Eastern Iowa Health Center - Dental Health

Had a badly infection and rotten tooth needing to be pulled. I have a resistance to the numbing shot. The doctor was very friendly and sympathetic. Was able to get my mouth numb enough to extract the tooth without much pain. (About 0.5 out of 10 pain wise.) Made me feel cared for.

Would highly NOT recommend using them if you're looking for a reliable dentist that knows what their doing or who uses quality materials other than plastic for caps and fillings that will erode a few months after use. Had a dentist drill several holes in my teeth as well as trying to saw the gap in my two front teeth and than try to fill it because they thought they made a mistake. And I'm now having to have 5 teeth extracted by a specialist due to the damage this facility has caused!!!

Amazing experience. I was in and out in less than 3 hours. All of the staff made me feel welcome. I can't thank them enough for the outstanding service they provide to our local community.

I had an emergency and they were great to get me in. Thank you Brittney. I have always hated going to the dentist but Dr. Jones was fabulous to work with. Dr Jones and her assistant made sure I was comfortable throughout the repair. I appreciated how soothing the office and staff were. I will definitely be going back for regular care.

I’m 42 years old I’ve been to a lot of dentists in my lifetime and this one tops them all this far. Super awesome thank you to Chris (dental hygienist) at the Eastern Iowa dental center on the southern east side of Cedar Rapids, my smile looks so great, thank you 🤩, you always give great advice and I’m not sure how you guys do it but I always feel 100% comfortable Interacting with you🙏🏾. I’d also like to say thanks to Candace, I think she works the front desk. Candace’s customer service skills are superb, she’s always polite, her pronunciation and overall speaking skills are great🤩. Thank you Candace for always being Patient and making me feel comfortable at Eastern Iowa dental🤩.
Madeline stead, yeah that’s one of the general dentist at eastern Iowa dental clinic and words can’t hardly express how excellent of a dentist I think she is 🥰. I recommend the Easton Iowa dental center based on the fact that, they blend exceptional dentistry work along with excellent customer service and people skills together perfectly. I appreciate you all at eastern Iowa dental, thank you so much for all that you do🙏🏾

Great and friendly team. Explained everything in detail. Very busy place but they run a tight ship.

I have great things to say about Everyone working at Eastern Iowa Dental Center. Not only did Dr. Jones and her assistant work smoothly together but they had a friendly and fun demeanor about them that I'd prefer to have at any appointment! The 3x tooth extraction was a fun experience and you can't say that often enough!

....I'm editing my review and adding my opinion on 2 more doctors in their office. I usually see Dr. Cooper. She is very caring and she does wonders with both me And my 7 yo son. He was very nervous for a filling and would hardly sit in the chair but she is patient and compassionate so she gained his trust right away!

....But today I saw Dr. Natalie Sour. She is kind, compassionate and understanding with all my particular needs. She is also very thorough doing the best she could do. To be honest, I fell asleep a couple times and it was super comfortable as usual.

Also, very assistant I've met has been a pleasure to talk with and they make my son feel welcome and at ease, which is usually impossible in a doctor/dentist office.

The 2 receptionists, Courtney and Kyle, work really well with me on scheduling and every time I've come to EIDC or called, they know who I am right away and are consistently been pleasant, helpful, and kind.

When I need to go to the dentist, it's not a burden. It's very enjoyable! Thanks ladies for all you do!!!

Immoral. My mother went in to have her teeth looked at. They refused to address most of the problems. They gave mixed answers and wouldn't really answer a question. They told her they would fill one cavity at a time. When she went in for the cavity they told her it was a different tooth, a tooth that had no problems. They refused to fill the tooth that was causing pain. My mother gave me a signal that if she wanted them to stop she would sign no and I would tell them to stop. My mother has had trauma with other dentists. As they were giving her the novacaine she was in a lot of pain, she signaled me to tell them to stop but they wouldn't listen to me. She tried to tell them to stop, They refused to. My mother was sobbing and after they finished the injection they told her if she wasn't happy she could leave. They were rude and talked to her like a child. She deserves more respect then that. The next day we went and talked to the manager. She said the dentist was in the right and didn't violate my mother's rights. It was malpractice. People have rights and stop means stop. They dentist didn't have a right to violate my mother's rights. A few days after she started having extreme jaw pain and can't fully open her mouth. Today she went to the regular doctor next door and they pushed her to call them. Mom called the dentist office and they refuse to look at her. Extremely unprofessional and they need their licenses revoked. They won't even fix the problems they created.

I can't say enough good things about Diana! I refused going to the dentist for many years, I had an emergency and they got me right in, gave me the best care and I go back with no worries!!! I have had multiple family members also go here and all have had positive and happy experiences as well! Thank you to everyone there!!!! ❤

Dr. Jones was wonderful. Had many teeth extracted and she made very sure I was comfortable and numb while doing procedure. She always explained why she was doing the things she was doing.
I recommend Dr. Jones to anyone that needs dental care. She is an all around hreat person and dentist. The staff here is wonderful as well. I wish I could remember the assistants name because she was wonderful as well. Thank you for everything.