Advantage Dental+ | La Pine

The rumors around town are true, the new staff is infinitely better than the last. Since I haven't seen a dentist in a while, I was a little nervous about my dental appointment, but the staff at this practice couldn't have treated me any better. The dental hygienist, Augusta, was very informative about recommended personal dental hygiene practices and thorough with my cleaning. The Dentist, Dr. Negrete , greeted me with a friendly smile and shook my hand. Dr. Negrete gave me a very comprehensive Dental exam, explained his assessment in terms I could understand and was reassuring about the condition of my teeth. As I sat up from the dental chair, I felt comforted that these people were taking care of me. I approached the front counter with concerns that I would have to miss multiple days of work, until the patient and compassionate secretary, Arika, put me at ease. She worked her scheduling magic to find me an appointment that worked with my schedule. This office runs like a well oiled machine. I will recommend this place to all my friends and family.

6/14/18 I had broke my filling and I was a walk in, not expecting to get appointment at that time but they had a opening. Got me in right away and fixed the problem. Dr. Walls and the staff are awesome. Never go anywhere but there. No more painful tooth and it didn't hurt at all. 🤗😄

I booked emergency appointment for my son, had to wait 5 days..4th day we get a call saying he would have to wait 2-3 hours for appointment, because others are trying to use their benefits before the end of the year... HE'S IN PAIN I SAID! WELL she said he was warned about emergency appointees having to wait for a chair! No he wasn't warned because I'm the one that made the appointment and nothing like that was said..I can't stand being lied to by customer service..I cancelled his appointment .... no compassion no customer...

Thank you so much for the attention and care you took with my son Ryder! He was very apprehensive about having his tooth pulled and you made him feel like a rockstar! He's definitely not scared to go to the dentist anymore. I really appreciate you all!

Missed my appointment because their too lazy to email proper information about appointments when needed and never have any availability for months on end

I had the wonderful opportunity to have Carrie work on my daughter's teeth today. She is helped us multiple times already. I had to post how amazing she is. She's great with kids! I wanted to thank Advantage Dental for always being good to us. This is definitely a place that I would recommend.

Appointment was cancelled and changed, then to sit in their office for almost 30 minutes before telling me they can't finish my Crown due to it not being found.
They knew but let me drive there for my appointment and made me wait before informing me.
This is not what I consider to be a well run Clinic.
Finally got my Crown placed. It fell out in a week.
They placed it again and it came off again in less than two weeks.
I went back again but my copay that was $25 went to $75 due to to many visits for the year.
Tooth is a broken up mess that should have been repaired before putting the Crown on the first time.
As far as I'm concerned, they should be shut down and they owe me $50 for my first two visits.
I submitted a formal, written complaint but of course their panel shut me down.
You're better off just taking a pair of pliers and pulling your teeth out.
Stay away from them.

My daughter had a cavity on her FRONT tooth so I scheduled an appointment to have it fixed. Mind you the appointment was scheduled almost 2 whole months out… they sent my daughter home saying it was a baby tooth and they don’t need to fix it. It’s NOT a baby tooth. The dentist wouldn’t even take an X-ray to prove it to me. So now I have to go somewhere else because they REFUSE to fix it. Complete idiots in my opinion.

I have been a patient at the La Pine Advantage dental clinic since they opened. I have had a horrible experience with all the Dr's and other employees up until now. We really want to express how greatfull we are with Erica, she has created a new and wonderful environment at our La Pine office. Erica has taken the time to make sure that the Dr's and employees she has hired are very professional and kind. we would like to thank Erica for all of her hard work. We know it wasn't easy. Thanks. Tonya & Carol.
😀😀..

I used to hate taking my children to Advantage Dental . In the last few months everything changed.
Arika, Who is the friendly face at the front counter, is such a wonderful change.
As a parent I now feel I am involved in the planning of my children’s dental care. The atmosphere is welcoming, the care they received is timely, and we all look forward to going to the dentist as much as anyone could ever look forward to going to a dentist.