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Review of Ace Implant & Family Dentistry of Plano

Ace Implant & Family Dentistry of Plano is a dental clinic located at 4709 W Parker Rd #550, Plano, Texas. They specialize in dental implants and periodontal treatments, offering a range of services to meet the dental needs of their patients. With their convenient hours of operation, they are available Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 2:00 PM.

The clinic is known for its friendly and professional staff who provide excellent patient care. Many customers have praised the staff for their knowledge, professionalism, and friendly demeanor. The dental hygienists, such as Peggy and Maggie, are highly skilled and provide thorough and comfortable cleanings. The dentists, including Dr. Choi, are praised for their expertise and gentle approach.

While the majority of reviews are positive, there have been a few negative experiences reported by customers. Some customers have mentioned issues with crowns falling off or not lasting as expected. However, it is important to note that the clinic has a policy to address such situations and work towards a resolution. It is recommended that patients discuss any concerns with the dental professionals at Ace Implant & Family Dentistry of Plano to ensure their needs are met.

The clinic's location is described as clean and well-maintained, creating a comfortable environment for patients. The staff is known for their attention to detail and willingness to explain procedures and answer questions. They are also commended for their multilingual capabilities, accommodating patients from various language backgrounds.

If you are looking for a dental clinic in the Plano area that specializes in dental implants and periodontal treatments, Ace Implant & Family Dentistry of Plano may be a suitable choice. Their professional staff, convenient hours, and commitment to patient care make them a reliable option for your dental needs.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Ace Implant & Family Dentistry of Plano Reviews - 66

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jessica Mayers

Amazing dental work and office! I am so glad I found Ace Implant. I have had an extraction, implant and root canal done with them and all 3 have been such a breeze! I normally hate going to the dentist but have felt zero pain and have had awesome and quick recoveries. Dr. Choi is so great and quick. The entire staff is always so helpful with everything, answering my questions and so nice! You can definitely trust Ace with all your dental needs.

Lidongfang Guo

Had to cancel an appointment due to work and they charged me $50 for, it would be fine if:

1. They hadn't called me to ask me do them a favor and move my appointment to accommodate their schedule, I would had been able to make it with my original time.

2. They would inform me of their cancellation policy which they never did.

Tried to talk to them about the situation, not happy with their staff's condescending tone and ethics, gonna dispute that charge with the bank. Two stars for their good teeth cleaning technician Peggy and Doctor Choi.

Jasmine Cui

I've been going to ACE Dental for the past 3+ years now. Their staff have proven to be very professional and knowledgeable. Sherry is always friendly and helpful and she takes time to explain things when I don't understand. Maggie is definitely the best dental hygienist and I never had a bad dental cleaning experience with her. I highly recommend this place to anyone who's looking for a dentist in the north Dallas/Plano area.

Tonny

Maggie is the best dental hygienist by far. She is friendly and always does her job at her best. Sherri always care toward her client and make sure they are satisfied with the service. I highly recommended for anyone who needs dental care. Dr. Bae was quickly and professionally performed my implant. He made sure I was not in pain during and after procedures. In a sentence, all of them will do at their best and you will not regret by choosing them.

JT IV

They have a very nice and clean office. Everyone that works there is so friendly and helpful. They want to make sure their patients are being taken care of. May the hygienist is the best!!! She is very knowledgeable and professional. I didn’t experience any discomfort during the dental cleaning. I highly recommend them to anyone who is looking for great dental experience!

michael lim

I should agree most of the reviewer's comment that here all the dentists and hygienists, especially, Maggie, and staffs, they are all real professional and the most friendly people and the most respectful professional that our family has experienced so far in this Dallas area. I really appreciate their amazing and detailed treatment services, whether it be crowns, dental cleaning, implant, and so on, done to my each family member. I highly, proudly ,and most confidently recommend this wonderful office!!!

tianjiao liu

Strongly recommend this dentistry to anyone who needs dental services. I’ve been visiting this dentistry for several times during the past two years, and they provided all the services I need, root canal, crown, cleaning, wisdom teeth extraction. Doctors are really professional. Top two wisdom teeth were taken off in less than 15 minutes without any pain. They also explained to me patiently to make sure I go through the whole process with no concern. Assistants are all nice and helpful. They also provide bilingual support for Chinese people. Every time I came out of here, I feel happy.

Annie Kao

Highly recommend Ace Implant & Family Dentistry! I was there for cleaning, and my doctor was very nice and patient. Sherry at front desk also follow up closely with me to see if everything is doing well. I will definitely recommend to anyone needs some help of their teeth!

Sally Wu

The staffs are very friendly and easy to work with. But I had one crown done with Ace and it fell off right around 2 years. Because I didn’t keep the crown, they said that I had to pay for a brand new crown with them at full price. Very unreliable service.

Shellin Tian

I did deep clean and pulled my wisdom teeth there. The service is really good. Price is reasonable. It becomes my primary dental office and I always recommend it to friends. The best dental hygienist ever have!

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