Atlantis Dental Care: David Cantwell, DDS
Review of Atlantis Dental Care: David Cantwell, DDS
Atlantis Dental Care: David Cantwell, DDS is a dental practice located in Boise, Idaho that offers a wide range of dental services. The practice is open Monday through Thursday from 8:00 am to 5:00 pm and on Friday from 7:00 am to 12:00 pm. They offer services such as dental implants, teeth whitening, pediatric dentistry, and more. The practice has a team of highly skilled and friendly staff who are dedicated to providing quality dental care to their patients.
The practice has received numerous positive reviews from satisfied patients who have praised the staff for their professionalism, friendliness, and expertise. Patients have also commended the practice for its clean and welcoming environment. The practice has a 5-star rating on Google, with patients describing it as the "best dental office in Treasure Valley" and "the best one I've been to yet!"
One patient wrote, "From start to finish the customer service was impeccable. Every single face smiling and ready to make me feel at home. I couldn't recommend them more! 10/10." Another patient wrote, "Dr. Cantwell and his team are the best! So good with my kids as well! Heather is an amazing hygienist and Amy and Shante are a ton of fun at the front desk."
However, one negative review mentioned an issue with the billing department that resulted in an unexpected bill. Despite this, the majority of patients have had positive experiences with Atlantis Dental Care.
If you are looking for a dental practice in Boise that provides quality dental care in a welcoming environment, Atlantis Dental Care: David Cantwell, DDS is worth considering.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Has online care
Vicki Lux
We have been patients of Dr Cantwells for over 12 years. He is an excellent dentist with a wonderful personality. I have worked in the dental field for over 25 years (never in his office) and would highly recommend him for any age patient. He is so knowledgeable, professional and I truly love his entire staff!
Kim Galimanis
We have gone to Atlantis Dental for 16 years! This is a quality office from the amazing Dr. Cantwell, all the dental staff and front office ladies! We have always been taken care of and attention paid to how we are doing during visits and adjusts made if necessary! I would highly recommended this office!!!
Nima Panahi
They are honest, very friendly, and most importantly, know exactly what they are doing and are at the absolute best at it. My wife and I ONLY trust Dr. Cantwel and his staff. Been to others and regretted sooner or later. Honestly, your family deserves the best, this amazing group.
Virginia Bennett
I've been seeing Dr. Cantwell for the past several years and I have been very happy with my experiences there. The staff is warm and welcoming. Hygienists Hailey and Jackie are both skilled, gentle, and pleasant to converse with. Dr. Cantwell is very easy going and shows a genuine interest in making sure my all my questions and concerns are addressed. Bonnie, the office manager, is an absolute treasure and it is always a joy to see her when I come in. I would recommend Atlantis Dental to anyone in a heartbeat.
Shante Morgan
This Office has the most comfortable atmosphere...for both children and adults! Jackie is my Hygienist she is the best of the best! Dr. Cantwell is the perfect definition of how a dentist should care for their patients. Thank you guys for being team players!
roxanne patchell
The staff is incredible, every one of them. They are very personal and accommodating. Dr. Cantwell is amazing. He's thorough, gentle, takes the time to explain the procedures. I am not the kind of patient that a dentist hopes for. I have complicated teeth and have had horrible experiences in the past with other dentists. Dr. Cantwell, as well as his staff, have worked with me to make the appointments as pleasant as possible.
cristi dean
My family and I absolutely love Dr Cantwell and the Atlantis dental care staff. We have been patients for over 14 years and they are amazing. Honest, informative and we are treated like family. Dr Cantwell has the best energy and humor to ease any anxiety you might have. All of the hygienists are amazing. My children were little when we started seeing Dr Cantwell and now they are adult patients here.We know we will be well taken care of when we are due for our dental visits.
Colby Skinner
The staff was so welcoming with an overall sense of comfort and care. The hygienist was gentle and friendly with excellent timing on questions to empty mouth ratio. The receptionist is the most amazing person I have ever met in her position. I am excited to meet the Doctor as I'm sure he is equally exceptional.
miles snyder (milobolos)
Leave with a smile, end up with a frown after the billing department screws you.
Late last year, right before Christmas, i had some tooth sensation. I thought i better get that checked out. I payed this place a visit seeing it's across the street from us. We live in the legends subdivision. I go in, and the doc says i need a crown. Ok. No biggie. I was in no immediate pain, so we deferred work for a few days. They had my insurance info from the get go. I ask on the way out, "how much is my out of pocket?" The receptionist/insurance specialist says, "its this much." Cool, i think. I'll be back. I come back a few days later and get the work done. No complaints on the work. Two weeks later, a bill shows up. $500ISH BUCKS!!! There must be a mistake! My wife and i call and speak to the office manager. She says there is nothing she can do. WOW. Come to find out, our insurance wanted me to wait until the following year before they would cover me. TWO WEEKS. Again, no pain. I was being proactive on the procedure. This office never contacted my insurance prior. Thats the point. If they would have, we all would have known this and we would have waited two weeks.
I'm sorry, but if you are in the buisness of insurance, you should probably do your job and call the insurance company... People, dont be fooled with the pretty office. Behind the counter is incompetent staff that will cost you in the long run.
We argued several times with the office before being sent to collections. Awesome. Cant wait to tell all my friends, family and neighbors!
Beware!!!
Amanda Barron
Very caring staff, from front office to the assistants and hygienists to Dr Cantwell. Everyone is very conscientious and fully explains anything they're going to do before they do it. Dr Cantwell, especially, will put you at ease with his calm demeanor and quick wit. Always accommodating with appointment times and availability. Great experience and highly recommend!