Review of Glacier Family Dental
Glacier Family Dental:
Glacier Family Dental is a dental clinic located in Great Falls, Montana. They offer a wide range of dental services, including routine cleanings, fillings, crowns, and more. The clinic is open from Monday to Thursday from 7:00 am to 4:00 pm. The clinic is closed on Fridays, Saturdays, and Sundays.
The clinic has received mixed reviews from customers. Some customers have praised the clinic for its friendly and professional staff. They have also commended the clinic for its clean and comfortable facility. Customers have also appreciated the patience and friendliness of the staff, especially with young children.
However, some customers have criticized the clinic for its front desk staff. They have reported that the receptionists have been rude and unprofessional. Some customers have also reported issues with billing and scheduling appointments.
The clinic has a team of experienced dentists and hygienists who are dedicated to providing quality dental care to their patients. They use the latest technology and techniques to ensure that their patients receive the best possible care.
Overall, Glacier Family Dental is a reliable dental clinic that offers a range of services to its patients. While there have been some negative reviews, the majority of customers have had positive experiences with the clinic. If you are looking for a dental clinic in Great Falls, Montana, Glacier Family Dental is worth considering.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
michael bolcas
I had a dental cleaning with Dental Hygienist Brian Rudolph and he not only did a painstakingly extensive cleaning for me but he wore a bright smile while doing so. Highly recommend that you book with him if you can help it.
Rachelle Eberhardt
Went in for a cleaning yesterday and I was very happy with how the visit went. The Hygenist, Janelle, was personable and made the visit as comfortable as possible. Normally I hate going to the dentist but the staff was friendly and knowledgeable so I will definitely be going back to them for future dental care.
Gabriella Moules
I’m sharing my experience to help others avoid a costly mess. This dentist doesn’t make your teeth or care a top priority and aren’t very professional with the way they handle things.
In September I went in because my teeth were shifting while I was pregnant. They took an x ray and said I have a very small and minor cavity. I was shocked because I hadn’t felt pain in that tooth. We scheduled to get it filled - big mistake. During the filling he slipped and dropped a tool in my mouth - luckily it had hit a back tooth and didn’t hit the back of my throat. Immediately after the filling I had a lot of tooth pain but they insisted on a few days for my tooth to adjust. After a few days I went in and the dentist insisted it was my bite. It didn’t improve. So I went in about three times and they kept adjusting my bite. I was tired of going in so I just stopped chewing on that side of the mouth because they had no resolution and kept saying it was strange my tooth was acting like it had a crack in it. I had a cleaning scheduled early May and told them that I still had the same tooth pain. This time the dentist shaved down teeth that didn’t even touch the tooth that hurt! My actual tooth, not the filling! He insisted it would help with the pain. so weird because I had never had it before without my bite needing to be adjusted. I still had tooth pain after so they suggested taking the filling out and redoing it. That happened last week and now my tooth is in MORE pain. I called them to let them know and they told me that at this point a crown would probably be needed but I can seek a second opinion. They told me that I would be financially responsible for the crown which is $500 after insurance. I told them that I didn’t think I should be since I never had the pain prior to dr. Heap doing the filling. The receptions said “that’s life, sometimes you have to pay medical bills.” I agree with paying medical bills but I don’t agree with this situation as I feel it was dr. Heaps fault for the tooth pain. They then said “it’s a risk you take when you get a filling.” Had they warned me about the risk prior to the filling, I would have left it alone since I had 0 pain in it.
It is so sad the way they handled this situation especially to military family members. I highly discourage anyone to use this dentist for any dental needs.
Donald Russ
What a great place! Everyone there is so friendly and welcoming. I actually enjoy going to the dentist now, knowing full well that my ol’ chompers will be taken care of by the best people in town!
Peggy Ramsey
Very friendly staff, Dr Heap was wonderful. I hate getting shots… but he was so gentle that it barely hurt at all. And I couldn’t believe how fast he was done working on me. I will definitely be going back! And would highly recommend anyone who has anxiety about going to the dentist to go here!! AWESOME 😎
Kelly Alred
I’ve a several great experiences (me & my kids included) at Glacier Family Dental, one being the recent work I had done. As a child, the dentist was always a negative/anxiety ridden time for me. Dr. Heap and his staff were patient and walked me through everything which helped in setting my mind at ease. That means so much! I would definitely recommend them! In fact, I already have!
Mark Wipf
Definitely recommend them!! Dr Heap was awesome! Janelle was wonderful to work with!
Jeana Pope
Absolutely the friendliest staff! And Dr. Heap was so kind and calmed my nerves, since the dentist isn’t my favorite place! Very honest and helpful in answering all my questions. Their credit care is a complete blessing! Would highly recommend them to anyone!!
Kari Schang
Dr Heap and Brian were so great with my little kids who were nervous about going to the dentist! Made the experience very exciting and they’re already looking forward to their next checkup! Great dentist for kids.
Kallie Townsend
Do not recommend I rescheduled my appointment and got charger $56 dollars. I told them I called and they were saying nobody changed it and still made me pay $56. Awful place I do not recommend.