Gentle Dentistry - Cottage Grove Office

After researching which providers would take our insurance, Gentle Dentistry was one of them with the soonest availability. They were able to get my 7 year old in within the week. Scheduling was painless, Sadie (the Front Office Manager) is friendly, quick and attentive. Trayl was our Dental Hygienist. He was personable, great with my child, and made the experience fun for her. Every staff member that we've met has been great! I made an appointment for my son and myself soon after. After taking my 3 year old to Gentle Dentistry, and having another Hygienist work with him, I am convinced this is THE best place to come for dental work.

Brought my daughter in for her first visit! She’s 2.5 and did amazing! The hygienist Eriel and Dr. Peet were both very caring with her and made our visit super easy, plus who doesn’t love a hygienist with the same name as a princess!

Excellent experience all around!!! Melissa, hygienist, was great, very personable & friendly so made it very comfortable like I’d been going there for years! Dr. Shveta was very thorough, detailed, honest, & took the time to answer all my questions. I also want to point out that they have a dental plan for 249$ a year that covers 2 cleanings 2 exams with X-rays & 20% off additional services if needed. That’s cheaper than one set of X-rays on there own! I’ll be signing up for that if I loose my dental coverage in the future. Thank you for a great experience, I’ll definitely be back:)

Everyone is so nice! Dental hygienist here are so sweet and patient especially Ariel and I think her name is Kim. Always tell me what they are going to do before doing it, which I love! In and out quickly and with a smile

I have been bringing my son here for about 5 years now. Up until just recently they have had a wonderful experience here. Today however, when we walked in the front desk lady was on the phone and did not even acknowledge our presents. She looked at us only when I had our insurance card out. She scanned the card, and handed back. We stood at the desk a minute and I finally said "so, I guess we are checked in" she then said "they will call you back when they are ready". Not a hello, not a greeting, not a thank you for the updated information, nothing. I work front desk in a busy optical practice and this kind of stuff would not fly there. A simple smile to acknowledge our presents would have been nice. If our insurance was accepted elsewhere then we would go. This is pretty much the only place in Cottage Grove that it is accepted.

Horrible experience. They lied to my fiancee and pulled out half of his teeth telling him everything would be covered by insurance. Then they said it would be thousands and thousands of dollars after we started the process. Once we asked for an actual dollar amount they told us to leave and would not continue services. We went to another dentist to finish the work and they wouldn't send the new dentist the dental records. To top it off, they sent a bill in MY name for services rendered to my fiancee, not me. And this bill came stating it was over 90 days old????? Beware!!

Very kind and professional staff. Made my daughter very comfortable. Definitely care about their patients and have incredible plans so anyone without insurance can afford to go to the dentist. Would recommend to anyone looking for a stress free dental experience.

I always enjoy going to the cottage Grove location everyone that works there has been very sweet to me .. I really like the lady dentist they have now 💞💞💞

Went in for toothache. The dental hygienist I had was very unprofessional. They kept trying to sell me on scaling and root planing instead addressing my issue I was there for. They insisted that if they didn’t go forward with scaling and root planing before treating my toothache issue, as the receptionist/manager said “they don’t want to put fillings in dirty teeth”. Was given a $1,104 estimate to have the scaling and root planing done at a discount price because my insurance doesn’t cover the procedure. The hygienist used a lot of scare tactic because I had the first signs of gingivitis. I went to a different dentist 2 days later to get a 2nd opinion and to address my toothache. They were far more professional, thorough and concerned about the actual reason I was there. All this place is worried about is their bottom line. Also thought it was funny the dental hygienist gave me a flyer pushing me to leave a google review, here’s your review! 😂

UPDATE!
I have decided to transfer my family to Gentle Dentistry in Cottage Grove for our dental needs. My son was happy with his visit there. Dr. Yu and the staff were great with him!
I was referred to the Cottage Grove location by a friend. After a very expensive and stressful experience with Aspen Dental in Hastings.
The front desk was friendly and welcoming.
I was seen by Dr. Yu. Although nervous, he was very accommodating in continuing my treatment plan that I began with the other dentist. I received a crown and a referral the the Wayzata location for my dental needs. Dr. Yu was friendly and knowledgeable with my visits.
During my visit to the Wayzata location for consultation. I was greeted by a very friendly front desk. I saw Dr. Alb for my consult. I must say that my visit left me feeling happy rather than anxious. This is a first for me.
Overall, I would highly recommend Gentle Dentistry. Especially for those who have anxiety visiting the dentist.
I finally found a dentist I can stick with!!!