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Review of Mockingbird Dental Group

Mockingbird Dental Group:

Mockingbird Dental Group is a dental clinic located in Garland, Texas. The clinic offers a range of dental services, including cosmetic dentistry, teeth whitening, and general dentistry. The clinic is open Monday to Friday from 8:00 am to 6:00 pm and on Saturdays from 8:00 am to 12:00 pm.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its friendly staff and excellent service. They have commended the dental hygienist, Melissa, for her professionalism and gentle approach. Some customers have also appreciated the follow-up calls from the clinic after their procedures.

However, other customers have expressed dissatisfaction with the clinic's services. Some customers have criticized the dentist for being unprofessional and rushing through appointments. They have also raised concerns about the quality of the dentist's work, with some customers claiming to have experienced adverse effects from the treatment. Some customers have also complained about the long waiting times and difficulty in getting timely appointments.

Despite the mixed reviews, Mockingbird Dental Group remains a popular choice for dental services in the Garland area. The clinic's convenient location and range of services make it a convenient option for many customers. However, customers are advised to carefully consider their options and read reviews before choosing a dentist.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Mockingbird Dental Group Reviews - 27

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Brie Tyler

My dentist retired so I went to Dr. Rollins for a cleaning who told me I needed a filling redone. I hadn’t had one in years and didn’t have any issues. The filling was super painful. I had to get it filed due to my bite being off and had to wait a week in pain while she was on vacation. I told her I still had throbbing and she thought I was fine since the pain wasn’t waking me up at night. Two months later I call about the same pain and I am charged for my follow up visit. I needed a root canal and a crown. I always had to wait a long time at appointments and never an apology. I wish I would have gotten a second opinion on that filling. Later I realized it seemed she was selling services like sealant and other things my dentist never discussed. Do not recommend.

Danna Duerson

Great follow up. The whole staff seemed very caring and concerned about me after my procedure. Never has a dentisit followed up with me two days in a row not even once. Mockingbird staff went above and beyond to let me know they cared. Whole staff is very pleasant. Highly recommend them for your oral care.

Karen Pinkston (KP)

This little place just before Bass Pro is the best. Everyone there is friendly and gives great service. They staff call before to confirm benefits and remind you of the appointment. Dr.Bella is great. I am usually fearful because it always hurts just a little. My cleaning and exam were totally painless and thorough.

Shane Daugherty Jr.

I’d highly recommend Melissa at Mockingbird Dental.

I’ve been with Melissa for many years. Once Dr.Trees closed his practice, she transferred her. My first visit was very warm and inviting. Every staff member I encountered was friendly, professional, and very helpful.

As always, my visit with Melissa was A+++.

Overall, a positive experience!

Marsha Maldnado

This is an amazing dental office!! From the front of the office to the Dr. Everyone was so welcoming. The dental hygienist was so gentle and explained everything. I highly recommend this dental office. EXCELLENT!!!!

Tammi McGahan

Melissa Lambert is the best dental hygienist and always makes me feel at ease when getting my teeth cleaned! She incredibly thorough but gentle. The staff and doctors are very friendly and welcoming. My family will be back for all our dental needs.

Alex Eugene

Not professional, not kind, not considerate. Worst dental practice I've ever been to in life. They didn't help me at all and had no concern for my well being. Dr Mckinney was nice but the rest of the staff was very rude and did not value our time or money. We felt very taken advantage of leaving the office and during this rough time (COVID-19) you want to go to a place that is considerate of financial problems before overcharging people.

Silverio Leon

Mockingbird dental is an outstanding dental office with facilities that are up to date and exceed sanitary standards.The doctors are very knowledgeable, attentive and hospitable. My experience was beyond what I expected. From the front desk to the dental assistants, I couldn’t have had a better experience.

Anne Kamper

Great experience! I hate having to go to the dentist and understand it is necessary. I have had bad dental experiences in the least. However this is a great office. Beautiful inside very modern. Dr. Rollins very nice and very thorough and I didn’t feel rushed. Not overly expensive like my last dentist and on my insurance.

Edward

The waiting room is warm and inviting, and never crowded. The office gets me processed for my appointment, and back to a room quickly. The doctor is always on time; at most I have had to wait 5 minutes in the room before work begins.

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