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Review of JR Gonzalez DDS
JR Gonzalez DDS: A Professional Dentist with a Knowledgeable Team
JR Gonzalez DDS is a dental clinic located in Irving, Texas. The clinic specializes in providing dental services to patients of all ages. The clinic is open from Monday to Thursday from 7:00 AM to 4:00 PM. The clinic is closed on Fridays, Saturdays, and Sundays. Dr. JR Gonzalez is a professional dentist with years of experience in the field. He is known for his professionalism and care towards his patients.
The clinic has a knowledgeable team that includes reception staff, dental hygienists, and dental assistants. The team is attentive to detail and provides excellent customer service. Patients have praised the team for their friendliness and professionalism.
The clinic offers a range of dental services, including cosmetic smile design, veneers, and composite resin. Patients have reported mixed experiences with cosmetic smile design, with some praising the work done by Dr. Gonzalez, while others have reported dissatisfaction. However, patients have reported positive experiences with other dental services offered by the clinic, such as wisdom teeth removal and routine dental check-ups.
Patients have reported that the clinic is hard to find on the first visit, but once patients know how to get there, it is convenient. Patients have also reported that the clinic's office service can be poor, with some patients reporting rude and unhelpful front office staff. However, patients have praised Dr. Gonzalez for his professionalism and care towards his patients.
In conclusion, JR Gonzalez DDS is a dental clinic that provides a range of dental services to patients of all ages. Dr. JR Gonzalez is a professional dentist with years of experience in the field. The clinic has a knowledgeable team that provides excellent customer service. Patients have reported mixed experiences with cosmetic smile design, but positive experiences with other dental services offered by the clinic. The clinic's office service can be poor, but patients have praised Dr. Gonzalez for his professionalism and care towards his patients.
joamna salinas
Dr Jr Gonzalez is a very professional dentist. I highly recommend him and his teamwork. Reception staff are educated and attentive to any detail. Dental hygienist and dental assistant are AMAZING!
Cristal Velasquez
Dr Gonzalez was freaking awesome! He told me what I needed and how he would go about it. I appreciate having his opinion because I definitely do not know teeth and I am not going to act like I do. I have been going to him since I was in High School and my husband went through him to get his wisdom teeth pulled as well. He's hands down one of the best. BUTTTTTT that's just my opinion.
Jessica Arvelo
He help me with an emergency what I really appreciated but after that I had a bad experience and not happy with the cosmetic job done ... I won't recommend Dr Jr Gonzalez for cosmetic smile design ( veneers or compose resine or smile design are not his speciality)
Shannon Gregory
I was referred to Dr. Gonzalez as a first time patient by Bliss Orthodontics’, Dr. Henao. Dr. Gonzalez and his team not only welcomed me as a valued patient, but the time and attention Dr. Gonzalez spent reviewing and learning my oral-health history was very much appreciated. He walked me through each step and provided great detail on best next steps. This was the best experience I’ve had with a dentist. I will be returning for my follow-up care. Thank you, Dr. Gonzalez.
alondra yanez
Dr. Jr Gonzalez has got to be one of the kindest and sweetest docs out there. He is a really great dentist and shows he cares about his patients! He knows what he’s doing and will always make sure you walk out with a perfect smile!!! I couldn’t be any happier with the care and GREAT customer service by the way, that I receive here by all of the staff. 10/10 recommend.
Ben Rodriguez
I couldn't be happier with Dr. Gonzalez and his staff. He's a perfectionist and takes time with his patients. It's really hard to find a great dentist. His staff is friendly and everyone is in a good mood. I take my kids there too and he is amazing with them; they are not usually the best patients. The office is a little hard to find the first time but once you know how to get there it is actually very convenient (right off 114 and O'Connor).
Milton Cordero
I was very impressed with Dr. Gonzalez. His professionalism and care. This was my first visit and first impression. He was referred by a very dear friend and also by my Church Priest. My Wife and I were both very satisfied and as We walked out I told my wife that the office service was poor but he was a true professional.
Then a month later i Have a Severe toothache and I called to schedule an appointment. My insurance changed and i was now informed that they will out of network and I now had to pay for the services so I said cancel the appointment I wont be coming. My toothache continued and I called back the next day to reschedule an EMERGENCY appointment. They even provided me an emergency number. The office hours posted were changed after i spoke to them this morning but the office hours posted for Friday were 8:30 to 1:30. After I spoke to them this morning they changed them......Office Hours:
Mondays 8:30am - 4:00pm
Tuesdays 7:30am - 4:00pm
Wednesdays 7:30am - 4:00pm
Thursdays 8:00am - 5:00pm
1st Friday of the month 8:00 - 12:00
The office personnel is a complete different story. She was supposed since the first visit call me or email me to let me know that that she could squeeze my kids and schedule their visit before the year was over and that did not happen and I understand that the time was too close but she did not call me to let me know she wont be ale to. Then she was supposed to call me to work a work plan for my dental work and that didn't happen. Today I get a call and I am told by the office personnel that they weer closed on Friday and that the Doctor was in class.(which I understand) but since he saw it was me and I had cancelled the appointment the day before, he didn't call me back. They also tell me today that they have no time to schedule me and that if I want to see the doctor after hours it will cost me $275.00
Over all I am very disappointed that such a professional has such a poor customer service oriented office staff. The BBB also needs to know.
J Vargas
Excellent customer service, very knowledgeable staff! You won't ever be scared to go to the dentist again. Dr. Gonzalez is the best in Dallas.
Van Aguinaga
Been going to Dr. JR for close to 9 years. Great, professional, respectful staff, the doc is a pro himself and really knows what's he's doing. Love coming here and won't be going anywhere else. They are absolutely the BEST.
C Valentine
Great Dr. but horrible front office person. She was very rude and didn't want to explain things when asked. I would even see others looking at her crazy when they asked questions. I hope she is still not there, I would love to go back.