About Keller Modern Dentistry and Orthodontics
Keller Modern Dentistry and Orthodontics:
Keller Modern Dentistry and Orthodontics is a dental practice located in Fort Worth, Texas. The practice offers a wide range of dental services, including general dentistry, cosmetic dentistry, oral surgery, orthodontics, and teeth whitening services. The practice is open from Monday to Friday, from 7:00 am to 5:00 pm, and on Saturdays and Sundays, the practice is closed.
The dental practice has a team of experienced and friendly dental professionals who are dedicated to providing high-quality dental care to their patients. The team includes dentists, dental hygienists, and oral surgeons. The practice has state-of-the-art facilities and uses the latest dental technology to provide the best possible dental care to their patients.
Patients have praised the practice for its excellent customer service, professionalism, and quality of care. The practice has received positive reviews from patients who have had a good experience with the dental team. The dental hygienists have been praised for their gentle and pain-free cleanings, and the dentists have been praised for their expertise and caring approach.
However, some negative reviews have been left by patients who felt overcharged for dental work or were unhappy with the wait times. Despite this, the practice has a good reputation in the local community and is a popular choice for dental care.
If you are looking for a dental practice that offers a wide range of services and has a team of experienced and friendly dental professionals, Keller Modern Dentistry and Orthodontics is worth considering.
Reviews (153)
T
Tracey Rafique
★★★★★
Jan 20, 1970
They are incredible!!! Everything and everyone is very kind, patient, and very good at all things dental. I’ve never, ever had a bad experience. Very advanced practice. Dr Springer, Tracy, Christie always go above and beyond! Can’t go wrong with anyone there for treatment. ❤️
E
Elena Delgado
★★★★★
Jan 20, 1970
Very good care, as always
D
Dez Brown
★★★★★
Jan 20, 1970
I’ve been coming here since 2019 and I have always received the best care.
I first want to note that I actually take care of my mouth and take oral heal seriously. Their recommendations for keeping my teeth in the best shape has always been good and precise for my needs.
Asia does a wonderful job with the cleaning and making sure you’re comfortable during the entire process. The ladies at the front are very friendly. I can see me coming here for years to come.
R
Rocio Toon
★★★★☆
Jan 20, 1970
Tracy is a great hygienist! I’ve moved around a lot and seen many dentists and hygienists and she has been the best by far! Most pain-free cleanings and she is so friendly and gives good hygiene tips. The wait to see a dentist is super long though. Show up for a 7AM appointment and don’t leave until 9:30. I’ll continue to come to Keller modern dentistry for Tracy.
K
Keri Thibodeaux
★★★★★
Jan 20, 1970
My family has been under dental care with Dr. Springer and team since 2016 and it’s has been the absolute best dental experience. The cleanliness, friendliness, and gentle and compassionate concern Dr. Springer provides is off the charts. I leave the office KNOWING what is needed to maintain or correct any concerns regarding our individual dental needs. My children have ALWAYS felt comfortable going to get exams and cleanings here which means so much to me and speaks volumes of the care provided. You are in great hands with this team!
Thanks to Dr Springer; I am Smiling with confidence
Keri ~ 😁
M
Mike Martin
★☆☆☆☆
Jan 20, 1970
I went here in July and august for crown and wisdom teeth removal. For both visits total paid was roughly $1500, with insurance. I thought it was expensive at the time, but I paid the bill. About two months later I receive a statement from my insurance company stating the total amount paid out to Keller Modern Dentistry and the amount I should have paid out of pocket. The difference was $773, that I paid extra and should not have. I called both my insurance, to verify, and Keller modern dentistry to get a refund. After numerous calls to Keller modern dentistry(speaking to Fabiola), and filling a grievance report with my insurance company, I received a partial refund, but still never got the full amount back.
Not sure why this happens?? Imagine paying nearly $775 over for a service and then never really getting a clear answer as to why from the company? And then never really getting a full refund back. It’s ridiculous. I’m tired of it and gave up. Will never go there again.
J
Jannine DiGesu
★☆☆☆☆
Jan 20, 1970
I do not recommend this company unless you are knowledgeable in dental insurance and willing to ask many questions. They will charge you for services not covered by your insurance and refer you to subcontractors out of your insurance network without notification. Dentist actually solicited a Google review after carving out two teeth to prepare for a root canal.
I was not going to post a review but the more people I talk to about this place, the more I find out about people having similar experiences. The staff and dentist are nice at first, but they will take everything from you if you aren't paying attention.
Other things to note:
-six month cleaning may not be done by a hygienist, but they'll charge as if so
-six month cleaning "requires" x-rays and photos
-first exam and emergencies are easy to book, cleanings are not
-first exam will take hours if expecting to receive a cleaning that day
-billing will threaten you with "collections" before notifying you owe money
-billing never matches what is sent to the insurance company
I could go on and on, and it's only been one year with this dentist.
R
Rachel Polly
★★★★★
Jan 20, 1970
Front office staff and dentist were great! Dr. Oushy, Meghan, Sharene, Sharefah, and Samatha, thank you so much for fixing another dentists mess up, and always getting me in when I needed to be seen.
