MINT dentistry | Lancaster

Literally only giving this location one star because my hygienist, Lin, was great. She was so nice and courteous that it almost made up for the rest of my experience.

The dentist was very brusque and did not take the time to inform my of my care/treatment. He showed me a total of 3 cavities on my x-rays, but when the front office staff come in to go over my treatment plan, she showed me a bill for 6 cavities. When I questioned this she said, "Oh, he must have only shown you 3 and not the rest." Also, the quote I received to have all 6 cavities filled was $2709.00.

After his evaluation, the dentist handed me a Rx for tooth paste, without any explanation for why I needed a prescription for toothpaste. When I questioned what the RX was for, his response was, "it is to prevent cavities. I will leave it at the front for you to take when you leave." When I did leave, there was no prescription, no "complimentary" whitening tray (which I took molds for at the appointment), or a complimentary toothbrush and tooth paste.

I had heard such good things about Mint Dentistry, which is why I choose the location. As someone who loves to go to the dentist (though I hadn't been able to go in a while due to moving to a new city & Covid-19), I was utterly disappointed and honestly aggravated with the whole experience.

To my hygienist Lin (or Lynn): You were amazing. You were so professional and courteous. PLEASE leave this Mint location because you are too good to be working there. Thank you so much for care during my visit! Your professionalism and care is the only reason my entire experience wasn't completely awful. Thank you.

My teeth are very sensitive and I informed the staff this pertinent information at the beginning of my visit. The staff took this concern into consideration and made my visit a joyful one. Not only were the staff careful with the handling of my teeth cleaning, but also shared suggested products and best strategies that would help with teeth sensitivity. Also, I was given continuous praise about not ever having any cavities. Thank you for the MINT Dentistry experience!

Wow! The best teeth cleaning experience I've ever had! Julia handled my check up and made it very easy and comfortable for me. The person that cleaned my teeth was Henry and it was absolutely painless. Dr. Ken was also very nice and informative making my experience better. I will definitely come back here again for my next appointment! Highly recommend this place!

Had a great experience at this office! The dentist is the last place I want to go and I get severe anxiety before going in, but the employees at this office made me feel more comfortable than I ever have had at the dentist! I appreciate that they went into detail when explaining my treatment plan and they gave me multiple payment plans and options. I will definitely return and encourage others to go as well.

My experience was great. It was my very first time and I have a significant amount of work that needed to be done but I hadn’t been to the dentist in a while due to me not being insured and I couldn’t afford to pay out of pocket . The extent of damages is pretty severe and sometime I do feel a bit embarrassed about how people will see it and judge me off of how my teeth look like they hadn’t been taken care of in some parts. The staff made me feel so comfortable and welcomed and provided me with a clear treatment plan and made sure I understood everything , I’m so glad I came to this dentist office and I look forward to getting everything done with them .

This was one of my best visit! The staff was great! They made sure I was comfortable. They always said my pleasure! I would recommend this location to every one. The best part was that! I did not have my old set of whiting trays. They made me a new set! Thanks mint for keeping my teeth white and pretty!

Wow what an awesome experience I had at Mint Dentistry. My sister preferred me and I the experience was everything she said from the time I walked in until the moment I walked out. I was greeted by friendly professional staff and then was taken for X-rays and the friendliness and care never stopped. This was the first time in my life were the cleaning of my teeth was smooth, easy and relaxed. They treated me as if I was on a mini spa: the massage chair, Netflix and friends😄. Truthfully I’m 48 years old and I always have my teeth clean twice year and Mint Dentistry is now my favorite place to go,

They made me feel so comfortable and they took real care
of me . I was in pain but I feel good now. I wasn't expected to to do the deep cleaning I needed but they made it away so I can do it and didn't cost me alot of money! Glad I choice Mint instead of the provider that my insurance suggested. THANKS MINT!

I felt comfortable upon entry! The receptionist was very professional and knowledgeable. I was comfortable immediately. Everyone took their time to explain in detail of each procedure. The doctor was very patient not hurried as I have experienced in the past. Special thanks to Linda. I like this location!

Love this place. Came here for the first time not to long ago. Friendly service and great staff. I felt very welcomed and the receptionists are very easy to talk to! They also offered me a free whitening kit as well.