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Review of Radiance Dental

Radiance Dental: If you're looking for a dental clinic that offers a wide range of services, Radiance Dental is a great option. This clinic is located in Chesterfield, Missouri, and offers services such as general dentistry, cosmetic dentistry, and more. The clinic is open Monday through Thursday from 8:00 AM to 5:00 PM, and on Wednesday and Thursday from 7:00 AM to 4:00 PM. Unfortunately, they are closed on Fridays, Saturdays, and Sundays.

The staff at Radiance Dental is knowledgeable and friendly. They have a team of experienced dentists and hygienists who are dedicated to providing the best possible care to their patients. The hygienists are gentle and efficient, making even the most nervous patients feel at ease. The front desk staff is also friendly and efficient, making the check-in process quick and easy.

While some patients have had negative experiences with the scheduling and front desk staff, most patients have had positive experiences with the clinic overall. Patients appreciate the cleanliness of the clinic and the friendliness of the staff. They also appreciate the fact that the clinic offers a wide range of services, making it easy to get all of their dental needs taken care of in one place.

If you're looking for a dental clinic in Chesterfield, Missouri, Radiance Dental is definitely worth considering. While some patients have had negative experiences with the scheduling and front desk staff, most patients have had positive experiences overall. The staff is knowledgeable and friendly, and the clinic offers a wide range of services to meet all of your dental needs.

Amenities

  • Wheelchair accessible restroom

Radiance Dental Reviews - 60

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Heidi Rowell

Everyone here is so friendly and they make you feel very comfortable from the moment you walk in the door to going being back in the chair.
It was a nice experience and I will be bringing my kids for a future visit as well. I think we have just found our new permanent dentist Thank you all!

nick ashbaker

5 stars aren’t near enough to reflect my amazing experience at radiance dental today! I would give 1000 stars if google would let me! 100% professional start to finish: from the upscale lobby, delicious kuerig coffee, state of the art equipment, and not to mention the well lit halls. Manager was personable, positive, and welcoming from the moment I walked in the door through checkout. Hygienist, DA, and doctor were interactive and efficient. The quality of services and pricing was far superior than any other office in the area I have tried. I found my new home for dental care! Give them a try today, I promise you won’t be disappointed!

Nicole Parlow Hayes

I recently had a dental cleaning and have been going to this dentist office for several years. When I arrive I found out that the Dentist and both dental hygienists had quit! I asked why I wasn't told that when I made the appointment and corporate had advised this office NOT to tell patients. This is incredibly shady and I still don't know why everyone quit. They should have told me when I made the apt and I would have waited until they re-staffed. They had a "floating" dentist there who clearly had not cleaned teeth in a very long time b/c he did a terrible job. Very nice guy and dentist but NOT a dental hygienist. This was very disappointing and I will not be going back.

K B

Just love the staff at Radiance Dental and the new Dr - Dr Shapiro is terrific! I have been a patient here for 7 yrs and it was a rough ride through the changes when Dr Elster left but so glad I stuck with them. It was definitely worth it!

Robin Finkenkeller

Dentist and hygienist seemed just above average. Some people, like me, dread dentist appointments. Hygienist was helpful, positive, and not rushed/rough/rude.
However the scheduling and front desk staff were HORRENDOUS, that was over and over a terrible experience. Scheduled regular cleaning to check in after postponing for pregnancy morning sickness. Told staff I was 7 months pregnant, had trouble with cleaning in the past while pregnant, was >6 mos overdue for appointment. Said no worries come on in. At appointment they declared policy that I could not get full standard routine screening exam. The x-rays can't be done without doctor note. This is bogus! Not to mention they were aware and did not even attempt to warn me or help me follow their protocol. Options are forego standard screening or reschedule, more time off work, come back in my final month of pregnancy or with a newborn?!? My appointment was standing for 6 weeks and the week before, I started getting daily phone calls to confirm my reservation for my appointment, and call back ornit would be lost. The deadline to "losing the reservation" for my APPOINTMENT kept backing up. It's not a reservation, it's an appointment. There can be a policy of no-shows paying fee to cancel, but I've never heard of a medical office canceling the patient because they didn't "confirm a reservation" for a scheduled appointment! Strange and terrible business model!

I have been a patient there for 4 years and went through the chaos of my dentist suddenly leaving, hiring several "temps" and I was stuck there after my initial treatments needed to be revised per the new dentist. They didn't bother to notify patients of any of the repeated changes, and saying the new dentist was not a temp, now he's gone too. How can I build any trust with them? They haven't quite gotten it right. Not sure if I'll stay, especially after the most recent failures.

Teri Wipfler

Denise, hygienist, is great - professional and nice.
I miss Dr Elster and the next one Dr Shapiro. Wish you could keep a doctor. Makes me think there’s a reason they’re leaving. Should I??
Place is always clean and staff always friendly!

Reba Morris

Everyone at radiance was amazing! Kim, my hygienist was very thorough and kind. Denise who did the X-rays was also great. Dr. Shapiro was very friendly and Hannah, in the office, was very efficient and helpful.

Cera Willoughby

Radiance dental was nothing short of absolutely wonderful! From the sweet girls at the front desk, to the nice dental assistant and then to the great doctor himself. They lack nothing in costumer service. Made going to the dentist actually ENJOYABLE! 10/10 would recommend

Morgan

The staff at Radiance Dental were very friendly. While not rushing the appointment while short staffed they made sure I was comfortable and made sure not to waste time. Dentist appointments are never fun for me but they made the appointment easier to handle.

Scott Bell

I had to change dentist due to insurance and just had my first visit. A very nice experience. The front desk person was very friendly and efficient. The hygienist was great. Looks like I found a new home.

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