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Review of Oak Mountain Dental

Oak Mountain Dental: Providing Comprehensive Dental Care with a Personal Touch

If you're looking for a dental office that provides quality care in a comfortable and welcoming environment, Oak Mountain Dental is the place to go. Located at 135 Warren Ave, Pocatello, ID 83201, this dental practice offers a wide range of services, including preventive care, restorative treatments, cosmetic dentistry, and emergency care.

At Oak Mountain Dental, patients can expect to receive personalized attention from a team of experienced and friendly dental professionals. The office is open Monday through Friday, with extended hours on weekdays to accommodate busy schedules. The practice also accepts most insurance plans and offers flexible financing options to help patients manage their dental expenses.

Patients rave about the exceptional care they receive at Oak Mountain Dental. Many appreciate the gentle touch of the hygienists during cleanings, while others praise the dentists for their thoroughness and attention to detail. Patients also appreciate the warm and welcoming atmosphere of the office, which helps to put them at ease during their visits.

While most patients have positive experiences at Oak Mountain Dental, there have been a few negative reviews. Some patients have complained about billing issues or rude staff members. However, these complaints are few and far between, and the vast majority of patients have nothing but good things to say about the practice.

If you're in need of dental care in Pocatello, ID, Oak Mountain Dental is an excellent choice. With a team of caring professionals, a wide range of services, and a commitment to patient satisfaction, this dental practice is sure to exceed your expectations.

Oak Mountain Dental Reviews - 200

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lynda Muir

Lynda Muir

πŸ‘ πŸ‘Ž 😐
Friendly Staff Efficient Service Gentle Cleanings Emergency Appointments

OAK MOUNTAIN DENTAL is my choice dental care. The office staff is very cordial always a warm welcome. I've always had a good experience at my appointments. I've had an emergency to have a crown replaced and I was given an appointment the next morning. Cleanings are done with a gentle touch by the hygienists. I always see Dr. Driscoll after a cleaning and he always takes a peek and wants to know how I'm doing and if I have any questions. I've always been afraid of going to a dentist but my fears were addressed on my first visit to Oak Mountain Dental.

The Flying Dutchman Lofts

The Flying Dutchman Lofts

πŸ‘ πŸ‘Ž 😐
Highly Recommended Great Service

These guys are incredible. Dr. Richards is an absolute legend and I HIGHLY recommend Oak Mountain dental above any other local dental clinic. Even if you have to travel to get to them, it is absolutely worth it.

Jennifer R.

Jennifer R.

πŸ‘ πŸ‘Ž 😐
Poor Service Unprofessional Behavior

My family went to Dr. Call's father for decades. He was honest and an amazing dentist. Dr. Brandon Call preformed a root canal that had to be redone by another dentist. When I asked for a refund, I got the run around for a few weeks, until I was told no. The reason given was I should have went to a specialist instead of trusting Dr. Call to be capable to do the work he said he could do.

Jen Oliver

Jen Oliver

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Rude Staff Overbilling Unprofessional Attitudes Fraudulent Bills

Worst experience ever with the beyond rude staff. I asked more than once if they had checked with insurance and if my bill that I paid in full at time of service was the total amount. A month later I got a bill for almost $300 more, after paying almost $700 and their excuse is that it’s just an estimate. I was lied to, they billed using different codes to get more money from me and my insurance confirmed this. When I called Pablo repeatedly cut me off continuing to say β€œlike I said” over and over. When I said he was rude he said β€œlike wise” and I said I would be letting the owners know and Dr. Brandon and he laughed and said β€œgo for it, this line is recorded.” Like I was in the wrong. I have never been treated this bad by anyone. They falsely and corruptly down coded the treatment and now expect me to pay the difference and refused to call and make it right and resubmit. Do not go to this dentist office. The front desk is extremely rude and a bunch of 20 something’s with unprofessional attitudes. They could care less about being honest or nice. If you want fraudulent bills and attitude go ahead and go to Oak Mountain Dental. Good luck!

Kaiden Arreguin

Kaiden Arreguin

πŸ‘ πŸ‘Ž 😐
Excellent Service Caring Staff

I love Oak Mountain Dental! They treat everyone with care and compassion. You can tell Dr. Richards really cares because he is so thorough. Thanks Oak Mountain :)

Kaylee Whitworth

Oak Mountain Dental has always been awesome. I started going to this dentist when I was in elementary school, and now I take my own son! I recommend Oak Mt. to everyone. So glad to have such an amazing dentist here in Pocatello.

Jennifer Otte

I trust Dr. Call to help me take care of my teeth. Tell me when I need to do more flossing or I need to brush more. When I need to get a filling. My Hygienist is great. She listens to me when I tell her if my gums are hurting or if I have any problems. She is very though when cleaning my teeth and gums. Thank you.

Chrissy McElprang-Farnsworth

Amazing. The staff that I interacted with were wonderful & very helpful. Dr Richards was very honest he listened to my wants & ideas & did not make me feel dumb. He took the time to explain why he wouldn't recommend that idea & gave me alternative idea to what I am wanting to do. I would highly recommend them

Jacob Olsen

What an amazing dentist! My wife and I don’t like going to the dentist. However, Dr Richards always makes us feel at ease and gives his his honest opinion. We drive all the way from logan, Utah to see him!

Whitnie Burton

This is the best place to get dental work done. Staff is very friendly and professional and Dr Richards was great at explaining what he was doing and why. Highly recommend.

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Cleanliness
4
Comfort
4
Staff
4
Facilities
4
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