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Review of Southside Smiles Family Dentistry

Southside Smiles Family Dentistry: a dental clinic located in Des Moines, Iowa that offers general dentistry services, emergency dental services, and more. The clinic is open Monday through Thursday and offers flexible hours to accommodate busy schedules.

Patients have praised the clinic for its friendly and accommodating staff, with many mentioning that they felt comfortable and at ease during their appointments. The clinic's hygienists have also been praised for their skill and gentle touch during cleanings.

While some patients have had negative experiences with scheduling and wait times, others have noted that the clinic is willing to work with patients to find appointment times that fit their schedules.

Overall, Southside Smiles Family Dentistry appears to be a solid choice for those in the Des Moines area seeking dental care. Patients can expect a friendly and professional staff, a range of dental services, and flexible scheduling options.

Southside Smiles Family Dentistry Reviews - 38

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Christopher Clement

Christopher Clement

👍 👎 😐
Friendly Staff Digital Technology Great Experience

Southside Smiles is the BEST family dental clinic around! From walking in the door and being welcomed by the friendly staff (and even the Dr.), I knew they truly cared about their patients and that I had picked the right place to come to. Setting up an appointment had never been easier. They worked around my schedule and sent me reminders via text or call. I like that this clinic uses today's digital technology and I can actually see in detail what's in my mouth vs having to squint at an xray on a dull light board. My exam was explained to me in a way that's not over my head and I was provided the best possible treatment and care. Dr. Garner, hygenists, assistants and office manager provided a great experience and all receive two thumbs up! I will be back in 6 months! 😊

Marksberry Mike

Marksberry Mike

👍 👎 😐
Long Wait Time Overcrowded Lobby Poor COVID Precautions

So irritated I was there more than 2 hours for 20 minutes of work. Scheduling too many patients at the same time during covid. I had to wait in a lobby full of people for an hour when I showed up 15 minutes early?! There were so many people in and out, you think precautions would be taken now more than ever with covid. No way to social distance. I even asked to reschedule!

Merissa Steele

Merissa Steele

👍 👎 😐
Professional Kind Efficient Fantastic Bedside Manner Quality Experience Proper Care

Never had a better experience, not only are they professional, kind and efficient, they have a fantastic bed side manner. Through out my appointments I was always made aware of every detail and during such procedures I am always asked with general regard for my comfortability if I'm doing alright. I highly recommend Southside Smiles to anyone seeking a QUALITY experience and proper care.

Sheila Hyatt

Totally disgusted today. Fired them. Patient no mask, receptionist no mask. Wasn't waiting around to see if Dr had her mask on. The last place I should have to worry is my dentist office. Questionnaire on line, sign on the door, tempt at check- in... yet still no masks allowed. Shame on you.

Lance Fristo

Lance Fristo

👍 👎 😐
Excellent Care Compassionate Staff High Quality Work Flexible Appointment Times

I am so impressed with the Dentist and staff at Southside Smiles. I am in the medical field myself. My standards are high and I am proud to have them handling my dental needs. Flexible appt. times, excellent care, compassionate staff, and high quality work. Thank you and I look forward to any visits in the future.

Kim Knafla

Love my hygienist! She is always super friendly and accommodating. I actually look forward to my appointments!

Rachel Cherry

Rachel Cherry

👍 👎 😐
Poor Customer Service Expensive Inconvenient

I went here and had my lo with me. I needed work done and was in pain but they refused to do any work due to me having my lo. I don't just have a sitter I can give him to. I also got charged alot just for the xrays and no work was even done. The people in the office made it seem like it was a burden they had to hold my lo just so I could get xrays. I was told next time I come back I need to have a babysitter. Now I owe for the copay I couldn't pay and I have a mouth full of cavities and am in alot of pain. Cant afford the copay or one tooth to be worked on right now but I also didn't deserve the treatment I received just because I have my son with me.

Alan Peasley

Alan Peasley

👍 👎 😐
Friendly Staff Professional Competent Good Location

Staff are incredibly friendly, courteous, professional and competent. Glad I switched to this location for my dental needs. I look forward to having my full smile back to a state I am completely comfortable with.

Peggy Gassberry-Jenkins

Peggy Gassberry-Jenkins

👍 👎 😐
Excellent Service Smooth Procedures Recommendation

You deliver excellent service, instructions and make even extensive procedures smooth. I was a Dr. Westra patient and fan for ovet 40 years, you have stepped up to the plate and matched her record! Yes I would recommend you to others!

Franny B

Franny B

👍 👎 😐
Great Service Friendly Staff

This place rocks. Always willing to accommodate my time, and unique personality. Staff are caring, adaptable and confident in their abilities. Always friendly and smiling to ensure I am doing the same! Thanks for your brilliant work ladies!

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