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Review of Access Dental & Orthodontics

Access Dental & Orthodontics: Providing Comprehensive Dental Care in Las Cruces, NM

Access Dental & Orthodontics is a dental clinic located in Las Cruces, NM, that offers a wide range of dental services to patients of all ages. The clinic is open from Monday to Friday, with extended hours on weekdays to accommodate patients with busy schedules. The clinic offers emergency dental services, dental implants, periodontal treatments, teeth whitening, and other dental services.

The clinic's team of dentists and staff are highly trained and experienced in providing comprehensive dental care to patients. They use the latest dental technologies and techniques to ensure that patients receive the best possible care. The clinic's staff is friendly and welcoming, making patients feel comfortable and at ease during their dental appointments.

Access Dental & Orthodontics has received positive reviews from many patients who have praised the clinic's staff for their professionalism, kindness, and expertise. Patients have also commended the clinic's cleanliness and organization.

While the clinic has received some negative reviews from patients who have had negative experiences, the majority of patients have had positive experiences and recommend the clinic to others.

If you are looking for a dental clinic that provides comprehensive dental care in Las Cruces, NM, Access Dental & Orthodontics is a great option. The clinic's team of dentists and staff are dedicated to providing patients with the best possible care and ensuring that their dental needs are met.

Access Dental & Orthodontics Reviews - 102

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Betty Hase

My first dental appointment with Dr. Burris and Renee was exceptional. Everything was explained as the check-up progressed...in past experiences I always had to ask. Everyone in the office is pleasant and professional. My second visit was another great experience! I like the physical space as well...nice decor, privacy in the treatment rooms and views to nature! When you need to go to the dentist...this is the PERFECT place!

Laurie Shade-Neff

I have gone to this office for years, taking my 3 sons also. Dr. Burris is the best and I've been seen by Dr. Wallis also now. He is wonderful. They are like a big happy family there and I always enjoy the rabbits and turtles!! Yep, you look out on a lovely small courtyard filled with interesting sculptures and the fun critters! Love this place and the folks who work there. They are friendly and so understanding.

Amanda Sharp

Dr. Burris and her staff are always friendly, very accommodating, and extremely knowledgeable in their field. They have always been very aware of my personal pain and anxiety levels, ensuring I receive the best possible care. Dr. Burris and her staff make you feel well cared for and well informed at every appointment. Highly recommend.

Pamela Packard

Outstanding experience with beautiful results--had major dental problems from 60+ years of minimal dental care mostly from my fear of going to the dentist regularly. Dr. Burris and all of her staff were very friendly, professional and the entire process from the laser surgery for my diseased gums and tooth extraction was just as they advertise--incredibly pain-free! I highly recommend this team to everyone. For the first time in my life, I have beautiful teeth and a smile that I am no longer ashamed of. Thank you Dr. Burris and everyone who is on your team for the awesome job you do!

