Santilli Family Dentistry, PLLC

Dr. Santilli and his assistants are fabulous! During my dental treatment they were constantly assessing how I felt. They are thoughtful, helpful, knowledgeable and professional. Dr. Santilli "Joe" will be my life long dentist.

I love my new dentist! They are so patient and caring and are willing to go at MY pace (not theirs). They work with me and around my fears and anxieties. I couldn't ask for a better dental practice than that! I am so lucky I found them:) Thank you so much!!

So I am going to try my hardest to make this short. Let me start with the positives. I have an extreme fear of dentists and when I first went in for a consultation I had gotten a tour and could see the new up to date technology and liked that everything could be done in house on the same day. The dentist and nurse both tried to reassure me and make me feel comfortable. However, this was about the only pleasant experience I have had.

I was informed at check out that they don't usually due payment plans, but since I was newly on maternity leave to accommodate me they allowed it. After one filling I had a new total then the originally signed agreement and then had issues with the insurance as well. When I called to discuss this issue, I got an individual that was disrespectful and rude. At this point, I became rude myself as she thought my questions seemed to be irreverent. I initially coughed it up to maybe she was having a bad day, but when I asked her to have the dentist call me back, i didn't receive a call back.

I decided to give them another chance...my mistake. I was having issues with a tooth and was referred to an endodentist that was anything but welcoming. The office was in an abandoned building, not easily labeled, the bed side manner of the physician and his team was horrendous. I later found a place to go to have the root canal taken care of on my own. Root canal complete...called the office and 3 days later never received a call back so followed up myself. While asking questions, got the same individual as mentioned above, again laughing, again seemingly annoyed that I continued to ask questions as I wasn't understanding since never having needed a cap. I informed this woman that I, "don't appreciate you laughing at me when I am just trying to understand." At this point the laughing stopped and I chose to end the phone call.

I would have liked to maybe become a patient here at this office, but the front staff and lack of customer service I have received after my initial visit has turned me away. DON'T BE FOOLED!

Dr.Santilli and staff are very gentle and pleasant. It's by far the most comfortable dentist office I've been to and I plan on coming back, as well as refer Santilli Family Dentistry to others!

The staff at Santilli Family Dentistry were friendly and helpful. When I had to change appointments, they found another one that fit my schedule. The office is clean, comfortable and convenient.

Ive been been going to the same dentist for over 10 years and what a difference this office has made my experience. Nothing but friendly and educated staff who make u feel so comfortable throughout. I will recomend all my friends and family. Thanks dr santilli and all your staff for making my visit comfortable and efficient.

The visits I have had, one for a consultation and x-rays, the other to replace a filling and fill a cavity, were both pleasant and pain-free. The office staff and dentist both seemed genuinely concerned about my care.

The office staff is always accommodating and kind. They take great care of our family. Dr. Santilli is very professional and gentle. Great family atmosphere.

I highly recommend Santilli family dentistry. They are very professional, Knowledgeable, respectful and friendly. It's definitely a place that takes pride in their work.

A very personable and friendly staff where I can go and be treated like family. They take care of my dental needs to the fullest potential. I would recommend them to anyone!