Aurora Family Dentistry

I am still new at this place you can say however, I have been to this Aurora family dentistry for like more than 4-5 times now. Still, not even a single time that I feel disappointed at all. All staffs are very welcoming, they have so much patience as English is my second language, all of them treat me very kindly and professionally. Also, when I ask some questions, I get a lot of useful and very helpful with my decisions. When it comes to treatment, they are very gentle, and have so much patience with patients. They let me know each step before and after the treatment. they letting me know which teeth might need to be working on a head if time. They are also following up and letting me know if I ever have any issues after each care just let them know. I am very grateful for each staff that is working there. This whole staffs in this office is much recommended, if you like to get your teeth cleaned, healthy, and walking out with smile!!!!
100% of out 100%

Thank you so much for everything to every staffs you do, thank you.

Highly recommend this Office if you want peace and professionalism! All the work I have had done was with patients and care. The staff is warm and welcoming always!!! Bedside manner is compassionate and tentative. I actually feel ok going in when I need any work done. They have a way of taking that scary dentist feeling away and boy can I get scary!!! Wonderful overall experience and 5 star treatment is my experience every time. My little humans go here too and we as a family enjoy the atmosphere and staff! Thank you for being consistent and caring and doing great dental work! Yep I said I like the dentist!!

Almost everything about this place is great. Convenient location for me, such friendly staff and my hygienist was so sweet and cheerful but also explained everything they do well. My boarding was quick and efficient but comprehensive and the doctor was kind and informative. The only issue I had was that I wasn’t aware that a couple things they do with new patients weren’t covered by my insurance ahead of time, so I ended up having to pay $45. Didn’t break the bank for me at all, but I imagine for some that would be a shock and I would’ve liked to know ahead of time to potentially opt out of those services. They did send me home with an itemized list of costs for work that I need to have done in the near future, though, so I think they is usually keep their patients informed about costs. I’d recommend!

I found this dentist via Google reviews and yes, this is the dentist you've been looking for.

• The entire front of house staff is warm, welcoming, and knowledgeable from walking in the door to easily understanding complex insurance billing.

• The technicians are personable and professional, while conversing to put you at ease, they ask amazing qualifying questions and use the latest technologies so nothing is missed. An abundance of amazing services is offered to assure you receive the best care, take them up on all of it. Communication between back of house staff makes you feel comfortable, nothing is elusive and they will discuss the details of your procedures at any level. Their work is explained as they progress, all while making sure your comfort is priority number one.

• Last, Dr. Ricks, he has a bedside manner like no other, he seals the deal with his calm, kind, and thoughtful approach. He will explain what and why of the needed work and how it betters the health of your mouth. I have no doubt you feel at ease while under his care and will leave knowing you have chose the right doctor.

Again, this is the dentist you've been looking for.

I’ve been a patient at Aurora Family Dentistry for about 6 years. The minute you walk in the door, you can just tell these people care about your treatment. Every staff member I’ve encountered has always been very professional but personable enough to make me feel like family. The dental care I’ve received here is state of the art! Unfortunately I am moving out of state and will no longer be a part of this family. I’m grateful to Aurora Family Dentistry for all of the superb services I’ve received. I’ll miss this place!

Thank you to Dr. Ricks & Dr. Bailey and the entire Aurora Family Dentistry staff for always making my visits to the dentist pleasant!

Dr. Ricks is excellent. I've been to his practice for quite a few years now. He has very strong ethics. Very strong morality. He does cosmetic dentistry but won't try to sell something something that isn't needed. Won't do a procedure if it doesn't make sense. I personally have anxiety when it comes to dentists and he doesn't mess around. He's an expert with novacaine and I'm not always easy to numb. He makes sure nothing is painful. He and his staff go to great lengths to make sure things are done right. I've seen him treat absolutely everyone with great respect. I wanted to write this to encourage others who might be anxious or are looking for the right situation to come to Aurora Family Dentistry. The entire staff is hands down amazing. I appreciate every single one of them.

Even though I told Dr. Ricks he’s my least favorite doctor today, it really is just dentistry I dislike. Dr. Ricks is ALWAYS amazing. He delivers care with humor and an easy smile. I truly believe he does what’s best for his patients.

Laura was also phenomenal. She’s very aware of how her patient is feeling and takes those extra steps to ensure comfort while easing your fears. She gave me a warm blanket today during my visit and continually checked in to make sure I was ok and comfortable while she built my crown.

I had a great experience here for my new patient cleaning. They take the time to do x-rays and pictures and explain exactly what they are seeing with recommended treatment. I will be getting additional work done by them. The office staff was warm and welcoming. I recommend 10/10

Dr Ricks is the BEST! I was terrified to get work done after being shamed by a previous dentist, but he took all that away. The whole office makes you feel welcomed and comfortable. He even called to check on me after the procedure. Thank you Dr Ricks and staff for helping me to get my confidence back.

I had a filling pop off my front tooth when I was at a work conference from out of town. Aurora Family Dentistry got me in four hours after this happened and replaced the filling. The service I received here was amazing. Staff was super friendly and thorough when putting on a new filling. Would highly recommend!