Amanda Luna

I was a former patient of Bridget Burris and needed a crown installed in early 2018. They had given me options for what material, and I had requested a gold crown (the tooth in question was one of my back molars). I had said I wanted gold at least a couple times, during the consultation and even once more before they began the procedure; they seem like they understood, and I was more than willing to pay the extra amount for gold because I know that material holds a little longer than porcelain in regards to knowing it needs to be replaced sometime in the future.
The procedure was longer than they had originally told me, and due to my teeth being highly sensitive, my stress was very high heading into the 2nd hour of the crown installation. I struggle with being a very shy and timid girl, and I'm embarrassed to ever make a scene especially in front of strangers, so I always find myself complying even when I am uneasy. During the second dose of local anesthesia to numb the area, I experienced a severe bout of feeling lightheaded and a sudden anxiety attack to where I ended up shedding a few tears out of panic due to my severe fear towards needles. I was told by who I believe was Burris that "I was too old to be crying at the dentist". Before they began drilling again, I asked politely If I could sit up for a couple minutes to calm myself down and if my mother could come sit on the bench by my feet instead in the waiting room because I explained I was concerned I was going to faint. There was then a comment made "How old are you? 20 years old is a good age for you not to have mom always next to you". These rude comments made me feel absolutely terrible about myself, especially when you are in such a vulnerable state. I did not say anything for the rest of the procedure out of sheer embarrassment. I understand that everyone has bad days and sometimes patience its hard to find when you are wanting to finish within a certain timeframe, however I can't understand why Burris was so rude and felt that she had the power to talk down to a younger girl who was shy and less inclined to speak up. I have seen similar reviews made here about Burris being outwardly rude to patients that have either dental anxiety or appear more meek, so I now understand this is a pattern.
By the end of the appointment, I was sat up and was given a mirror to see my new crown and was confused to see they had given me a porcelain crown. I said nothing. I was very anxious, and just wanted to leave as soon as I could, instead of asking why I had a porcelain crown instead of the gold I had originally asked for (and might have even paid for.. )
The reason why I am writing a review years later is because I moved to Albuquerque and going to another dentist I am very happy with. I have been asked a numerous amount of times by both dentist and hygienist who in the world installed my crown. After a recent consultation, I need to replace this crown after only 3 short years due to odd fit, the pain it gives me possibly due to the placement, and the excess amount of cement/glue that is still surrounding around the edges that are now affecting the teeth in-between the crown.
I could have saved myself so much money and emotional grief by going to a dentist who was not only personable towards their patients, but also better equipped to install a crown correctly the first time so I didn't have to replace it so soon afterwards.

Jared Gonzales

The office staff at Dr. Burris’ office are professional, courteous and friendly. Dr. Wallis and every hygienist I have had experience with are well trained and appear to utilize the most up to date procedures in dentistry. In my multiple visits they have always made even the most abrasive dental work comfortable and tolerable. I have and will continue to recommend this office to anyone seeking top of the line dental care.

Gloria Taylor

Dr. Burris has been my dentist for almost 28 years. When I arrived in Las Cruces 28 years ago my crown broke while eating a piece of candy. I called all over and no one would take me in. When I called Dr. Burris, she took me in immediately. I have been with her ever since. I have never been disappointed with getting an appointment to fit my needs nor getting in ASAP for an emergency. Dr. Burris is not just one of the best in Las Cruces, she "IS" the best. Her staff is exceptional. Friendly, efficient, and very caring. Most people don't look forward to visiting their dentist but I do. Dr. Burris has the newest equipment available and her staff has been schooled on the use of it as well. I would recommend and do recommend Dr. Burris to anyone and everyone!

Melvin Morrow

To date, I have had an evaluation, x-rays, consultations and cleaning. I will have more work done within this month. I have been quite satisfied with the staff; most of my visits have been with Susana, an extremely friendly, courteous and engaging young lady. Susana is very professional and takes measures to ensure her patient is comfortable and understands the work to be done. I also enjoy the fact that the office employs the latest technology with direct digital interface. I changed over from another clinic and decided to visit with Dr Burris. Although I was with another clinic, my change was purely to consider and visit another office and not due to any dissatisfaction with the previous clinic.

Michel Wing

Dr. Burris and her staff are all so friendly and helpful. I am completely dentist phobic and they have made me feel comfortable and safe here. They always explain procedures and ensure that I have options to deal with my anxiety.

Suzie Winham

I was very impressed with the professionalism throughout the entire office. Everyone was very courteous and friendly. The office uses the very latest in technology to assess the state of your dental health. Dr. Burris is very knowledgeable, personable, and passionate about each patient and the missions work she does in Mexico, Guatemala, and Honduras.
I am very happy to find a dentist of this quality in Las Cruces. I would highly recommend her to anyone.
Steve Winham

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Access Dental & Orthodontics Hours

  • Monday 8 AM to 5 PM
  • Tuesday 8 AM to 5 PM
  • Wednesday 8 AM to 5 PM
  • Thursday 8 AM to 5 PM
  • Friday 9 AM to 2 PM
  • Saturday
  • Sunday