North Tarrant Dental Care & Orthodontics

Dr. Jaetzold and Ruby were awesome. Very thorough and gentle.

Over booked as usual. Waited an hour for an orthodontist appointment. But we do love Ms. Agnes.

Very pleasant experience as always and Dr. J is THE BEST!

Nice clean place. Staff great attitudes. Dentist straight forward and to the point. He is a Dentist not a salesman. I like that.

I called the number below per request,and they were clueless. Not surprised one bit. Horrible customer service. The Dental Hygienist broke the bar behind my front teeth when scaling my teeth during a cleaning. After my cleaning I requested to not have her again because she was all over the place. She was a fill in from another location. Well shortly after the cleaning the bar broke but not completely off just dangling poking my tongue. I had several conversations about it with staff. They took it upon themselves to not make any notes in my chart about it. They did not offer to pay for it or have it replaced by their orthodontist. They never returned calls when I asked what they planned to do about it. I finally told them to stop calling me as I would not be returning due to this situation. Make sure you check with your insurance Co before scheduling any appointments because they do not do their due diligence beforehand and will try and stick you with the bill. Go elsewhere.

I get anxiety when I go to the dentist, but when I came here the staff was super nice! The assistant and dentist were awesome. They made me feel very calm and they were very professional and friendly as well. I would recommend this dentist to any and everyone that needs a dentist! Thank you North Tarrant Dental Care!

10 year customer and my last visit they set me up with an out of network provider and wont comp the remaining $80 balance. Really?

Very welcoming dental clinic. Shoutout to Liz, the receptionist. She treated us with kindness and respect.

LOVE, LOVE, LOVE Dr. J, Dr. Appiah and their staff. Everyone is so friendly, knowledgeable & polite. The Office Manager, Liliana and their dental assistant Agnes are so helpful.

This used to be a fantastic place. No longer. The hygenist I used is great but if you need _anything_ else you are hosed. There are no longer 2 brain cells left to rub together to make a third. The receptionist and business office people cant form a single coherent though nor do they know WHAT is going on with insurance and/or billing. I'd been going to this place for just over a year and that much has changed in that time. Do avoid this place.

This place is awesome. From the front desk staff to the awesome Dentist. Professionalism at it’s finest. Highly recommended.

Patient for 5+ years. Fantastic for cleanings and appointment availability. But please BEWARE of any more serious work they may suggest. I had two onlays that left me with pain so they suggested a crown on both teeth. Two crowns later and I was still in pain. Next they suggested and performed a root canal on one of the teeth. After still experiencing pain I was referred to an endodontist. After a 3D scan there it was decided that those two teeth were cracked and at least one should be removed. North Tarrant only offered to discount the cost of the crown for the procedure to remove one of the cracked teeth. All in all I now have a fear of dental work, can only chew on my right side and will eventually have to have tooth removed due to damage sustained from their dentists.

This is regarding myself and my husband Freddie Holly, experience here. We were coming here when we lived in Texas a year ago and always had to deal with the front office and payment issues. We both had insurance and always paid any fees due upfront before leaving. He had braces and I got routine cleanings. Now, our last visit we made sure to speak to the ladies and let them know we are moving OUT of the state of texas and want to close out any fees on our account and to obviously end services for his braces since we won’t be there. Months later, we get bills sent to our email saying we owe them money. BOTH of us had separate bills. So we called and I had to speak to over three different ladies who said they had messed up and it shows that my insurance wasn’t on one of the visits and they were fixing it because they had some changes on their end and it was their mistake. Ok, so my payment was good to go now and I’m cleared according to them. Well guess what, here comes the emails again saying I owe them money. They cannot get their financials in order and I am 100% sure there are MANY others who are dealing with something similar. I need this to be fixed immediately but I never know because each person i’ve dealt with was not doing their job correctly and someone there messes up the accounts. On top of my own account my husband just dealt with the exact same thing. They called and he assured them of the situation which they say they didn’t know he wasn’t going to this dentist anymore when we cleared our account BEFORE moving out of state. Why would you charge someone for braces if they closed the account due to a job relocation???? It’s outrageous, unprofessional, and unethical to continue charging old clients for absolutely no reason but mistakes on their own accounting side. Please to the owner, feel free to contact one of us to fix these problems yet once again that are occurring all over again.

My family and I truly appreciate the dentist and staff at North Tarrant Dental. They have extinguished all fears that my kids once had when visiting the dentist. If you're looking for a good dentist look no further, this dentistry is the best!

Great people, good location, Great service!!!

The entire experience was really nice and relaxing. The staff was extremely nice and courteous as well as informative!

I am grateful the dentist was able to see me on an emergency basis without hesitation.

We have been going to this place for years from Euless. We love the service.

Great place and have been going to them since they open their first location in North Arlington

I'm not sure where everything went wrong with the service. My son got his braces on here and everything was going just fine until...THEY SENT THE LAST PORTION OF THE BILL TO THE WRONG NUMBER at Metlife! We only found this out because I CALLED MY INSURANCE TO VERIFY THE FAX # INFO none of the billing ppl worked with my insurance to figure out why they hadn't paid. My portion has been completely paid since last year.I have never dealt with anything like this, this has been ongoing for months now my son was originally supposed to have the braces off on July 2022! So my son is being punished for their negligence! My daughter will NOT BE GETTING HER BRACES HERE! I'm finding a new dentist and Orthodontist! The customer service is horrible, this office is ver poorly ran. Never again.