Carolina Mountain Dental

My daughter went here to have some work done, on my recommendation based on the positive reviews. She needed a root canal and a couple of crowns. She went in to get the temporary for a crown. To make a long story short, the dental assistant had trouble making the temporary fit and proceeded to drill the tooth below it to make the temporary fit. Yes, she drilled the enamel of a perfectly healthy tooth to make a temporary fit. The main dentist of the practice saw my daughter and did absolutely nothing to make it right. My daughter now has a tooth that is bothering her because of this practice and has to be fixed somehow, at her expense. She wrote to the dentist requesting some kind of compensation but was denied. I would be very wary of going to this dental practice and strongly recommend you find another dentist. They replaced a crown for me and it went fine. But if something goes wrong, they deny any fault and offer no apologies.

These guys are great. I had an abscess and called several dentists, not one would see me within 2 months. Carolina Mountain Dental scheduled me a week out to see whats going on and get some x-rays, then did the extraction the very next day. All the staff are extremely friendly and caring which means everything to someone with a dentist phobia. Mr Jeffrey was very professional, I wasn't completely numb and he stopped immediately to give me more lidocaine. Very fast and pain free. I have found my new dentist :)

I usually never post negative reviews but sadly this dentist warrants one. I went in for what I thought was a simple filling job that turned out to be the most unpleasant dental experience I've had. Even getting wisdom teeth pulled was more pleasant in comparison. To start out with, I was left in the room alone for 30 mins or more to wait for the dentist who was running late. The hygienist inserted a numbing gel stick in my mouth which started tingling real bad, and I had to pull it out myself since nobody was around. When the dentist finally arrived he was visibly stressed out and wanting to get the job done as fast as possible. After injecting me 5 times for working on one tooth, my jaw was numb and I could not feel half of my face. He was very rough pulling on my jaw. Also, the drill had a weird burning smell to it. For someone who is afraid of dentist visits in general and has TMJ, this was a very traumatic experience. My jaw felt dislocated for the next several days and was in severe pain. I was finally able to pop it back in place on my own. Then the throbbing started in the tooth that he worked on and I was in pain for weeks after. Something clearly went wrong with this simple filling job. I'm sorry to say this was the worst dentist experience I've had in all the 4 countries and countless cities I've seen dentists in. Their billing dept. then sends me a bill more than 6 months after the work was done because they did not file the insurance correctly when the job was done. I explained all this to them on the phone and no mercy or sympathy whatsoever. On the positive side, the hygienists seem ok and always did a good cleaning job. 😂 But be aware of the dentist! ☠️ Maybe it's time for someone to retire? P.S I will remove this review if you cancel my bill in total.

We have been going to Carolina Mountain dentistry for more than 10 years. Our hygienist Jessica is absolutely the best. I originally brought my children to a pediatric dentist and then switched and started bringing them here. Everyone is so kind and caring- from the front office staff, to the hygienist, to the dentists. The kids get excited to come see Jessica and think it is so much fun to go to the dentist!! One of the children had to have a procedure done and the staff did an excellent job ensuring that she was not traumatized by the experience. I would highly recommend them for your entire family's dental care.

I have been going to Carolina Mountain Dental since I moved here twelve years ago. I really always look forward to my visits because the staff is so cheerful and friendly, and it has even been relaxing. I have received excellent care!! I love my sweet hygienist, Jessica. My mouth was full of childhood fillings, and a couple began cracking and needing crowns as I got older. They were always done right the first time, and I never experienced any problems from those.

Great Experience getting my 25 year old front caps replaced! Caps are a much better match to my own teeth. Very very happy with the results. My husband and I both had cleanings (with different hygienists) and had positive experiences. We have full confidence in Dr. Efird and his entire Team. We have found our WNC dental group!

I am very happy that I found Carolina Mountain Dental when I moved to Asheville! Clean, professional, and personable, going to the dentist isn't a scary experience at all (as it can be sometimes!). Jessica is absolutely amazing and always helps me to feel safe in her care. I definitely recommend this place!

I was a patient of Dr. Cecil Pless for many years before Dr. Jeffrey Efird assumed his practice. The transition to Dr. Efird was made without causing any problems for me. He and Jessica, hygienist, have provided me with high quality dental care. Kathy and Vickie, administrative personnel, are very friendly and helpful. I highly recommend Carolina Mountain Dental.

Ive been coming for check-ups and cleaning for 5 years now and really appreciate the staff and quality of care here. Jessica is the best; thorough and gentle cleaning, supportive, friendly and genuinely cares about her patients. Always a pleasure to see; how many people say that about going to the dentist? Dr. Effird is a professional in every sense too. Thanks! I highly recommend..

Going to the dentist has never been a problem for me.. I have had a lot of dental work done in the past at other offices and not one comes close to Carolina Mountain Dental. Starting from initial contact with front desk girls Vickie and Kathy and ending when you walk out, the whole experience is outstanding.
Jessica has been my Hygienist since I found this practice four years ago.. She is unbelievably incredible. I have had several procedures done so I have also worked with Stephanie and Michelle and they are as wonderful. Last but not least is Dr. Efird. His work is impeccable and very precise. As others have said, he never encourages unnecessary procedures. I can't say enough good things about this entire team.