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Review of Baybrook Dental Group

Baybrook Dental Group: A Comprehensive Dental Care Provider

Baybrook Dental Group is a dental care provider located in Queensbury, New York. The clinic offers a range of dental services, including cosmetic dentistry, dental implants, and periodontics. The clinic is open from Monday to Thursday from 8:00 AM to 5:00 PM, and on Friday from 8:00 AM to 4:00 PM. The clinic is closed on weekends.

Baybrook Dental Group has a team of experienced dentists and dental hygienists who provide high-quality dental care to patients. The clinic has a clean and well-maintained facility that creates a comfortable and welcoming environment for patients. The waiting area is nicely decorated with high-end comfortable furniture, making it a relaxing place to wait for your appointment.

Patients have praised the staff at Baybrook Dental Group for being friendly, professional, and accommodating. The clinic's dental hygienists are gentle and make patients feel at ease despite their anxiety. Patients have also commended Dr. Gina Canale for her down-to-earth personality and excellent dental work. She is known for color-matching fillings perfectly and making broken teeth look aesthetically pleasing.

However, some patients have reported negative experiences with the clinic. Some have complained about rude and unprofessional staff, while others have reported issues with scheduling appointments and rescheduling. Some patients have also reported that the clinic has a policy of dismissing patients who miss appointments without informing them beforehand.

Overall, Baybrook Dental Group is a comprehensive dental care provider that offers high-quality dental services. While some patients have reported negative experiences, the majority of patients have praised the clinic's staff and facilities.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Baybrook Dental Group Reviews - 40

3.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sherri Berri

Love this office. Great care. Very welcoming. They are the best! Dr. Gina Canale took time to make sure I was referred to the oral surgeon. She fit me with partials and adjusted them so they felt comfortable.

Carrie is an awesome dental hygienist. She took care of me.

Great staff. Very welcoming.

I highly recommend this dental office!

Madam Barry

Baybrook Dental is amazing! Staff is always in a great mood and happy to see you! Dr. Canale is the best and vary knowledgeable! I don't know if staff will see this but thank you for everything you do for your patients! I personally appreciate it!

Emily Belmonte

If it is possible to LOVE a dentist experience this is the place to go to have that happen. Friendly and put me at ease. Explained everything in detail and set up a plan to give me the dental services I needed. Will go back for life and you should too!!!

Charles Wilson

Baybrook Dental definitely has been a good experience for me. They helped to

make me feel that I was worth it. I actually floss and use a flouride rinse now.

Best dentist ever.

Katie Miner

Because I missed a appointment they will not reschedule me even though the fillings they put in are now falling out! Figured they'd fix the fillings they put in and nope they won't even give me an appointment for that 🤷

Lyrus Blanks

Every time I went to the place the dentist would criticize everything. She said I didn't brush or floss but I was every day, she sings during her working on teeth and has convos about personal issues with her assistant. Changing dentiste, because they made a bad experience of it.

Amberly Rundell

Whatever you do, do NOT go here!! I had the worst experience ever with Dr. Canale. During the 4 hour process of putting a crown on my one tooth, she was swearing, saying she did not know how to use the new computer software program that they had (to make the crown fit my tooth.) She ended up having to call a support number to figure it all out while I was laying their with my mouth wide wide open, as she continued to swear at the lady on the phone, saying "I don't know what the "F" in doing. It was absolutely terrifying. That being said, the staff and hygienist were very nice. Dr. Canale on the other hand was extremely unprofessional. Worst dentist experience ever.

Mitsubetchy

Sent me a letter saying they will not see me anymore because I had to reschedule one visit and I missed one other visit. Not very professional. I'm sure I can find a better dentist that is more flexible.

Alyssa Cullember

I’m very nervous to get work done by dentists but after today I 110% trust Dr. Canale and love it at Baybrook Dental!

Meeka Collectibles

Horrible practice. Filthy establishment. AND was in the bathroom with the President Gina Canal who DIDN’T wash her hands. Disgusting.

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