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Review of Riverview Dental Care, LLC

Riverview Dental Care, LLC: Providing Quality Dental Services in Carlsbad, New Mexico

Riverview Dental Care, LLC is a dental clinic located in Carlsbad, New Mexico. The clinic offers a range of dental services, including cosmetic dentistry, dental implants, denture care, teeth whitening, and more. The clinic is open from Monday to Friday and provides quality dental services to the local community.

The clinic has a team of experienced and friendly dental professionals who are committed to providing the best possible dental care to their patients. The team includes a cosmetic dentist, a dental implants periodontist, and a denture care center specialist. Patients can expect to receive personalized care and attention from the team, who are dedicated to ensuring their patients' comfort and satisfaction.

The clinic is equipped with state-of-the-art technology and equipment, ensuring that patients receive the best possible dental care. The clinic uses top-of-the-line technology to provide same-day crowns, which means patients don't have to wait for weeks to receive their crowns. The clinic also offers payment plans to help patients manage their dental expenses.

Although the clinic has received some negative reviews in the past, the majority of patients have praised the clinic for its exceptional customer service, professionalism, and quality of work. Patients have commended the team for their compassion, patience, and understanding, particularly for those who are anxious about visiting the dentist.

If you're looking for a dental clinic that provides quality dental services in Carlsbad, New Mexico, Riverview Dental Care, LLC is an excellent choice. With a team of experienced and friendly dental professionals, state-of-the-art technology, and a commitment to patient comfort and satisfaction, you can be sure you're in good hands.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible washroom

Riverview Dental Care, LLC Reviews - 34

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mike Mello

Very nice staff and facility, Dr. Felt very professional, proactive and thorough. Have had them do cleanings every six months and a fairly major reconstruction of a few cracked teeth, was always pleased. They provide you with a nice travel kit with a branded Oral-B toothbrush after every visit. Their billing for preventative services was always paid in full by my dental insurance (United Concordia High PPO plan).

Unfortunately, in 2017 they dropped off the "in-network" list for my insurance plan, resulting in new, and not insubstantial co-pays for all services. Checked with the office to see if they were "in-network" with any other insurance plans, and was told no, except for one procedure with Delta Dental.

Dr. Felt had suggested in the past to use an HSA instead of paying insurance premiums, which is good advise until you have need of an expensive procedure. Once you spend all the pre-tax funds in your HSA, the remainder of the bill becomes yours to pay. With insurance, those catastrophic (read expensive) procedures are at least partly paid for.

The office manager was understanding and accommodated my request for a copy of my dental records, pictures, and x-rays to take to an in-network provider. I wouldn't be changing providers if the new copay amount wasn't so significant. Insurance companies have their own ideas of what are "fair and reasonable" charges, and unless the dentist agrees to accept the insurance company's payment amount (in-network), you pay the balance.

Again, the service at Riverview Dental is impeccable, and the staff is without exception great at what they do, no complaints at all, and recommend Riverview Dental and Dr. Felt... just be prepared to pay the difference between what your insurance company will pay for a procedure and what the dentist office charges.

Virginia McNair

Wonderful experience with this dental office. Staff is friendly, courteous and listen to your needs. Exceptional customer service. Exceptional dental work, cleaning experience great.

Casey Turberville

I'm terrified of dentists but everyone at Riverview did their best and went above and beyond to make sure I was ok and comfortable by far the best experience I have ever had with a dentist

Cynthia Linnear

Not sure of Dr. care here because we were never given the opportunity to try. Asked for a consultation for an extraction and a temporary flipper but was given a full exam. This Dr. wants what HE wants not what the PATIENT wants. I understand a patient needs what he/she needs but can only get what he/she can afford. This Dr. refused any treatment because we didn't get all treatment he recommended. So instead of giving a patient what he/she can afford he will only give what is told. Sounds like he is all about the DOLLAR instead of patient care. Since I don't hate anyone or anything I will rate as a *Dislike*

Greg Brashear

Very professional and caring staff. Beautiful view of Lake Carlsbad as you are in your chair or you can choose to watch TV. I received immediate attention for my pain and ended up with significant work done. I experienced no pain whatsoever. The staff is extremely pleasant.

Douglas Tindall

Dr. Felt has been my
Dentist ever since he opened his practice in Carlsbad. He and his staff have always given me the me the very best service possible.

J Pressett

Friendly staff. They want to know what your needs and goals are about-yor oral needs ...Dr Felt is always available to talk with uou

. Dr Felt always has time to talk to you

Kassie Fairbanks

I love having my teeth worked on at Riverview, whether it is getting them cleaned, or having something done! I love the view and Dr. Felt and the hygienists are so nice!

John Cook

Very friendly and knowledgeable staff. I don't like to go to the dentist but this bunch is wonderful. The view from the treatment room is great.

Lizbeth Orona

Staff was very nice and friendly.

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