Archstone Dental & Orthodontics Hulen

I have been taking my daughter to this place since she was 9 months old, they have never been an expert on children, but at least they were kind and careful. In her last control, now almost 3 years old, I can say that it was the worst experience we have ever had. For almost a year every time I go I have to change providers because the same professional is never there, it's just a call, but in the end I never have continuity with who sees my daughter. I wish it was just that, all the staff change every time I go and they are more and more rude. They even made my daughter's gums bleed, they are not professional at all, they do not treat children kindly. They are not animals!!! If someone approaches you to touch you, you will surely react with rejection, but if that same person explains to you and speaks kindly to you, surely your reaction will not be the same. It's the same with children! they are not animals! you are not examining a dog!! THIS PLACE IS NOT FOR CHILDREN!

The staff was great, friendly and very helpful and Dr.Quade is wonderful..Love her and that was my first visit..Thank you

I'm not a person to comment anywhere. But for the service and the lack of professionalism makes me say and leave this comment for you. I went to a routine check-up about every 6 months. When I came in, they told me that I had 2 cavities in my teeth. They never showed me the cavities and they didn't let me see them on the x-rays. Then my pain begins. It turns out that I come back to remove the 2 cavities. In one of them they make me a filling. And from there is the lack of professionalism of this place. As it is possible that I will return after 2 weeks. I call to make an appointment and the person who attends me will never make my appointment. I show myself and I didn't appear on the list. They took care of me because I have a lot of sensitivity and a lot of pain. They lowered the filling more but it doesn' even go away so the pain continue . I come back to the week to affil with the pain and the only thing they tell me is that they are going to make the filling again. I have an infinite pain that I don't sleep, I don't eat well and they don't make this urgent and they're going to make me wait another week. That's not professional and human. The worst dental clinic of my life. If you want to have problems and pain, this is the right place. If you can really go somewhere else for your well-being, go somewhere else. Thank you for reading this comment and I really tell you to be very careful with this dental clinic.

Dr Quadr and the staff here at Archstone Dental were awesome. I’ve been looking for a dentist I could feel comfortable with in Fort Worth for a while now, and I have finally found that dentist. They are so competent and very nice and friendly! East to find as at Hulen mall

Very good experience for my initial visit. Dentist and hygienist were both very nice and accommodating.

This place is horrible but I been going here for a while trying to give them chances cause now days it's hard to trust places cause of COVID but every time I come it's something the appointment will be for one thing but get there and all they will end up doing it cleaning because either the doc they have doesn't do this or that I'm just sick of it . I honestly do mean everytime. It's always a excuses for some this place just needs to completely close !!

They are always do kind and very fast! We love them!

The dental program offered by this dental establishment is a fraud!! Do not use it!!!

If I could it would be NO star's!! The set the appointment 6 months ago for 12:30 to accommodate my busy work schedule. Then last week informed me that it needs to be rescheduled due to not having a dentist available. I tried to call several times but only go to automated service - no one ever answered or call me back. Then I received a text message that I was rescheduled for 11/12/22 same day but at 9:30 AM, okay. I arrive at the Mall location at 9:03 for the appointment; but can't get into the Mall location which doesn't open until after 9:15-9:30 door's open to public for elderly one's that walk for health. I get to the location only to wait until 9:55 with No one ever opened up the location. When I left the Mall it was still closed!!! Very unprofessional ☹️🤔

I am a coward when it comes to dental work. Everyone here is kind and capable, and that helps put people like me at ease.

I would recommend Archstone Dental good customer service . The dentist is awesome.

Such a great experience from beginning to end! I would recommend this office and will be looking forward to coming back in six months. There was some confusion with my insurance on arrival and Gabby at the front desk took the time to verify that I would be covered over the phone with my insurance provider. Any other office would have just sent me on my way to find another dentist. I’m also pretty sure everyone in the office worked into their office lunch break to finish my appointment. Dr. Pak was very thorough and had great bedside manner. Convenient location too! Don’t fret and make yourself the appointment.

They are fantastic with special needs kids. Extremely patient, understanding, and qualified

Extremely fast, friendly, and helps with cost EVERY time! If you need something taken care of there’s a good chance they can get you in the day of! 👌🏻

I am a patient of Dr. Jan Ortiz and I go to the Hulen Mall clinic. I am very satisfied with the service and attention I have received. Dr. Ortiz is amazing, very friendly and a great orthodontist. I 100% recommend the services of Dr. Ortiz.

Excellent staff and A Fantasias Dentist! Every visit staff went above and beyond! Calm and peaceful atmosphere Smiling bright⚡️

It was a nice experience. Very knowledgeable and professional.

New receptionist lady was disrespectful, impatient and had attitude. If you don’t like working there, quit! Definitely not made for the job.

They really took care of me at Archstone...I feel great!

In on time, great folks working on your teeth, it’s a pleasant experience, then you are out of there. What’s not to like about that. SO different than most of my past trips to the Dentist Office.