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Review of Middleton Dental

Middleton Dental: Providing Dental Care with Mixed Reviews

Middleton Dental is a dental clinic located in Middleton, Idaho, that offers dental services to the local community. The clinic is open from Monday to Friday, with varying hours of operation. The clinic provides general dental services such as teeth cleaning, fillings, and extractions. The clinic has received mixed reviews from its customers.

Some customers have praised the clinic for its excellent service, friendly staff, and gentle dentists. They have appreciated the clinic's accommodating nature, with some customers mentioning that they have been visiting the clinic for years. One customer mentioned that they had a root canal done with a previous dentist, and every appointment to the dentist office filled them with so much anxiety. However, after switching over to Middleton Dental, the dentist was so gentle that they did not even feel any sting when they were numbed up.

On the other hand, some customers have had negative experiences with the clinic. Some have complained about the roughness of the hygienist, which caused them to cry during the appointment. Others have complained about the receptionist's dishonesty, where they were promised reimbursement for a treatment but never received it. One customer was disappointed with the clinic's customer service and quality, stating that they were not able to reschedule their appointment because the clinic was fully booked until September.

Overall, Middleton Dental is a dental clinic that provides dental services to the local community. While some customers have had positive experiences with the clinic, others have had negative experiences. It is recommended that customers research the clinic and read reviews before making an appointment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Middleton Dental Reviews - 6

3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Juanita Bair

Dr. Reed and staff are amazing! I’ve been to numerous dentists over the years and Dr. Reed and staff were the first experience I had being treated like family rather than a sales pitch. They are all helpful, kind and honest. I refer people to them often.

Shailor Smith

My family has been coming here for 9 years and we LOVE them! When I got married a few years ago, I had my husband switch over to my dentist because I refuse to go any other provider. Before coming to Middleton Dental, I had a root canal done with a previous dentist, and every appt to the dentist office filled me with so much anxiety. I actually never got the root canal finished with the first dentist because it had hurt that bad. When I switched over to Middleton Dental with Dr Cammann he was so gentle, I DID NOT EVEN FEEL ANY STING when he numbed me up! They have always been accommodating to my schedule. I live closer to middleton, but work in meridian so I have gone to both offices. Each office is clean and staff is always friendly.

gracethatchanges

I have been a patient of the Middleton office for nearly 10 years. I received a treatment at the Meridian office as there were no appointments open in the Middletown office. I was told that I would not be charged again for this 5 minute treatment of nearly $400 by the receptionist as it was something the doctor needed to fix and didn't get right the first time. After receiving the treatment I was forced to pay once again even though I explained that I had been guaranteed that I would not have to pay for this treatment. After leaving the Meridian office I immediately called the Middleton office as I was in shock of how I had been treated by the Meridian staff. The Middleton receptionist who is very kind immediately apologized and said "Oh yes this is horrible mistake I'm so sorry, I will call the Meridian office immediately and I will take care of it and you will be reimbursed!" Sadly the receptionist never called me back and I have never been reimbursed. Needless to say I have ended up paying nearly 800.00 for a treatment that required no numbing and took the doctor an average of 5 minutes per treatment to accomplish for the exact same thing to happen to my tooth yet again only 5 days after leaving his office for the second time. I don't mind paying for the service but to have it not work a second time and to be promised that I would not be charged as it was something the doctor should fix, only to then be lied to and charged yet again and to then be promised reimbursement and not be reimbursed is incredibly dishonest and very disappointing.

Lauren Huber

We have been so happy with the care that we have received at Middleton Dental! Dr. Reed is worth the drive from Eagle. He and his hygienist did an amazing job with both me and my young daughter.

Riley Jensen

I used to love going here. My dentist was great and the receptionist was so nice. I usually don’t write negative reviews, so it breaks my heart to leave this one. The last time I went in December, I had a hygienist that made me cry because she was poking and being so rough with my teeth. I have healthy teeth and take care of them really well, so I feel like being that rough was unnecessary. Then I had my other check up just a couple weeks ago, but couldn’t make it so I called to reschedule. They told me they were booked out until September, which I can’t make because I leave for school in August. In my opinion, there should be a couple open slots for people who may need to reschedule because life gets in the way. I understand being busy and having lots of clients and maybe not being able to have a lot of time, but you should still prepare for situations like that and schedule for times where people can book their reschedule. I’m just really sad and disappointed that the place I’ve loved and have been going to for years has declined so rapidly in customer service and quality.

Rhonda Edick

Trever Gray try to say he was here to care for me but wouldn't pull my tooth for me just let me go with bad toothache that's not caring for your patients would not recommend him to anyone or the Middleton Terry Reilly Clinic.

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