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Review of La Joya Family Dental

La Joya Family Dental: A dental clinic that offers a wide range of services including emergency dental service, pediatric dentistry, dental implants, cosmetic dentistry, and more. The clinic is located at 1715 E Expressway 83 #4a, Penitas, TX 78576.

The clinic is open from Monday to Friday from 8:00 am to 5:00 pm and on Saturday and Sunday, it is closed. The clinic has a team of experienced and friendly staff who are committed to providing the best dental care to their patients.

The clinic has received mixed reviews from its customers. While some customers have praised the clinic for its excellent service, friendly staff, and clean environment, others have criticized the clinic for its unprofessional behavior, long wait times, and poor quality of work.

One customer mentioned that the clinic is ADHD-friendly and has new arcade machines in the waiting room that are awesome. The staff is welcoming and thorough with explaining what is up. Another customer praised the staff for being fantastic, sweet, and funny. They make sure that the patients are comfortable and explain every procedure with care.

On the other hand, some customers have criticized the clinic for its unprofessional behavior. One customer mentioned that the dentist was very unprofessional when told there was a high point still left on the tooth. Another customer mentioned that the dental assistant was referred to as a doctor even though he never introduced himself formally.

Overall, La Joya Family Dental is a dental clinic that provides a wide range of services to its patients. While the clinic has received mixed reviews from its customers, it is still worth checking out if you are looking for a dental clinic in the area.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

La Joya Family Dental Reviews - 144

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Zina Salinas

Where do I start?! ... I had the best experience here. Staff was FANTASTIC so sweet and funny. They make sure you are comfortable and explain every procedure with care. Dr. Olivares was SPECTACULAR ... I recommend 100%!!!!

Julio Rios

Excellent Service just as expected from such a highly rated Dental Office. Such a pleasurable experience from the front desk to the Dental assistants. My wife and I were received with such a warm welcome...Thank you to Dr. Olivares and Janet for your professional service and Norma for explaining our payment options.

Angelique Solis

Staff was very funny and eased my nervousness. Dentist was very professional and gave a step by step evaluation of my dental needs. Wait time is not that bad if you are a current patient. New patients may take a moment to verify insurance and complete paperwork. Overall, a dental plan was created to ensure I knew what I need to work on. This was important. Will continue going.

Magda Sandoval

Great staff! Very friendly and calm environment! Very clean as well (followed COVID-19 guidance) very professionals...Dentist was very informative about my children's teeth! My children have been going there since before their first tooth came out! Keep up the great work!

John Goodman II

Such great experiences here.

Easy to make appointments... I came as a new patient with significant dental issues, and everyone on staff was very understanding. What might have been several appointments spread out over weeks elsewhere was a much smaller number of appointments, and they accommodated my schedule well and got me in for these appointments in the same week.

Dr. Meza... an incredibly competent dentist. He explained everything to me in as much detail as I asked, which made me feel like a partner in my own dental health for the first time in a long time. When it came time to deal with the worst issue I had, he was straightforward about the reality of my situation, gave me all the information I needed, and was patient while I decided what treatment plan to take.

Eddie is also a great hygienist... a really funny guy who made my teeth feel amazing. Looking forward to seeing him again in six months, as well as all the other staff.

I wish I would have come in four years ago when I first moved to the valley. My mouth would be in much better shape had I done so, but hey... at least I know my teeth are in capable hands moving forward.

Dianelly Gonzalez, M.Ed.

My post keeps getting deleted by them, so let me post again. I went months ago and the “doctor” seemed to be in a hurry working on my filling. I would say that my bite did not feel right and I had the material all on the inside of my tooth. I went to another dentist recently, and was told that I could have needed a root canal from the terrible job that I received. Please save your money, and go elsewhere. I developed TMJ, and the whole left side of my jaw was swollen from the disgraceful work.

DeWayne Gregory

I have been a loyal customer for over 13 years and I am disheartened w/the current level of customer care and service. I was informed that most big the dentist that cared for me and my family have left. We were not notified or informed of their collective departure. The dental assistant was referred to as Doctor even though he never introduced himself formally. He was doing the actual cleaning. I've never had a doctor clean my teeth. I doubt very much that this individual was a doctor I'm I'm sure he was a dental hygienist. This will be our final visit. Quality cannot be sacrificed for quantity. Our family wants to be appreciated as patients not as another billable hour.

Erika Alaffa

This place is great. It confirms your appointment more than once, which is great if you’re forgetful like I am. My daughter and I didn’t wait more than 10 minutes with an appointment. The staff was courteous and the dental hygienist was fantastic! My daughter had a great time as she had her teeth cleaned! Definitely recommend!

Freddy Garcianykoo . de anticipación

My kids had being patients for a long time since their first baby checkup. Today I had appointment for my kids and we took a long time inside the rooms waiting they just did procedure for only one child .the dentist took for ever. I think I should just look for another dentist office.my son have being so scare to go again to the dentist .it already pass hours and his still discomfort were he had the procedure his lips and mouth hurts. Hope they get a better dentist service this is the first time this happens.

Estrella Ochoa

I am very pleased with everyone that works there. Everyone is so awesome and have great dedication to their patients. I'm very happy with the job they do and how they help the patient in everyway. I highly recommend La Joya Dental for any dental procedure that needs to be done. I enjoy every time I go for my appointment. Thank you, everyone for their dedication!!

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