Sandia Heights Dental Care
Review of Sandia Heights Dental Care
Sandia Heights Dental Care: Providing Comprehensive Dental Services with Mixed Customer Reviews
Sandia Heights Dental Care is a dental clinic located in Albuquerque, New Mexico. The clinic offers a range of dental services, including denture care, teeth whitening, emergency dental services, and general dental care. The clinic is open from Monday to Thursday, from 8:00 am to 5:00 pm. The clinic has a mixed customer review history, with some customers praising the clinic's services and staff, while others have expressed dissatisfaction with the clinic's billing department and disorganization.
The clinic's location is convenient, with plenty of parking available. The clinic is well-kept and clean, and the staff is friendly and helpful. The clinic uses modern technology, and the dental hygienists are gentle and efficient. Dr. Monique Lee, the clinic's dentist, is professional, knowledgeable, and attentive to patients' needs. She provides helpful tips and recommendations to patients and uses a patient-focused approach to dental procedures.
However, some customers have expressed dissatisfaction with the clinic's billing department, which they claim is either incompetent or intentionally scams patients. Some customers have also reported disorganization, with missed appointments and lack of communication. Some customers have also reported feeling scammed into unnecessary procedures and deep cleaning.
In conclusion, Sandia Heights Dental Care provides comprehensive dental services, with a mixed customer review history. While some customers have praised the clinic's services and staff, others have expressed dissatisfaction with the clinic's billing department and disorganization. However, the clinic's location is convenient, the clinic is well-kept and clean, and the staff is friendly and helpful. Dr. Monique Lee is professional, knowledgeable, and attentive to patients' needs.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Ryan Deline
This place will rob you if you let them! They find ways every time to scheme my wife into thinking she need some kind of “deep cleaning” just to scam us out of extra money. We have lived all over the US and she has always been told her teeth are in great shape and suddenly they need extra work. For two years straight they did this to her and as soon as she went somewhere else they didn’t try this BS method to get extra $ out of her. They always tried to send us extra bills and not even tell her we owed anything before she left for her visit. This place sketch and I would not recommend them.
Reid Vandell
Dr Lee is friendly, competent & professional. She is attentive to one patient at a time. She doesn't overdo or underdo the anodyne. Her office readily made an immediate appointment for an urgent situation. She appropriately referred me to a specialist when one was called for.
Tressa Benner
Dr. Lee is phenomenal with ea. patient she has. I , myself she is so patient with and my youngest, Aubrie that she also sees. The first doc to actually tell me what I been saying for yrs about my mouth.
So glad to have been referred to this facility.
xoxoxo
Tressa
Shanela Colon
I called 4 different times to attempt to make a first appointment due to the great recommendations from my community. The first and second time someone answered and took down my information so they could call me back because they were busy when I called. No one ever called me back. The 3rd and 4th time no one answered (during business hours) and I left a voicemail with my name and number (per their request). No one called me back. I've given up.
Nate Roland
Dr. Leon & staff always made each visit a wonderful experience. In my opinion, she's the best dentist in ABQ!
Mia Valencia
I am extremely impressed with the quality of customer service here. Dr. Lee is professional, highly skilled and innovative. The staff members are very friendly and helpful. Facility is updated and modern technology used.
Brittany Nolan
I love everyone here. They have the best assistants, the friendliest people at the front desk and Dr. Leon is hands down amazing. I’m going to be so sad when we move!
Emmanuel Brown
Love this place! Excellent customer service and friendly staff. The dental hygienist(K) who worked with me did such an excellent job I forgot how 'scary' an experience it used to be for me going to the dentist! Highly recommended.
Brian Hutsel
I have had great experiences with Dr. Lee and Sandia Heights Dental care. Appointments have always been on time with little waiting.
Edward Whitten
I was very pleased with the fast response to my needs. The procedure was quick and a pleasant experience (as dental work goes).