A.F. Family Dental: Scott A. Tracy, DDS, MAGD
Review of A.F. Family Dental: Scott A. Tracy, DDS, MAGD
A.F. Family Dental: Scott A. Tracy, DDS, MAGD is a dental clinic located in American Fork, Utah. The clinic offers a range of dental services, including regular checkups, cleanings, fillings, extractions, and more. The clinic is open from 8:00 am to 5:00 pm from Monday to Thursday, and appointments can be scheduled by phone.
The clinic is run by Dr. Scott A. Tracy, who has over 30 years of experience in the field of dentistry. Dr. Tracy is a member of the Academy of General Dentistry and has been awarded the prestigious Mastership Award from the organization. He is known for his gentle touch and his ability to put patients at ease, especially children.
The clinic has received positive reviews from many patients, who appreciate the quality of care and the friendly staff. Patients have praised Dr. Tracy for his attention to detail and his ability to explain procedures in a way that is easy to understand. Many patients have also commented on the affordable prices and the lack of pressure to undergo unnecessary procedures.
While some patients have noted that the clinic's decor and equipment may be outdated, they have also noted that this does not affect the quality of care they receive. Patients have also noted that the clinic may be difficult to schedule with at times, as appointments can be booked weeks in advance.
Overall, A.F. Family Dental: Scott A. Tracy, DDS, MAGD is a well-regarded dental clinic in American Fork, Utah, known for its quality of care and friendly staff. Patients looking for a dentist in the area may want to consider scheduling an appointment with Dr. Tracy and his team.
Amenities
- Wheelchair-accessible entrance
- Wheelchair-accessible washroom
Tyler Ashton
Dr. Scott Tracy is one of the greatest dentists I have ever worked with. He is personable, kind, and, probably most important, a good dentist. He takes care of his patients and listens to their complaints and offers solutions. I have been impressed every appointment I've had with him. Thank you!
Lisa Smith
There is something off here. And it’s not just that walking into the office is like stepping through a time tunnel into 1990. In addition to the pink and oak decor, their equipment is outdated. It gives me pause; are their techniques also outdated?
But there is also the dr’s way of working with his staff. I had 3 or 4 appointments to get some work done. At each visit, he didn’t like the way his assistant did the X-rays and so he always re-did them himself. The assistant kept her eyes down and was withdrawn. In each of my conversations with the front desk lady, Dr Tracy would take over the conversation. Just as with his assistant, it was as though he didn’t trust her to be able to do her job. He took X-rays at each of my 3 visits within the course of 2 weeks, in spite of having done a complete set on my first visit, probably a total of more than 15 images.
So like I said, there is something off here. Enough to make me not want to go back.
Cale Carter
Best dentist in the state.
I've had about 10 different dentists in the Valley and I will not go to another dentist. Dr. Tracy always makes sure you have zero pain and that you're comfortable. The entire staff is friendly and quick. When I show up, they know my name and are very time sensitive. When I have an appointment at 9am, I actually get in at 9am.
Couldn't recommend them more.
josh colledge
Dr. Tracy has taken care of all 4 of our kids. He and his whole staff are always the best. They put my children at ease and my kids have gotten to the point that they look forward to the next appt.
Haley Merkley
Great office. Runs smoothly, employees are kind and talkative, services are quick and painless. Scheduling is the only difficulty - if you need to reschedule, it’s typically weeks out and they’re only open four days a week. But Dr Tracy is delightful.
Camille Kesler
Took in my five year old. The Dr. was awesome. The whole office took great care of us. The Dr even called me after hours to check on my son. Make sure he was comfortable and check on his pain level. Above and beyond great care. I will be back and recommend him to everyone.
Brynne Adamson
Family went to this place for dental work growing up. Great place with great service.
Heather Deighton
We love Dr. Tracy. He's great with kids and the atmosphere is very friendly. He's also very good at explaining any procedures so you can make an informed decision.
Julia Halliday
As much as I love going to the dentist, Dr. Tracy makes it bearable! He is quick, meticulous and thorough. All with a gentle touch with little to no pain at all.
Tina Yellowhorse
Deceptive advertising. I got the impression from the secretary that they wouldn't be true to their "free exam and xray" ad. I explained in two different phone calls very clearly what I was looking for and mentioned their ad that I had received. Instead of clarifying their ad and services, they wanted the business and waited until we were sitting down in the chair to explain that their "free exam and xray" was for if you had a "problem area"...they would give a "second opinion". I called 4 other dental offices with ads with the EXACT same wording as Scott Tracy's ad and ALL 4 of those offices offered true to "free exam and xrays", FULL comprehensive dental exam (not just looking at a "problem area" as Scott Tracy explained), and a full set of xrays (not just an xray of a "problem tooth") they also offered a reasonable priced cleaning to add to it if the patient desired! If this office is trying to draw patients in with the same ad as other dental offices then they should be prepared to actually put out as other offices are! Based on this deceptive advertising, I wouldn't trust anything else they said or offered!
I understand they are totally free to offer what they want for their promotions, but what bothers me is that the office secretary knew what my understanding of their ad was but did not attempt to clarify what they were offering during either one of our phone conversations about the appointment. What a waste of time giving me the run around.
*update 02/20/18*
I just had an appt with White Family Dental in Pleasant Grove. They had the EXACT same wording as Scott Tracy in their ad (as well as the 4 other previosly mentioned). I called White's office because I was speculative of the ad after my previous experience with Dr. Tracy. As mentioned in their ad for new patients, they indeed offered a free comprehensive exam, xrays, as well as other things like a panoramic xray and an oral cancer screening!