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Review of Apple Dentistry

Apple Dentistry:

Apple Dentistry is a dental clinic located in Fair Lawn, New Jersey, that provides dental care services to patients of all ages. The clinic is open on weekdays from Monday to Friday and on Saturdays. The clinic is closed on Thursdays and Sundays. The clinic offers a range of dental services, including routine check-ups, teeth cleaning, fillings, extractions, root canals, and cosmetic dentistry. The clinic has a team of experienced dentists who are committed to providing high-quality dental care to their patients.

The clinic has received mixed reviews from its customers. Some customers have praised the clinic for its great service, friendly staff, and affordable prices. They have also appreciated the clinic's commitment to providing high-quality dental care to its patients. However, some customers have criticized the clinic for its receptionist, Wendy, who they claim is rude and unprofessional. They have also complained about the clinic's lack of continuity in dental care, with different dentists attending to them every time they visit the clinic.

If you are looking for a dental clinic that provides affordable dental care services, then Apple Dentistry may be a good option for you. However, if you are looking for a clinic with a consistent team of dentists and a friendly receptionist, you may want to consider other options. Overall, Apple Dentistry is a decent dental clinic that provides quality dental care services to its patients.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible washroom

Apple Dentistry Reviews - 44

3.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Riv Russ

Your receptionist I’m assuming is Wendy from all the other reviews is the rudest person I’ve ever talked to

Jim Troisi

Jim Troisi

πŸ‘ πŸ‘Ž 😐
Friendly Staff Accommodating Kind and Patient

My family has been going to Apple Dentistry for several years. The office staff is friendly and pleasant to work with. Wendy is very accommodating with scheduling my appointments. Dr. Velardi and Irina are kind, patient and answers any questions we may have to make sure we feel comfortable with the procedures. -Grace B.

Zia Ahmad

Zia Ahmad

πŸ‘ πŸ‘Ž 😐
Professional Service Kind Staff Great Experience

I highly recommend apple dentistry in fair lawn to anyone in need of any kind of dental work. I had a great experience in this office ,so I had infection in one of my teeth and I was in a lot of pain , I called many dental offices but they refused to see me in the same day so I called this office and explained the situation that I was in and Wendy at the front desk was able to get me in the same day . I truly appreciate the kind , ,caring and professional service that I received there specially at the time of great need . The entire staff at this office is kind ,caring, polite and knowledgeable, so you won’t be disappointed. I will always go to apple dentistry from now on and may god bless them for being there for me when I was In excruciating pain.

Billy Chen

Billy Chen

πŸ‘ πŸ‘Ž 😐
Poor Service Rude Receptionist Unprofessional

This is the worst dentistry I have ever seen. I do not know if the dentist good or not, because when I first time went there, they assigned me a temporary dentist, who cleaned my teeth very quickly and not carefully. Then the nurse took X-ray for me, but she made my tongue and gum painful, my tears almost down. The worst part is the receptionist. The lady is really rude, mean, impatient, and has a strong sense of racial discrimination, making me feel uncomfortable. I was so angry when she hanged up on me so rude, she even did not give me a chance to talk, then I called back and told her " to be honest, I feel your service is awful", then she hanged on me immediately, and never answered my phone any more, so I am unable to call them to transfer my document to new dentist, and have to call our insurance company and new dentistry to do this for me.

The office is so terrible, which, I believe, will make their patients feel uncomfortable, upset and humiliated.

This is not a good place if you want a smile, you will not get a smile from people working there, especially the lady answering the phone, and you will not make yourself smile at that place , either.

Marie Melancy

Marie Melancy

πŸ‘ πŸ‘Ž 😐
Rude Staff Poor Customer Service Unprofessional

I am not sure if the office personnel is pleasant. I never made it in to see the dentist because of how rude Wendy was to me over the phone. I called to cancel an appointment and she started to lecture me about making appointments and cancelling them. When I told her something urgent came up, she hung up on me. If I scheduled an appointment with a dentist because I am in pain and I cancel the appointment, it is probably something of an urgent manner to continue to deal with the tooth pain.

Fran FJF

Fran FJF

πŸ‘ πŸ‘Ž 😐
Friendly Staff Attention to Detail Highly Recommended

I visited Apple Denistry in Fair lawn NJ to have a cap and crown put on. Upon entering the office I was greeted by Wendy the front desk person. She was very friendly and explained the how long it would be and the pricing. She made me feel comfortable which normally isn't the case when entering a dentist.

Dr. Velardi and his assistant Irina did a wonderful job. He explained each step as he was performing which made me feel confortable. Their attention to detail was exceptional and I highly recommend this Dentist to anyone that is searching for a new Dentist.

Phyllis Bright

Phyllis Bright

πŸ‘ πŸ‘Ž 😐
Professional Kind Generous Experienced Staff Highly Recommended

Another amazing experience at Apple Dentistry due to Dr. Arefian, Wendy, and Irina, they are the best! Always professional, kind, and generous with their time. I have been a patient for over 10 years at this office and would never go anywhere else. Thank you!
Phyllis

Viji Seshadri

Viji Seshadri

πŸ‘ πŸ‘Ž 😐
Great Service Friendly Staff Highly Recommended

Love the service, their way of caring for their patients, exhibiting patience and understanding their needs, the office admin Wendy is great and friendly to talk to. They get to know their patients and family that accompany them. I recommend this place to all!

Z K

Z K

πŸ‘ πŸ‘Ž 😐
Impatient Staff Rude Receptionist Insulting Tone Uncomfortable Experience

I spoke with one of their office staff today to book an appointment. The lady (I think the receptionist) seemed very impatient and rude. When I asked her to repeat something, she sternly said that she had already told me about it before repeating the information. Later, there were many other instances where she spoke with an insulting tone. She was not ready to listen to what I had to say and just kept speaking on top of her voice. It has been a very uncomfortable experience for me.

Tracy Nelson

Tracy Nelson

πŸ‘ πŸ‘Ž 😐
Misdiagnosis Unprofessional Staff Poor Customer Service

Horrible office, if you plan on getting major work with them. Please get a second opinion. I came here for a cleaning, because of bleeding from my gums. I was told I'd need a root canal, so I made an appointment. I got cleaned ,went home brushed and still was bleeding. For some reason I went to another dentist, and he found a piece of food that was lodged under my gums. He then went on the tell me I did not need a root canal and my teeth were in excellent condition. I was charged a $50 cancellation fee for no show and the old hag receptionist still insisted on not removing it, even after I explained the situation. Makes me wonder how many paid for work they did not need.

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