M
Mandy Bradley
★★★★★
Jan 20, 1970
Best dental office to use if you are nervous about going. I have gone with my husband to see Beatriz Springer and my mother to see Sarah Oushy. I plan to bring my mother in law next. They are both very compassionate, gentle, and patient. No reason to put off going. Front office are friendly and knowledgeable. They showed me we were going to be overcharged at a different dental office and saved us a lot of money. Great place you will not be disappointed!
D
Deb Bottorff
★★★★★
Jan 20, 1970
I absolutely adore this dentistry!! Everyone is so amazing and friendly!! I had a horrible experience at another local dentist office but Keller Modern Dentistry restored my faith! The front office is amazing, Dr. Springer is awesome and Christi is the best! But really, the entire office is the best I have ever seen! Thank you Keller Modern Dentistry for being who you are!! My dentist for life!!
J
J'Quann Jones
★★★★★
Jan 20, 1970
Keller Modern Dentistry and Orthodontist is an excellent place to go to for dental work. I have been going here for a few years now and I haven’t had any issues when doing any check ups. Recently I went in (1/11/23) for my check up as I haven’t been able to go since Covid started. I was well overdue and very anxious to get it completed (I genuinely do not like getting dental work done). Everyone was very accommodating and kind throughout the whole process. I had the pleasure of having Dr. Oushy (like sushi!) as my Doc and she was amazing. Talked me through the whole process and what I needed to get done. She had examined my teeth and noted I had Periodontal Disease and should get a full deep cleaning completed. Of course, my gums being inflamed would cause this to be a rather big pain. She recommend issuing laughing gas to me and getting numbing injections to avoid any pain. Let me say, I don’t drink, smoke, or do anything drug related so this was an experience. But Dr Oushy helped me through the whole thing. That and her assistant Sharefah and the Oral Physician Azaia were so helpful and kind. They calmed me down and allowed me to get the work done with little to no issues. Most of all, very little pain. Any felt was like a poke from a pencil lightly on the skin. Overall I would highly recommend visiting and getting your treatment done. I will be coming back as I always do!
I have never EVER been greeted so well by a doctor or staff. I was blown away by the professionalism. I absolutely loved Dr. Oushy, she was very informative, clear and caring. My hygienist Azia did a fantastic job and had a fun sense of humor. I'm bringing my whole family over to this facility. Highly recommended !
L
Lydia M
★★★★★
Jan 20, 1970
Samantha was so professional, kind, understanding and could probably hear the panic in my voice when trying to get an appointment with an endodontist. My son was in the ER over the weekend due to an infection in his crown and I had called over 6 offices to try and find an opening. She was able to get us all connected and seen the very next day. I am so grateful to her and the team at Keller Modern Dentistry.
R
Robin Henderson
★★★★★
Jan 20, 1970
Professional, caring, and friendly!
D
Deborah Freeman
★★★★★
Jan 20, 1970
Tracy was great dental hygenist
J
Johnny Mai
★★★★★
Jan 20, 1970
Big shout out for Tracy and the team, I usually very scared of going to dentist appointment and they always make me feel welcome and comfortable, overall the experience was great
T
Timothy Golden
★☆☆☆☆
Jan 20, 1970
From beginning to end, the experience here was uncomfortable. It was my first visit and I had come for a dental check up and cleaning, as is typically recommended every 6 months. When I entered there were two receptionists, they were busy and asked me to sit down to fill out some paperwork. While I was waiting I noticed another person in the waiting room. The receptionist called her up to go over the dental recommendations. The customer looked young and the list that was recommended for her seemed quite extensive. I figured that she was another sticky candy eating, no brushing young person (not unlike how my children would like to be) that just needed help. I overheard the receptionist that was providing the dental service information give the customer an overwhelming number. Listening to her recoil in shock, I was surprised to hear the receptionist continue to push for the sale. In a state of relief, the conversation was over and I overheard the receptionist call My dental insurance. The dental insurance we have is pretty good and has a $7,000 annual limit. Meanwhile, it took 2 HOURS to get called back for x-rays, I met a bright and energetic image technician with fantastic small talk skills. When my imaging was complete I was led to a dental chair, and in the room were big posters on gums and periodontal numbers. I knew they would recommend a “Deep Cleaning” before even talking to the dentist. When the dentist came in she started right with the numbers Deep Cleaning Recommended, sigh…Predictable. I also had a wisdom tooth that was troublesome, the Dentist recommended removing it, along with the tooth next to it, due to decay. My first thought was “I need to go soon to get the kids, I’ve been here two hours already”. I asked about the regular cleaning, and she said “Someone will be in here to talk to you about what the costs will be”.
I met the receptionist in the hallway, as I was walking out and she handed me the Quote too go over. Care to guess? Yep, slightly ov
C
Christina Crayton Bolden
★★★★★
Jan 20, 1970
I love Dr. Springer & her entire team! They always take care of me!
P
Phillip Cleveland
★☆☆☆☆
Jan 20, 1970
Buyer beware! This place wastes your time and overcharges for dental work. When you make an appointment as a new patient for cleaning they may or may not clean your teeth even though that's what you scheduled. They have very minimal staff and take one appointment to make it into two. A complete money grab. My family will not return.
G
Guillermo Mclean
★★★★★
Jan 20, 1970
They were very personable attentive patient and effective all the things I like in a dentistry they're Front of the house staff were very inviting I will definitely come back