused to recognize their mistakes and correct it. I do not recommend this office at all!!!

As someone who grew up very afraid of the dentist and have been to many to find one that would help my fears- DR MAH IS THE BEST. I’ve waiting till teeth were excruciating before going to the dentist with others due to my feae. I have had root canals from other dentist where I was in pain the whole time, and have had teeth pulled by dr Mah under normal numbing without a single pain or worry. I am no longer afraid of the dentist and never have anxiety attacks going to his office.

At times the wait times are long, this is a dentist who CARES. Is your appointment is a 30minute check-up and you express discomfort or pain in a tooth- most times he will fix it. This causes longer wait times for patients after.

I have learned to think of others as well when I am waiting- that if the wait for my appointment is taking longer- someone else needed a longer visit and needed help.

Also you can always call before your appointment to check on how the wait time is. Staff is always very friendly.

Went in for teeth cleaning. I was there for 2 hours and They DID NOT CLEAN MY TEETH. No hygienist on duty, only dental assistants. The dentist hand scraped my teeth for 2-3 minutes then used pumice with a rotary brush. He said he had left the attachments for the cleaning apparatus at his "other office" Literally no difference from when I arrived. I could have done a more through job on myself. If they have billed my insurance - it is fraud!

All these other reviews about wait time is trash when I make an appointment I expect to wait. The staff is always nice and the wait time is usually fast. Dr. Mah is very good at his profession. I suggest if you don’t have anything nice to say don’t say it 🤙🤙🤙

My husbands appointment was at 11am and he got looked at around 12:50pm. My appointment was at 12pm and I got looked at 1:50pm and finished at 2:30pm. They made me wait in the chair for much longer and only went to me after I complained that I’ve been waiting hours. I do not understand the professionalism behind this establishment. It’s either bc the dentist talks too much and too slow or bc the receptionists keep over booking. If the office is running behind, they can at least have the courtesy to call their patients in advanced to let them know. I have been to many dentists around the world and this is by far the worst dentist. Not to mention the dentist is a bit offensive.

If you enjoy waiting in the waiting room for over an hour every time, this is the place to go. There are many other dentists in the area where this is not the problem.

I came here with someone for their appointment. I was looking for a new dentist. After waiting for him for well over an hour to even go back and after speaking with others in the waiting room, I realized this was defiently not the place for me.

The doctor is amazing when ot comes to working on your teeth but I find it ridiculous that I'm waiting 2-3 hours everytime I go there just to be seen and then another 1 1/2 just for them to start working on my teeth.om very patient but this seems to happen to me everytime I go there. I've also had to reschedule appointments more then 3 times already due to them having me wait hours.

I hate going to the dentist. I really hate it and will go years between visits. I had a really great experience here. The dentist is kind and knowledgeable and really takes time to explain what he is doing and why there are problems. He spent a long time to address any concerns. His staff was also really nice. It was easy to make an appointment as well. Being a healthcare professional myself... it’s about trust and I do trust and respect the dentist. Glad to have found this place!