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Review of Southside Smiles Family Dentistry

Southside Smiles Family Dentistry: a dental clinic located in Des Moines, Iowa that offers general dentistry services, emergency dental services, and more. The clinic is open Monday through Thursday and offers flexible hours to accommodate busy schedules.

Patients have praised the clinic for its friendly and accommodating staff, with many mentioning that they felt comfortable and at ease during their appointments. The clinic's hygienists have also been praised for their skill and gentle touch during cleanings.

While some patients have had negative experiences with scheduling and wait times, others have noted that the clinic is willing to work with patients to find appointment times that fit their schedules.

Overall, Southside Smiles Family Dentistry appears to be a solid choice for those in the Des Moines area seeking dental care. Patients can expect a friendly and professional staff, a range of dental services, and flexible scheduling options.

Southside Smiles Family Dentistry Reviews - 38

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Janet Wilson

Janet Wilson

👍 👎 😐
Impressed with services Comfortable dental care Highly recommend

I was impressed with their services from my initial contact as I scheduled my first appointment to all services thereafter. I have anxiety when it comes to seeing the dentist but with Dr. Garner and her staff they made me feel very comfortable, I didn't mind traveling from Waukee to be provided good dental care without feeling anxious. I would highly recommend them.

Bethany K

Bethany K

👍 👎 😐
Great with kids Efficient scheduling Highly recommended

They were super sweet with our 2 daughters and helped my husband with his dental care. They called to get us scheduled right away, and it was seemless getting an appointment. Couldn't recommend them highly enough!

Danielle Blaylock

Danielle Blaylock

👍 👎 😐
Poor Customer Service

Frustrated with them everytime I call doesn't matter day or time no one answers guess I'll take my business elsewhere if I can't get a appt.

melinda r

melinda r

👍 👎 😐
Friendly Staff Great Service

I'm not a fan of the dentist, which is why I drive 1 1/2 hrs to Southside smiles. They are welcoming and comforting. Love the front desk, hygienists and Dr Garner. Will recommend to everyone!

The Greatest

The Greatest

👍 👎 😐
Poor Customer Service Misleading Information Waste of Time

Called to get a cleaning and they said they could do it scheduled the appointment and then they tell me they couldn't do it I had to get a root canal and fillings done first... A few months pass of me trying to find a dentist to do the work I needed done ..and I get a call from them today telling me I had my cleaning tomorrow so I tell them I haven't had any work done yet and they say that's fine you don't have to get it done to get the cleaning... Like what I drove 2 hours each way twice for them to just give me the run around for them to bill my insurance and not a single thing got done besides a x-ray... Don't waste your time here...

Regan Klawonn

Regan Klawonn

👍 👎 😐
Great Service Friendly Staff

I went to get a cleaning yesterday the girl that cleaned my teeth was so awesome anyway I was told by the doctor that I have 2 cavities really I don't know how I got 2 cavities because I take very good care of my teeth plus I don't eat candy or drink pop otherwise I had an awesome experience

Kali Harris

Kali Harris

👍 👎 😐
Friendly Staff Professional Great Service

Went to this office for the first time today, everyone was great! Met with the Dr., very friendly and professional. Highlight was the hygienist who cleaned my teeth, Linda. She was so happy and friendly, seemed like she really enjoyed her job and she explained everything she was doing and made sure I was comfortable.

Edward Martinez

Edward Martinez

👍 👎 😐
Great Service Accommodating Friendly Staff Efficient Treatment

I could not be happier with the care and attention I received at Southside Smiles. I developed a massive tooth ache while traveling through Des Moines. Knowing how difficult it is to actually get an appointment with any dentist at the last minute is a real challenge. I fell upon some great luck with Southside Smiles. Not only did they have space for me, but they where able to treat me right away. I had my tooth removed and the attention I received was incredible. They knew I would be a one time patient because I was from out of town. Yet, I was treated like a regular patient. Thank you Southside ❤️

Garan D.

Garan D.

👍 👎 😐
Professional Clean Efficient

Just found this place recently upon searching for a new dentist and am very satisfied so far. You are in and out quick, everyone is nice, they are clean and professional. I've been there 3 or 4 times now and it's about as good of an experience as it can be going to the dentist.

Camille Bruck

Camille Bruck

👍 👎 😐
Poor Service Lack of Expertise Neglect

Office staff, hygienist and doctor are friendly; however, do not feel they truly are proactive in providing additional care for their patients outside of standard cleaning. Office was not experienced with implants and instead of recommending office that is, they failed to provide the proper care and maintenance (over 3 years) resulting in neglect, bone loss, infection which now needs additional care and costs. Also, found office was overseeing and/or misreporting record care. In discussion with office, the dentist provided no apologies or understanding in any way. Very disappointed in their care and way they handled/addressed the situation or lack thereof. As a patient, I trusted their care and expertise and they failed to provide that service for my specific situation.

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