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Review of Arboretum Family Dentistry

Arboretum Family Dentistry:

Arboretum Family Dentistry is a dental practice located in Charlotte, North Carolina. The practice offers a range of dental services, including routine check-ups, teeth cleaning, fillings, crowns, and bridges. The practice is open from Monday to Friday from 8:00 am to 5:00 pm. The practice is closed on weekends.

The practice is run by Dr. Frederick Joubert, who has many years of experience in the field of dentistry. Dr. Joubert is known for his caring and honest approach to dentistry. He takes the time to explain the procedures to his patients and ensures that they are comfortable throughout the process. The practice uses the latest technology in dentistry, which makes the procedures more efficient and less painful for the patients.

The staff at Arboretum Family Dentistry is friendly and professional. They make every effort to ensure that the patients feel comfortable and relaxed during their visit. The practice has received positive reviews from many patients who have praised the staff for their professionalism and the quality of care they provide.

While the practice has received some negative reviews from patients who were unhappy with the customer service they received, the majority of patients have had positive experiences at the practice. Patients who are looking for a caring and professional dental practice in Charlotte may want to consider Arboretum Family Dentistry.

Amenities

  • Wheelchair accessible restroom

Arboretum Family Dentistry Reviews - 51

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Valentyna

I’m so glad to be a patient at Arboretum Family Dentistry. I had a difficult case. But now everything is fine.
I didn’t sleep 2 nights because of teeth pain. I didn’t understand where the pain was located. Doctor and assistant was so kind that they seeing and treated me on day off. They made 2 types of diagnostic exactly in office and I didn’t need to go somewhere to make 3d scan like it was in previous clinic. It’s very convenient, you don’t need to look for a remote research.
Specially I would like to highlight the high professional level of doctor and his assistant. They were working like the best team I’ve ever seen.
Now I’m waiting on my appointment on April to install the crown. Yes it will take few weeks, but it worth it because the treatment was on high level and as I understood they are best in crowns by recommendations.
Thanks to Dr. Joubert, Olena, and all of the other staff at this clinic! My heart and soul (and smile) with you! ❤️

John King

I have been a patient of Dr Jobert's since October 2013 and I can say nothing but great things about his dedication to the dental profession! He spent untold hours doing a total transformation on my smile! Everyone says I look great, and I feel great too. Jamie in reception has been there all the way too, and she is a total professional and an absolute joy to work with! I highly recommend them for all of your dental needs!

Peggy Haney

Everyone in the group was so kind and knew what they were doing, I would highly recommend them and have recommended them to others.

Hannah Norwood

My whole entire family goes here and we have nothing but good things to say about the team! Dr. Joubert is very passionate about his work and knowledgable in his field. They always walk us through the procedures step by step and answer any questions we have about the details along the way. Very easy to coordinate scheduling too! Great group of people.

Rosy Faires

Love this place! All of the staff are super jovial, and Dr. Jobert is professional yet friendly. Recommend this dentistry to anybody!

lynda harrie

Recently had some serious dental work done by Dr. Joubert, and I have to share how impressed I am with the results... I have quite a fear of dentists and dental work (I’ve had some bad experiences in the past)... he instantly made me feel comfortable and confident that he had a great plan for me (my budget) and my teeth !! From the beginning...letting me select my own my music playlist to listen to while he worked (amazing how much this small but thoughtful act can put you at ease) to making sure I had no pain, and using state of the art equipment and materials ... my teeth look and feel amazing. I seriously can not say enough wonderful things about this doctor and his whole staff... you don’t see service like this too often these days, so I had to give credit where credit is due!!!! Make him your dentist... I promise you will not regret it. 😬😬😁👍🏻👍🏻🙌🏼

Aubrey Moore

I recently had a filling done by Dr. Joubert and he has all the latest technology and fluff (TVs, noise cancelling headphones, blankets etc.) to make your appointment an ease. I didnt feel anything with the anesthetic given and I left with a full understanding of what was done. I cant say enough about the staff. You can tell everyone just really loves what they do at this office.

Chris Shipferling

Visited Arboretum Family Dentistry for the first time last week and it was a great experience! Very friendly and high tech but you don't have to take out a second mortgage for their services. :) I would recommend to anyone!

nat nossek

If Dr. Joubert is not your dentist, you are using the wrong dentist! I cannot state the awesomeness of Arboretum Dentistry (AD), Dr. Joubert and The ENTIRE Staff at Arboretum Dentistry more succinctly!! Yes, they are that great!! AD is one office, one practice. Not a chain or franchise. One office, that cares for my teeth and me-as a person, with the utmost consideration, passion and love. Dr. Joubert and the entire practice (which consists of a total of seven people), listen to my concerns and work in concert with me to act proactively, for me to maintain great oral health. But, in addition to perfection with handling my oral health, AD cares for me as a human. Yes, a real human! AD truly cares about their patients, because they know they provide excellent service and it is my pleasure to tell the world about truly exceptional people. AD provides the highest level of oral care and services. I am 50 years old. I took my oral health for granted. In my 40s, I woke up and began understanding that my oral health has a direct impact on my overall, complete wellness. During that time, I went through the mill of "chain" dental providers, with multiple offices. In my time with those types of providers, I would never see the same individuals in the same office twice. Constant turnover and my visits for cleanings are quarterly! I also endured pressure sales tactics for "optional, non-covered by insurance services." I would decline, but also go home and research what was pitched to me. Most of the pitches were for unnecessary devices, services and some of those were quoted at hundreds of dollars. Thankfully, my oral health has returned to greatness. I execute my due diligence regarding use of quality products to brush, floss, get between the teeth and that shows in my quarterly cleanings. However, without AD, their encouragement, clear, open dialogue, on how to maintain and be proactive with my oral health, I would not have the level of oral health, I thankfully have today. If you put in the work, caring for your mouth and use Dr. Joubert/AD, you will be in perfect hands. I sincerely maintain there is not a better, more caring, considerate dentist and dental practice on the planet today, than AD. I have found exactly what I need in a dental office and look forward (yes, look forward), to every visit! If AD were the prototype on how to manage and run a business, we would have zero customer complaints. Alas, that is too good to be true. However, I am blessed to know that AD cares for my well-being and always does what is best for me. I love you Arboretum Dentistry.

Tom Leahy

Fantastic group to work with! Dr. Joubert and the entire staff made sure I knew what my care plan was and were able to adapt “on the fly” to my crazy schedule! I couldn’t be happier with how my crowns turned out!!

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