Eastern Iowa Health Center - Dental Health

Great first experience, beautiful office. Minus one star because lacking personal touch with Dentist. I didn't get her name or see her face, she was very nice, but the extra step of "Hi, I'm so-and-so and I'll be putting my hands in your mouth today," would have made my transition from my old dentist (who I had for 30+ years) to this new one a tad better. But overall, great experience, professional environment!

The staff was amazing with both of my kids. My 5 year old was very anxious but they made it a very easy process and she is excited to go back They took the time to show both of them the proper way to brush their teeth as well. Brittani was a pleasure to work with when it came to scheduling my appointments too. Great place!

I've never had such a pleasant and comfortable experience at a dental office. If you have anxiety or fear of dentists or even haven't been to a dentist for awhile and are nervous, this is a great place to go. The hygienists and doctors are friendly and will take great care of you. I actually look forward to having my teeth cleaned now.

I had a tooth break off , with a filling in it. I called around to bout 6 different places, and the lady at the corridor dental asked if I had called eastern dental. I had never heard of them I replied. So I called. They got me in that same day , and the dr. I believe dr. Jones was over the top ..5 plus stars.
I have never in my times going to the dentist felt so comfortable and reassuring. She talks to you and listens very well. And very caring and gentle with her patients. I would reccomend her over and over again! And she did fabulous work on my tooth !! I will also say her dental assistant was very kind as well. And anyone I've spoken to at the receptionist desk is very friendly. A very great place to go to have any teeth work done. Thank you again for helping and being so caring , all of you. You all deserve a A+.

Dr. Jones was amazing to work with. It's been years since seeing a dentist, as it gives me anxiety. Her and Kyle were awesome to work with. Upfront (as I like) about my dental health, what I wanted my outcome to be regarding my teeth, mouth, etc., and gave me direction on what to do to achieve those outcomes!

While I have not been seen yet at the dental clinic. I have spoken with 2 ladies at the front desk. I have called multiple times and Brittany and Candace have taken their time answering all my questions. They both represent the company well and I cannot wait for my upcoming appointment, as it has been many years since I have seen a dentist. Thank you Brittany and Candace for your help and taking the time to answer all my questions!

Tiny waiting room, very few chairs for seating, quite uncomfortable to say the least. The assistant who called us back (of Asian descent) was absolutely wonderful and the only good thing I have to say about the visit. Shoutout to her, whomever she may be. She made a difference in what would have been an all around horrible expirience.
The Dental professional (blonde haired lanky woman late 50s) was one of the most rude I have yet seen in many years of any health related facility visits. I will never go back due to her matter of fact- over the top aggressive attitude which I found incredibly unnecessary and left the visit feeling very insulted and bad about myself. I had already been having a hard day, I really didn't need the extra damage to my sense of self worth.
She ranted on making excuses for her juvenile behavior by stating it is "her job" -her entitlment is laughable. Does she not realise it is MY job to decide she has a job to begin with? Without me/(clients) she would not generate revenue and now due to her, this company has officially lost my business. Sad to think I came to this office as a resolution for previous bad expiriences elsewhere! I do hope for proper administration to have a corrective talk with this God awful woman in regard to her unorthodox demeanor and proceedure. Public *be warned for what you're in for* there is no way I was the first and no way ill be the last to encounter this. Put an end to this foul treatment immediately!

Everyone is very friendly! I feel very welcomed when I come here with my daughter and that says a lot because I am a customer service snob! (no shame) Only complaint is during one of my daughters cleanings, they didn't seem very aware they were stretching her mouth open a little much-
so much that she was in a lot of pain afterwards. Next time we will be more verbal if there is unnecessary discomfort.

I called Eastern Iowa Dental just a little after 8am on behalf of a patient who was with too much tooth pain to call on her own. The team at EIHC Dental was sincerely as concerned as I was and suggested she come in right away and they would try to accommodate her. I called the individual about 1 1/2 hours later and she was home and recovering. The team is friendly, efficient and find ways to address immediate needs!

Everyone at Eastern IA Dental is awesome. They all work very well together! I've never had anything but wonderful experiences and they're always great with my daughter too. Diana is truly wonderful at what she does!!!