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Review of L. Craig Alford, D.M.D.

L. Craig Alford, D.M.D. is a dental clinic located in Charleston, South Carolina. The clinic specializes in general dentistry and offers a range of services including cleanings, fillings, root canals, and crowns. The clinic is open seven days a week, with hours from 9:00 AM to 5:00 PM every day.

The clinic has received mixed reviews from customers. While some customers have praised the clinic for its professionalism, kindness, and helpfulness, others have criticized it for poor customer service and long wait times. One customer complained that the clinic charged their card without their consent and never followed up to complete their root canal. Another customer was disappointed with the unprofessional staff and the high cost of their dental cleaning.

Despite the mixed reviews, many customers have praised Dr. Alford and his staff for their knowledge and expertise. One customer noted that Dr. Alford has "blessed hands" and helped them come up with a care plan for healthy teeth. Another customer appreciated the staff's efforts to accommodate their anxiety during their dental procedure.

If you are looking for a general dentistry clinic in Charleston, L. Craig Alford, D.M.D. may be worth considering. However, it is important to note that the clinic has received mixed reviews from customers, so it may be a good idea to do some research and read customer reviews before making an appointment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

L. Craig Alford, D.M.D. Reviews - 18

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
katy tsai

I tend to move often and usually go to the closest dentist which is how I found Dr. Alford. I haven't needed any dental treatment, and enjoy going for my dental cleanings. Dr. Alford is great as well as the staff. Everyone is friendly, and I've never had any problems! (I'll also stop by Chef Racks Garlic Crabs after my cleaning.)

Kristin Blackwell

Dr. Craig Alford and his staff are amazing! From the moment I called to make an appointment to the time I left from my appointment, I had such a wonderful experience! Megan was so awesome at getting me an appointment and making me feel welcomed way before I even came through the doors! Tiffany was my amazing hygienist who explained everything step by step of what to expect during my procedure and boy can she clean some teeth! I’m still smiling! Lol! Dr. Alford was very thorough in the breakdown of the next steps to take with my dental care. They are all so knowledgeable and happy with what they do. They truly make you feel like you’re family. Thanks again! ‘Til next time!

jennifer

Do yourself a favor and find a different dentist office. I was treated very poorly and won’t be returning.

Rubys Academy Preschool

One of the best in the area!! I look forward to my dental visits. Never have I experienced a higher level of peace and trust when going to the dentist. I have always felt safe and secure when going to the dentist. I basically go to sleep in the chair. The atmosphere is so calming and relaxing. I get my teeth cleaned three times a year. The entire staff makes me feel comfortable and important. My needs are always first. I have never been asked to get unnecessary additional services like the other dental offices. If you want a healthy and clean smile, see Dr. Craig Alford. He is the best!!

Dave Bilodeau

I had to have repair work done on upper teeth. During one of my appointments, Dr. Alford had an emergency patient come in, but he stayed late in order to work through what I needed done. He and his staff are friendly, courteous, and hard working. He really goes well out of his way to do what is in your best interest, while being careful to balance the economics of your situation. He's willing to go the extra mile (or more) to give you the best possible value.

My experiences with Dr. Alford have been that of caring, generosity, and great skill. He's really made a difference in my life. I would recommend him and his staff to anyone.

Jay Emm

Dr. Alford and his staff are excellent! I have been his patient since 2016 and I had to get a filling yesterday on short notice. They made room for me the same day, and the staff could not have been more accommodating. Kudos to Belita, Tiffany, and Lauren and especially Dr. Alford. If you’re looking for a dentist, I highly recommend Dr. Alford. 👍👍

Amber Williams

Very disappointed. I asked for a Saturday appt specifically because I work Monday to Friday and can’t take off. Came Saturday for my appointment after waiting 2 weeks and then waited 2 hours for them to tell me they would call me Monday with how much it would be because they couldn’t see my insurance. Went outside called my insurance myself and they told me my insurance didn’t cover anything and it would be $650 to clean my teeth even thought I was in network. Went to another dentist the following week and got my teeth cleaned through my insurance for $24. Staff was unprofessional and it was a waste of time and gas. Glad I didn’t waste the money and let them scam me

Carol Simmons

Friendly staff BUT always overbook patients. I know there are times when unexpected incidents occur during a visit. But I’ve waited over 25 minutes before being seen by Dr. Alford or his staff 3 times, I’ve waited 5 times for over 45 minutes to be seen before I left. Dr. Alford has total disregard for others times. On my last visit I explained why I was leaving and advised I would NOT be returning. You would have thought someone would have contact me; oh well I’ll return to my old dentist.

Michael Sanderson

After 10 years of having bad crowns, Dr. Alford accodmated me like no other dentist would for the endless visits. I walked out with a new smile, confidence and a new self esteem and a healthy smile.

Keshi Terry

I trust his work and judgment, he has been my dentist for 3 years now. All his work is on point. I just got my root canal finished and it looks nice. And feels great 👍🏽

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