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4.5

8 reviews
Dentist
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Review of Aurora Family Dentistry

Aurora Family Dentistry is a dental practice located in Aurora, Oregon. The practice offers a range of dental services, including routine check-ups, cleanings, fillings, and extractions. The practice is open Monday through Friday from 8:00 am to 5:00 pm, and is closed on weekends.

The practice has received mixed reviews from customers. Some customers have praised the practice for its cleanliness, friendly staff, and quality of care. One customer even noted that the practice was able to help their child overcome their fear of going to the dentist. However, other customers have had negative experiences with the practice, particularly with the billing department. One customer reported receiving an unexpectedly high bill for services, and another reported being sent a bill months after their visit without a clear explanation of the charges.

Despite the mixed reviews, Aurora Family Dentistry appears to be a reputable dental practice that offers a range of services to its patients. The practice's hours are convenient for those with busy schedules, and the staff is generally friendly and helpful. However, potential patients should be aware of the billing issues that some customers have reported, and should be sure to carefully review their bills to ensure that they are accurate.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Aurora Family Dentistry Reviews - 8

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Samantha Zatkowsky

Samantha Zatkowsky

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
dishonest quote billing issues disappointed

The place is clean and they do a good job. They on the other hand didnโ€™t give me an honest quote for what Iโ€™d be paying to get one thing done. They quoted me a very high amount to begin with, I paid it insurance paid, and now for some reason Iโ€™m being sent a bill months after and the for why they didnโ€™t quote me higher to being with was never explained to me. Iโ€™m not going back to this place again. Even when I called to get an explanation to the bill they couldnโ€™t give an actual reason for the amount at all. Iโ€™ve never had to deal with this from a dentist before. Iโ€™m very disappointed this happened especially because of the reviews I read.

Update: they looked into my account and sent me a refund. The refund was a big one, which is why Iโ€™m not super happy that I even got sent a bill in the first place.
Advice to those that choose this dentist, read your bills and make sure the math adds up. They do great work. Itโ€™s the billing department that worries me.
I do have to say that the owner is at least honest and looks into things that upsets customers which is a big plus.

Katie Wert

Katie Wert

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Dentist Caring Anxiety Relief

I canโ€™t THANK YOU enough for taking the time to build a relationship with my daughter and for helping her feel comfortable at the dentist! Yesterday she randomly said, โ€œI actually like my dentist and like going to the dentist now!โ€ I never thought Iโ€™d hear those words come from her mouth after years of extreme dentist anxiety! Itโ€™s a huge testament to the love and care youโ€™ve shown her. Thank you thank you!

stan mckenna

Dentist seems to be inexperienced.
Not reassuring to older patients.

catie fast

catie fast

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Efficient Service Friendly Staff Comfortable Environment

I got in and out very quickly. No pain. Light and cheery attitudes from everyone. They always make me feel comfortable and reassured.
Five stars all the way!

David E

David E

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Excellent patient care Deserves recognition

Dr. Young made arrangements to work in my son for an urgent issue even though it wasn't convenient for him to do so. Excellent patient care that he deserves recognition for!

Miriam Taggart

Very clean facility, friendly staff, dentist who does what needs to be done and doesn't upsell - just what we were looking for!

Calvin Leder

I love this place! The Dentist Joe Young is great. The building is well maintained and easy to access. They are also great with kids.

Josh Leder

Very clean office, friendly staff and Dr. Joe is a great Dentist.

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