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Review of Bright Smile Dental

Bright Smile Dental: Providing Quality Dental Care to Lincoln Residents

Bright Smile Dental is a dental practice located in the heart of Lincoln, Nebraska. The practice specializes in providing quality dental care to residents of all ages. The practice is open six days a week, from Monday to Saturday, and offers a wide range of dental services, including routine cleanings, fillings, root canals, and extractions.

The practice is staffed by a team of experienced dental professionals who are committed to providing patients with the highest level of care. Patients can expect to be treated with kindness and respect from the moment they walk through the door. The staff takes the time to listen to patients' concerns and answer any questions they may have about their dental care.

Bright Smile Dental is known for its community-minded approach to dental care. The practice is actively involved in the local community and is committed to giving back through various charitable initiatives. Patients can feel good knowing that they are supporting a dental practice that cares about the well-being of the community.

While the practice has received some negative reviews, the majority of patients have had positive experiences with the practice. Patients have praised the staff for their kindness, promptness, and quality of care. Some patients have reported issues with rushed appointments and billing errors, but these seem to be isolated incidents.

Overall, Bright Smile Dental is a reputable dental practice that provides quality care to Lincoln residents. Patients can trust that they will receive compassionate care from a team of experienced dental professionals who are committed to their well-being.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

Bright Smile Dental Reviews - 62

2.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Zoryana Divizinskaya

Got my cavities filled here. My experience was unpleasant to say the least, from the beginning. The person at the front desk was very rude, then doctor was very careless even when I told the him the numbing medicine wasn’t in full effect and that I could still feel pain, he proceeded to ignore my comments and continue working on my teeth. A few months went by, I was in pain and I needed a root canal on every tooth he worked on. I got a root canal on a total of 4 of my molars. Would not recommend this place to my worst enemy, find a different place and save yourself the trouble. If I could give 0 stars, I would.

jetta ya Jetta ya

One of the best dentist offices we have been to. Thank you

Linda Schultz

Dr.van is very kind and very knowledgeable. His staff is also kind and compassionate. He us a very good dentist. I will recommend him to any one. I had an appointment and before he did anything he made sure my mouth was numb . He is very caring. I took all 8 kids to him and myself and husband.

Curtissha Johnson

I’m getting my fills done in a timely manner. Thanks so much.

Raquel Herrera

I went in just to do an initial assessment, ended up having plenty of time to spare so they did impression and cleaning! Great dentist! Funny that all the other dentists (bluestem dental) said I had four cavities and Dr Van said I had none! Soo happy to hear this! Will continue to go back!

satinsguard

I have an emergency with my mouth full of pain and these people chose to not only refuse to talk to a manager but tell me I cant get an appointment til october 17th then the lady said she was going to hang up.... unprofessional sorry I even called this place should be shutdown...

Angela Clover

The worst dental experience I have ever had! I recommend not going there for anything
I have had upper dentures for over 40 years & lower partial for almost as long
They pulled the last 4 teeth I had & made full dentures OMG They are so bad! The upper ones are crooked so one side of me teeth are way lower than the other my smile looks so crooked.
The bottom is way worse they are to big for my mouth the front teeth in it are strait across and the guns are so long. I have tried to ware them but they hurt & don't fit. I need them redone the right way! I have never had such a bad dentist make teeth for me EVER!
Now they have scented plug in air fresheners in the place & I can't breath them. They make me go into Respiratory arrest. I called them to see what they would/could do. they said they would call me back but they never did. I hate this they took away my teeth & smile And I can't even eat!
Essential Oil Risks.... If you are on medications, check with your doctor before using this aromatic oil. It may cause certain drugs used for seizures, narcolepsy, and attention deficit hyperactivity disorder to be less effective and can bring on asthma attacks.

Vince Fristoe

I have never been there I don't know why you keep texting me

Alexander Teagan Fawkes Crawford

When I came in I thought I had chipped my tooth in the back and I was seriously freaking out. I had, in the past a horrible dental surgery which left me terrified of dentists for years. The assistant and Dr. Nguyen put my mind at ease. They took x-rays and photos of my teeth letting me babble on to ease my mind.

They discovered I had calcium build up on my teeth and advised to schedule a deep cleaning. They showed me that my tooth hadn't chipped at all and, that it was a piece of calcium build up that had fallen out. I appreciate them taking the time to show me my teeth were healthy.

The only issue I had was the office set up. I don't like how one dental space moves into another without doors. I could hear the other patients being worked on and, that was the most unnerving part. I could see the other patients being worked on as well which was uncomfortable to say the least.

Not sure if that's a breech of privacy or what but that was the only bad part of my entire experience there really.

Erin Ng

I went to Bright Smile Dental for about 4 years. The dental hygienists, Dr. Van Nguyen, and Dr. Kennedy are all very friendly and answered all my questions. The main issue with this dentist is administrative - the receptionists seemed a bit cold and weren't always informative as to wait times, needing to pay a copay now vs. later, etc. I would always schedule my appointment as the first of the day to avoid waiting, but sometimes even then I had to wait 10-15 minutes, despite no one else being ahead of me. If I ever had an afternoon appointment, the wait would usually be 20-30 minutes. I also wish they offered online bill pay and online scheduling of appointments. They are a good dentist once you are in the dental chair, but the administrative experience could use improvement.

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