Canal Side Family Dental
Review of Canal Side Family Dental
Canal Side Family Dental:
Canal Side Family Dental is a dental clinic located in Buzzards Bay, Massachusetts. The clinic provides a range of dental services including general dentistry, cosmetic dentistry, dental implants, denture care, and emergency dental services. The clinic is open from Monday to Friday, with varying hours, and is closed on weekends.
The clinic is highly regarded by its patients, who praise the professionalism and friendliness of the staff. Patients report that the clinic is clean and well-maintained, and that the staff is knowledgeable and attentive to their needs. The clinic offers same-day appointments and clear explanations of payment options, which patients appreciate.
Patients also report that the clinic is gentle and efficient in its procedures, with some patients noting that they have had anxiety around dental work in the past but felt comfortable and supported at Canal Side Family Dental. The clinic has a nice view of the canal, which adds to the pleasant atmosphere of the office.
Overall, Canal Side Family Dental is a highly recommended dental clinic that provides excellent care and service to its patients. Whether you need routine dental care or more specialized services, the clinic's staff is well-equipped to meet your needs and make you feel comfortable throughout the process.
Amenities
- Wheelchair accessible elevator
- Wheelchair accessible entrance
- Wheelchair accessible restroom
seaside jules
My husband and I picked Canal Side dental for convenience, being new to the area. I had one cleaning and my husband had a cleaning and two cavities filled. The care was great, however the woman who runs the front desk clearly has issues with understanding what a practice manager's responsibility is. We have delta dental, and even though my husband asked if he owed a co-payment at the date of service, she smiled and said, "no, we will just bill the insurance, all set!" Of course we signed a authorization form saying we would pay if the insurance didn't, but we ended up getting a bill for $200 later. Apparently, they decided to pick the more expensive white filling that our insurance doesn't pay for. Delta is a very common insurance in Massachusetts,so the practice assistant should have known this. They should have offered an option, ie) either pay out of pocket, or get the filling that your insurance will cover.When my husband went back for another cleaning, the practice assistant harassed him for payment of the bill. Despite our calls and letters sent, they were ignored. They sent the bill to collections and we just paid it because neither of us have time to chase down a deadbeat dental office for resolution. I work in healthcare, and know that it should be an ethical standard for a practice to notify a patient if insurance didn't cover a service. While I think the dentist and hygienist are fine, the practice assistant should probably find another line of work because she is awful and they just lost a couple of patients.
Jyll Michaels
Everyone at this office is great! They are so caring and understanding! Thank you! I am new to Cape and happy I found Dr. Adelstein!
Phil Snow
Very professional, yet a warm, relaxed atmosphere. I'm at the beginning of the dental work being performed, but so far I'm more than satisfied
Me
I have been with Canal Side Family dentistry since 1995, myself and my family. Always great service, a team of very nice people! Highly recommend!
James Feid
The practice is good. I never had a problem going there. Then my company was bought and my insurance changed. I now have insurance through IAA. They said they didn’t accept IAA, and even though it was a PPO which left me with out of network options they made no attempt to work with it and left me feeling cast aside. ☹️😥
Kalie Ford
Alicia was awesome with my 2 yr olds first dentist appointment. Thank you so much!
Francine Bouska
I am grateful that I found Canal Side Family Dental. I normally don’t like going to dentists , but here I feel comfortable and a sense of confidence that I am getting the best care.
Brian O'Neill
I switched to this office and Everyone is so nice and professional. They were right on time. Cindy cleaned my teeth. I would highly recommend going there.
Jaye Van Orden
Dr A and Dr Kim are Extraordinary. I can hardly believe the results I have from their work. I am smiling with beautiful healthy teeth
The dental assistant and office assistant Stellar
😁😀
Lisa Linhares
Dr. Peterson is very professional and quite calm, which I appreciate. I have known him almost 40 years! The staff is excellent!