SouthEnd Dentistry

Talk about prestige services! I found SouthEnd Dentistry on Instagram, the reviews were great. So I decided to book an appointment, it was more than I expected. My first visit was really impressive, the ambiance was superb and the staff was so nice and welcoming. On my follow-up visits, it was like coming home to family. Brooke and the other ladies at the front desk are so pleasant and professional, addresses you by name and at the end of your service, talks with you privately. Dr. Sanders (big brother) makes you feel comfortable and not like being in those other kind of dental office; he did a fantastic job. He was keen and proficient in getting a perfect result from the set plan we started with; and Claudia was like a cousin who understood me; she ensures my comfort while she execute her duties and did a great job too, following her tips and tricks got me to where I need to be. SouthEnd Dentistry is the place for your healthy mouth care, and where the price is right.

Great Team and experience! All of the staff were very efficient, helpful, and well-informed.

One of theee best dentistries I’ve visited in a while. The atmosphere is beautiful and clean. The employees were helpful and knowledgeable … I thought that the receptionist was staff but she was a temp showing other employees how to work the front desk our perfection…. I love my experience here the care was gentle and knowledgeable

I've been coming to this dentist for a few years and have had a good experience. The staff are all very nice and pleasant! However, I went in to have a cavity filled today and it was not a good experience. Dr. Sanders, while numbing me, said something to the effect of "this will be less than 10 minutes." Then, when actively drilling in my mouth, was asked by another hygienist to go talk to someone else and he said "just give me one second" finished, and then said, "see, that was less than 10 minutes, wasn't it?" and left the room. I had to tell my hygienist (who was VERY nice), that the tooth he had just worked on didn't feel right and it was rough and sharp, and she agreed. I guess he left the office early (which he mentioned he wanted to do) because another very nice woman helped to fix it. However, now that I'm home, it's still very much bothersome. It feels like something was not done correctly, and the rushing didn't help. Will be finding a new dentist to fix this. Appointment scheduling is very pushy, ease up on that.

Last week I had a dental emergency that left me in the worse pain of my life! I found Dr. Picot’s office on Google when I searched for emergency dentists and I’m so happy that I did! He was able to see me the same day and complete my extraction procedure the following morning. His technique made the procedure so quick and I am so relieved! I will be a returning patient of his moving forward!

I made a booking for a cleaning on their website for a couple of weeks out. I received a confirmation. On the day of the appointment, I called a few hours before to ask about parking, and they couldn't even locate the booking. The lady on the phone said that the online scheduler never works. Why not fix it? Now I get endless text messages and emails to set a new appointment, even though I've called and emailed numerous times and asked them to remove me from their email lists. Super annoying.

Great cleaning experience with Nellie - very thorough!

Dr. Sanders is just great. Easy to understand and a great bed-side… (chair-side?) manner. He is so pleasant and personable. Claudia, the hygienist that did my cleaning is amazing. Her work is exceptional and thorough. I Highly recommend them both! The rest of the staff was friendly and helpful. Not always the case in medical offices but they all really made the experience excellent.

Another great visit. Dr. Picot’s calm chair-side manner is comforting, even during extensive procedures. His assistant, Ana, is warm and friendly, attentive to even the smallest details like wiping debris off your face and applying Vaseline liberally to prevent cracked or chapped lips. She delivers all the requested instruments to Dr. Picot for a smooth operation. I also experienced Nelli for a cleaning and she was wonderful. She was thorough and informative. Dr. Sanders did a quick exam after my cleaning and he was so nice. And finally, the front desk staff, Jasmine and Victoria, are welcoming, friendly and efficient. The office is immaculate, nicely decorated with state-of-the-art equipment. My only concern has been understanding the billing documentation, and getting through on the phone. My overall experience has been great, and I’ve already recommended them to friends and family. I’ll be back — my teeth are important to me and I trust Dr. Picot and his staff to keep me smiling!

This Office Is Def Vibes! The Front Desk Was Warming. There Wasnt A Long Wait Karen Did My Deep Cleaning She Was AMAZING. ! I Def Found My Dental Office Home ☺️

I've been going to SouthEnd since November 2022 and I've continuously had great experiences every time. From the front desk staff to the DAs and Dr. Sanders, everyone has been extremely kind, friendly and helpful! Dr. Sanders is always funny and friendly when I get to see him. He also offered me some great encouraging advice the first time I came in about being grateful to be able to afford dental services 🙌🏾 My first visit I met Claudia, one of the techs and she was amazing as well. Also, Victoria at the front desk was recently superrrr helpful this week! The other woman at the front desk with the locs(I haven't got her name yet) is always friendly and I always compliment her style 😎 I will continue to come back and recommend to my friends!

I’m a little late with my review 🥴 but I would like to say that every time I come here I feel at home. The staff is very polite and professional. I had an appointment feb 1st and I was in and out. I think the dental hygienist I had name is Nellie. She did a great job , wasn’t too rough and made sure I was ok throughout the whole process. Whenever I get asked the question “ do you know a good dentist” I always recommend this place.

Top of the line facility, everyone was very friendly. Dealt with Karen as my hygienist, she was great! She was very friendly, explained everything she was doing as she did it, and all around delivered a comfortable experience.

Karen was amazing!!!!! She was very in formative and took great care of me!

The crew at southend is awesome!! Jasmine is the absolute best and the doc who seen me was a GOD sent love him!!!

I came to South End Dentistry to establish care after relocating to Charlotte, after reading so many positive reviews. Claudia was my dental hygienist and she was AMAZING! She kept me informed the entire appointment, plus she explained each tool and step she was taking throughout the visit! I would definitely recommend scheduling your dental needs with this practice!

Here is my honest review of SouthEnd Dentistry: Facility- State of the art. The environment, from the soothing contemporary music, to the seats, to the building itself is well kept, well decorated, and very comfortable. Staff- What stood out was how upbeat and full of smiles everyone is. This seems to rub off on the patients as most seem to be in a pleasant mood, myself included. The MVP of Dr. Picot’s staff for me is a lovely young lady named Ana. She has been kind, attentive, humorous, and takes great pride in her work while making sure I was as comfortable as possible. She deserves a raise!!! Dr. Picot- I avoid the dentist like Covid-19. The only dentist I will go to is Dr. Picot; he’s that good. Enough is said about his skill set, which is out of this world, so I’d like to give a sightly different review. What brought me into his office was his skillset but what brings me back is the type of person he is. I walk into SouthEnd Dentistry as a patient and leave feeling like a valued friend. His bedside manner is incrediby soothing and the way he engages makes you feel heard and valued. I could not recommend Dr. Picot more and would give him and his staff 10 stars if I could. Fantastic experience!!!

I had great service today during my teeth cleaning appointment. Claudia was professional, thorough, and very informative about my dental health. Dr. Justin Sanders then followed up with an exam and helpful information on how to maintain good oral health. South End Dentistry is the best!

Everyone from the front desk staff to the hygienist to the doctor was knowledgeable, patient, and helpful. Top tier service!

Great staff. I am so afraid of the dentist and they made me feel much better and now I know what I have to do.. thank you!